Yunkai Hotel

Disappointing "5-Star" Claim - Dated and Underwhelming "While marketed as a 5-star experience, our recent stay at Yunkai Hotel fell significantly short of expectations. We booked a suite, anticipating a luxurious retreat, but were immediately met with disappointment upon discovering hairs in the bathtub – a clear indication of inadequate cleaning. Location-wise, the hotel's distance from the city center was known to us, but the city's heavy traffic made travel extremely time-consuming. This is not the hotel's fault, but something future travelers should be aware of. Our suite itself felt dated and in need of renovation. The overall service was average at best, and we questioned the staff's commitment to genuine hospitality, particularly when addressing the cleanliness issue, which was met with a very non responsive reaction. To be fair, the hotel itself may have some good points, but they were vastly overshadowed by the negatives. If you're seeking a true 5-star experience, I would strongly advise looking elsewhere. This hotel, in its current state, does not live up to its advertised standards. I hope management will take these concerns seriously and implement necessary improvements."

Nice hotel I recommend it. Beautiful staff who always help you have one Girl Alex she is amazing speak very good English. Next trip also I will choose this hotel for sure