Paco Hotel (Guangzhou Beijing Road Metro Station)

Paco Hotel (Guangzhou Beijing Road Metro Station) recensioner

Paco Hotel (Guangzhou Beijing Road Metro Station)

No. 10-11 Shopfront, Floor 1, No. 18 Taipingsha, Beijing South Road, Yuexiu District, Guangzhou, Guangdong, ChinaVisa hotellinformation
Paco Hotel (Guangzhou Beijing Road Metro Station)
Paco Hotel (Guangzhou Beijing Road Metro Station)Paco Hotel (Guangzhou Beijing Road Metro Station)Paco Hotel (Guangzhou Beijing Road Metro Station)
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Gästrecensioner

8.9/10
2355 recension
Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.8
Service9.0
Renlighet8.9
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Vänlig personal i receptionen(287)
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Utsökt frukost(163)
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Fantastiskt afternoon tea(58)
Utmärkt gym(14)
Negativa recensioner(74)
Victor18
Affärsrum med King Size-säng
Bodde på apr. 2025
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 21 maj 2025
Hotel Receptionist was very friendly and the service was top notch. Very helpful and goes the extra mile.
Översätt
Svar från boendet: Dear Guest,We are greatly honored to hear your high praise for our reception staff and service quality. Your satisfaction is our greatest honor and the driving force behind our continuous efforts. We understand that the hard work of every employee, even the smallest service, can leave a profound impact on you. Your recognition is the greatest encouragement for our team, and we will transform this acknowledgment into greater motivation to continue enhancing our service and creating an exceptional experience for every guest.Thank you once again for choosing our hotel and providing us with your valuable feedback. We look forward to the opportunity to serve you and to make your next experience even more memorable.Wishing you all the best and a pleasant life!
Anonym användare
Affärsrum med King Size-säng
Bodde på apr. 2025
Ensamresenärer
4 recension
9.5/10
Otroligt
Publicerades 14 maj 2025
Room size was just nice and the room was clean daily with amenities like toothbrush, bottles of water top up everyday. The carpet has stains but slippers is provided so I'm okay with it. Just that there's some insects like water fly which hopefully they can do better with this.
Översätt
Svar från boendet: 尊敬的客人，非常感謝您抽出寶貴時間分享在我們酒店的住宿體驗。我們很高興得知您對房間的大小和日常清潔服務感到滿意，特別是對每日補充的牙刷和礦泉水感到讚賞。我們提供的拖鞋也得到了您的認可，我們對此感到欣慰。關於地毯上的污漬，我們深感抱歉給您帶來了不便。我們已經注意到這個問題，並將立即採取措施進行徹底清潔，確保為所有客人提供乾淨舒適的環境。我們承諾，將加強日常維護，以減少此類問題的發生。對於您提到的昆蟲問題，我們深感遺憾。我們一直致力於為客人創造一個無干擾的住宿環境，但顯然我們在這方面做得不夠好。我們將立即加強蟲害控制措施，以確保此類情況不再發生，讓我們的客人在享受寧靜的同時，也能感受到我們對細節的關注和對客人體驗的承諾。我們非常重視您的反饋，它將幫助我們不斷改進和提升服務。如果您在未來的住宿中有任何其他不滿或需要協助的地方，請隨時與我們聯繫。我們期待有機會為您提供更好的體驗。再次感謝您的寶貴意見，祝您一切順利！
W
Superiorrum med King Size-säng
Bodde på mars 2025
Familj
12 recension
2.0/10
Publicerades 21 apr. 2025
Terrible living conditions. Do not believe the online reviews. We booked four rooms and all of them had black mold growing in the shower. The rooms had terrible ventilation and was very stuffy and smelled of mildew and cheap perfume that they used to try to mask the smell. We immediately checked out right after checking in and went to a different hotel. Management refused to provide compensation or refund and disregarded the fact that my dad has a respiratory issue and could not live in such conditions. DO NOT RECOMMEND.
Översätt
Svar från boendet: 尊敬的客人，我們深感遺憾，得知您在我們酒店的住宿體驗不盡如人意，對此我們深表歉意。您的評論對我們來説是一份寶貴的反饋，幫助我們認識到自身在維護客房衞生和提供舒適環境方面存在不足。首先，我們對您和您的家人在入住期間遇到的問題表示誠摯的歉意。我們知道，黑黴、通風不良以及異味等問題確實會對您的健康和住宿體驗造成困擾。我們理解您對酒店管理團隊的反饋，特別是關於您父親的健康狀況，這對我們來説更是不可接受。我們非常重視您提到的在線評論與實際情況不符的問題。我們承諾，將立即採取措施，對酒店進行全面的檢查和整改，確保所有客房的衞生標準和通風系統達到高標準。我們深知，酒店的聲譽和每一位客人的體驗息息相關，我們將以此為動力，不斷提升服務質量。對於您在入住後立即退房並轉移到其他酒店的決定，我們深感遺憾。我們本希望您能給予我們機會，通過您的反饋進行改進，以期為您提供更好的服務。我們理解您的不推薦行為，這對於我們來説是一個重要的教訓。我們承諾，將從此次事件中吸取經驗，努力改善酒店的管理和服務流程，確保未來每一位客人的住宿體驗都能達到或超越他們的期望。再次向您表達我們最誠摯的歉意，並感謝您提供的寶貴反饋。我們希望有機會彌補此次的不愉快經歷，如果您願意，歡迎您在方便的時候再次光臨，我們將提供特別的優惠以表達我們的歉意和誠意。祝您和您的家人健康平安，期待未來有機會為您提供更好的服務。
Mee Kui
Superiorrum med King Size-säng
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
I had a wonderful stay in this hotel and 5 stars services they offered . The staff no 17 is a real asset to thus hotel becos she is well mannered n gentle to guest consideration n i will definitely come back to stay and will recommend for friends too .
Översätt
Svar från boendet: 親愛的朋友您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。
Gästanvändare
Superior rum med två sängar（utan fönster）
Bodde på feb. 2025
Affärsresenärer
6 recension
10.0/10
Enastående
Publicerades 19 mars 2025
Very nice and clean hotel with friendly and helpful staff especially staff no 21 and 15. Also very near with beijing rd metro station
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Stephano
Superiorrum med King Size-säng
Bodde på jan. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 21 feb. 2025
Staffs were very attentive to our needs and would respond fast. Our room was cleaned & tidied daily with fresh towels, slippers, toiletries, etc replaced. Location was very close to Beijing Road and was very convenient to walk around. Washing machine and dryer were free to use, with detergent, laundry bags and so on provided. There was also VR set to play with. Would definitely stay at this hotel again when we come back to Guangzhou.
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Anonym användare
Superiorrum med King Size-säng
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 28 mars 2025
Good location, clean room. Friendly and helpful front desk. Will recommend
Översätt
Svar från boendet: Thank you very much for your recognition and recommendation! We are proud to add comfort and satisfaction to your stay. Please remember, if you have any needs or problems in the future, please feel free to contact our front desk team, and all our members will wholeheartedly solve your questions and difficulties. Looking forward to serving you again and bringing you more surprises. Thank you again for your valuable evaluation and support!
Toffeeclub
Affärsrum med Två Sängar
Bodde på jan. 2025
Familj
13 recension
9.0/10
Utmärkt
Publicerades 5 feb. 2025
Hotel location is so near Bejing street/ MRT / Malls / stalls etc .. They hv the full works ! Breakfast/afternoon tea/ night caps / coffee machine at lobby ! Better to get the rooms with windows . Somehow ,”corridor smell of cigarettes. I got the room with carpet and there were bad stains . I had to ask for towel to cover the patch. Room is small for china standard . Only space for 1 luggage .
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Mrs55
Superiorrum med King Size-säng
Bodde på jan. 2025
Par
8 recension
10.0/10
Enastående
Publicerades 21 mars 2025
Worth the value. Receptionist is friendly. Coffee and tea provided at reception daily
Översätt
Svar från boendet: Thank you very much for your affirmation and support! We understand that a good hospitality and service experience is essential to every guest's journey. It is very pleased to learn that you are satisfied with our receptionist and the coffee and tea service provided. We promise to enjoy the same friendly and warm service whenever you visit, ensuring a "value for money" stay. Your satisfaction is our greatest motivation, and we look forward to providing you with excellent service equally during your next visit. If you need help with anything during your trip, whether it's room service, dining options or advice on exploring the surroundings, please let the service staff know at any time and we are happy to assist. I wish you all the best and look forward to serving you again in the near future!
Gästanvändare
Affärsrum med King Size-säng
Bodde på dec. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 24 jan. 2025
Very satisfied with our stay! The location is great with a short stroll to Metro station, walkable distance to a busy commercial center- Beijing pedestrian road, yet very quiet for a good night sleep. Loved that they have free laundry, plenty of choices for breakfast, and free afternoon tea. The hotel staff are polite and friendly. The only downside is the carpet, which is ready to be replaced. There are stains here and there.
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Spy.peiyi
Affärsrum med King Size-säng
Bodde på dec. 2024
Par
8 recension
10.0/10
Enastående
Publicerades 10 jan. 2025
Room was very cozy with all the amenities needed. Everyday there was room cleaning and the items were replenished. Very near beijing road, a very convenient place to stay with affordable price. Highly recommended.
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Bankky
Superiorrum med King Size-säng
Bodde på jan. 2025
Familj
16 recension
10.0/10
Enastående
Publicerades 23 feb. 2025
No.17 very goodddd nice hotel. Gooooooooooooooooooddddddds
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Aurelia Kim
Affärsrum med King Size-säng
Bodde på okt. 2024
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 1 dec. 2024
Staff very friendly and attentive. High tea provided and free laundry service. They also provide drinking water if needed. And check out time is 2pm. Walking distance to metro station, really convenient. Walking distance 5 minutes to ferry terminal too. Nearby have plenty of eatery too. Towards beijing road pedestrian street is also within 10 minutes.
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
Gästanvändare
Superiorrum med King Size-säng
Bodde på okt. 2024
Familj
12 recension
7.5/10
Publicerades 17 jan. 2025
Great location that is two minute walk from Beijing Riad tourist hotspot. The hotel itself is old and not super clean.
Översätt
Svar från boendet: Hello dear guests. Thank you very much for your comments, thank you for meeting you, and I wish you a happy life
WongRain
Deluxe Rum med Twinbeds
Bodde på apr. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 21 maj 2025
The service is excellent. No. 17 counter staff's service is exceptionally great. She is sweet and always smiling , serving us with great patience and understanding. The room here is affordable with great space for four pieces of luggage.
Översätt
Svar från boendet: Dear Guests,Thank you very much for taking the time to share your experience with us, thank you very much for your satisfaction with our hotel and for your special compliments to the staff at Counter 17. We are deeply honored that your evaluation is a precious gift to us, which not only affirms our efforts, but also drives us forward. We are committed to continuing to improve the quality of our services to ensure that every guest who comes to our hotel has a memorable and enjoyable stay. We look forward to welcoming you back and continuing to make wonderful memories with us. If at any time you need help or have any suggestions, please feel free to contact us, your voice is very important to us.Thank you again for your valuable review and have a great day!