I booked this hotel because it was cheap and close to the airport. Big mistake. When I arrived, the receptionist told me, “I can upgrade your room for you; it will have a window.” I was feeling quite pleased with the arrangement, but when I got to my room, I found that the floor was wet, and there was a lot of hair in the bathroom. The room I had originally booked was supposed to be a single-bed room, but instead, I was given an old double-bed room that looked nothing like the one in the pictures. There were also a lot of insects in the room, and there was blood on the quilt. I went downstairs to ask the receptionist if there was any possibility of me being moved to a different room. They went up to check and then told me that there was no alternative available. Not even my originally booked room. They also claimed that I must have somehow messed up the quilt and that it was therefore unusable, and that I would have to pay for the damages. This was right after having checked in, without having stayed in the room! Really unproffesional staff and bad quality.
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