Guangzhou Hehui Hotspring Hotel

Guangzhou Hehui Hotspring Hotel recensioner

Guangzhou Hehui Hotspring Hotel

No.20 Beishan Road, Paitan Town, Zengcheng District, Guangzhou, Guangdong, ChinaVisa hotellinformation
Guangzhou Hehui Hotspring Hotel
Guangzhou Hehui Hotspring HotelGuangzhou Hehui Hotspring HotelGuangzhou Hehui Hotspring Hotel
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Gästrecensioner

4.7/5
Enastående
2864 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Child care services available(38)
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Negativa recensioner(63)
G3MMA
Family Deep Sea Adventure Room With Private Hot Spring (Family Section)
Bodde på jan. 2025
Familj
3 recension
4.2/5
Mycket bra
Publicerades 7 feb. 2025
A lovely resort, family friendly! It’s quite secluded & definitely a spot to visit if that’s what you’re looking for. Staff are pretty attentive, you’ve just got to ask the questions. Not much English around so expect to translate a lot if you do not read Chinese - not complaining, just stating a fact. If I were to come again I would buy a breakfast & dinner package. The buffet dinner was 168 yuan per adult & our son being under 1.2m tall was free. There were was a Chinese Restaurant we didn’t try & you can get a high tea package for 2 in the afternoon (for 98 yuan) which we also didn’t try. Next time! Laundry service is a 3 day turn around, so pack supplies wisely…I recommend coming with more than one bathing suit! Bring your floating toys for the kids & enjoy what this place has to offer!
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for taking the time to share your detailed and thoughtful review of your stay with us! We are delighted to hear that you found our resort lovely and family-friendly, and that you enjoyed the secluded atmosphere we aim to provide.We truly appreciate your kind words about our attentive staff. We strive to ensure that all our guests feel well taken care of, and we’re glad to know that our team was able to assist you when needed. We also appreciate your note about the language barrier – we are continuously working on improving our multilingual services to better accommodate our international guests.It’s wonderful to hear that you enjoyed our buffet dinner and found the pricing reasonable, especially for your son. We’re glad you’re considering trying our Chinese Restaurant and high tea package on your next visit – we’re confident you’ll enjoy those as well!Thank you for the helpful tip about our laundry service and the recommendation to bring extra bathing suits and floating toys for the kids. We’re sure this will be very useful for future guests.We are thrilled that you are considering a return visit and would love to welcome you back to experience even more of what we have to offer. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Deltan
Familjevänligt skogs sagor varma källor rum - gårdsutsikt (Bubbelbadkar)
Bodde på dec. 2024
Familj
33 recension
4.7/5
Otroligt
Publicerades 29 jan. 2025
Everything is perfect ... loved the showers water pressure... such a lovely and well designed hotel.. good for relaxing stay.. loved the hotel and had no heart to leave..
Översätt
Svar från boendet: 最最親愛的朋友!感謝您選擇入住廣州合滙温泉酒店以及這麼用心的與我們分享您的入住體驗,同時也很高興您能在此度過一個美好的假期,希望您下次更給我們滿分的好評,因為您的滿意是我們最大的動力。
Spitzers
Superior-tvåbäddsrum
Bodde på okt. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
The room is exactly how the photos looked like. Amazing view of the resort, perfect for family getaway! Will definitely come back again.
Översätt
Svar från boendet: Dear guests, hello! I'm glad that you had a wonderful holiday in the hotel. Your comments are an affirmation of our hotel environment. We look forward to your next visit!
taeseok
Familjevänligt varma källor rum - gårdsutsikt (Bubbelbadkar)
Bodde på jan. 2025
Familj
42 recension
3.2/5
Publicerades 28 mars 2025
Good location. No have towel at hot spring. Need to back locker room. Kids land staff seems to tired. Resturant didnt refill food after 7pm.
Översätt
Svar från boendet: Dear guest,Thank you for choosing Guangzhou Hehui Hotspring Hotel and taking time out of your busy schedule to give us your valuable online comments and It really gives us the greatest pleasure to know that you are pleased with our property good location.we were most disturbed to learn of your part disappointments which you have encountered during your recent visit at our property.i.e.there are no towel at hot springs,some staff of the children's playground land seems to tired even restaurant didn't refill food after 7pm as wellPlease accept our sincere apologies also please rest assured
CKMyron
Family Duplex Room With Private Hot Spring (Family Section)
Bodde på apr. 2023
Familj
6 recension
5.0/5
Enastående
Publicerades 29 maj 2023
This hotel situated at the rural area of GuangZhou near the famous BaishuiZhai Waterfall. I booked a two storey family suite with a large twin bed and two single bed for two kids. The room is real spacious, but what make the room being good value of money is the unique tunnel slide fit inside the room. Kids can simple travel between the two floors with the slide !!!! The two in-room spa offered high standard hot spa bathing. Outside front yard of the room, there is a grass pitch playground with facilities for kids. Mini bar offered sufficient drinks, snacks and fruits for the stay. The life connected the corridor outside the room to the restaurant and swimming pool. A golf cart is also available on demand transporting guests to the main lobby of the hotel. Hotel staff are exceptionally helpful who will offer help through instant message apps WeChat. Generally speaking, the hotel is actually of 5 stars standard in term of the service, environment, hygiene and facilities. I will surely come with the family again.
Översätt
Svar från boendet: Dear Distinguished guest,Thank you very much for taking the time to share your experience with us.It gives us great pleasure to know that you were pleased with our services and facilities during your stay. We appreciate your patronage and look forward to welcoming you back at your next stay!
Nelson tsang 2023
Villa - 3-rum-C
Bodde på sep. 2023
Familj
26 recension
4.0/5
Mycket bra
Publicerades 24 okt. 2023
facility are good. but there are not many people in the resort. the breakfast is good, lots of selection
Översätt
Svar från boendet: Dear friend! Sincerely thank you for choosing Guangzhou Hehui Hot Spring Hotel and give us full recognition! Simple and clear words express your affirmation and praise for us, we will continue to adhere to the service tenet of "what you think, gather your pleasure", and create a warm holiday paradise for the majority of domestic and foreign tourists, sincerely looking forward to your visit again.
MGT
Superior-rum i kingsize
Bodde på aug. 2023
Par
27 recension
4.0/5
Mycket bra
Publicerades 29 sep. 2023
It was ok not so bad but not as good as expected
Översätt
Svar från boendet: Dear guests, hello! Thank you for choosing to stay at Guangzhou Hehui Hot Spring Hotel and share your stay with us. From your reviews, we regret that this stay did not meet your expectations and we apologize for that. In the future, we will continue to provide good service and strive to provide guests with efficient, professional service and comfortable environment. We look forward to feeling our progress next time. Have a great life!
Hettiewu
Deluxe Tvåbäddsrum med sjöutsikt
Bodde på mars 2025
Familj
29 recension
5.0/5
Enastående
Publicerades 5 apr. 2025
酒店坐落在白水寨景區入口附近。剛好趕上下雨,雨後的清晨空氣特別清新,晨霧升起後的景色特別漂亮。酒店設施齊全,有温泉、泳池,室內室外的小童活動區,還可以租單車、風箏。在酒店呆上一整天也不會悶。 酒店自助早餐和晚餐的品種很豐富,特別喜歡室外用餐區,非常舒服。酒店7樓的中餐廳出品應該也不錯,這次沒在這用餐,但是路過2次,午餐晚餐都很多人,看來味道不錯、下次要試試。 房間舒適,乾濕分離做的很好,完全不影響使用。 特別給服務點贊,從入住時加了管家微信,任何諮詢都很快回應,也會及時提醒去用餐,泡温泉。感覺非常好。
Översätt
6/13
Svar från boendet: 感謝您對這段山水時光的細膩記錄!🌿 晨霧漫過白水寨的層巒疊嶂時,您在窗邊品茶聽雨的畫面,彷彿成了我們心中最美的風景畫~從温泉泳池的療愈到親子區的撒歡聲,從單車追風到風箏攬雲,您把酒店“隱於自然,又不困於自然”的巧思全然道破。七樓中餐廳的祕密菜單已為您預留,下次來不妨試試主廚特調的山泉豆腐釀,配上暮色中的露台晚風,定是另一番風味!管家團隊的“隱形守護”會持續升級——未來連風箏線的弧度都可以為您提前調好呢~等您再攜家眷歸來,春擷野花秋賞霧,日日皆是好光景。⛰️✨
Gästanvändare
Superior-tvåbäddsrum
Bodde på jan. 2025
Familj
3 recension
5.0/5
Enastående
Publicerades 12 feb. 2025
住了三天兩晚,很滿意。年初十二-到年初十四去的,酒店好多香港人,第一天入住一車一車大巴運回來的哈哈,但是服務沒有受影響,服務很滿意,尤其前台管家鑫鑫服務很周到。因為長者生日,提前打電話過去讓酒店簡單佈置,酒店也是服務很好説沒問題,還給長者家送了蛋糕很開心。這次帶長者和小寶寶出門,所以三天兩夜都沒離開過酒店,酒店裡麪完全可以滿足所有活動,很舒服。定了兩個晚上的自助晚餐和兩個早上的自助早餐,種類很多,温泉酒店可以做到這麼多種類其實已經很滿意了,味道不能要求太高,但是我覺得不難吃,還是可以滿足大眾要求的,在温泉酒店裡自助餐我覺得算好的了,沒評論寫的那麼糟糕,有三文魚和蝦,其他就是普通的菜系。甜品不算很好吃,但是勝在造型可愛,孩子和我都很喜歡。因為帶着小寶寶全程在房間泡温泉很舒服,很貼心還準備了洗衣液可以給孩子洗洗衣服。每天都送入住水果。就是泳池不是恆温,衹有17-18度左右,孩子哭着要下去游泳,最後去泳池逛了下孩子才走。遊樂場有室內和室外,我家崽子都很喜歡玩,就是偶爾會有一些沒素質的家長和孩子,在室內小童樂園霸佔某個設施説是他自己,家長還幫孩子拆酒店的樂高塑料積木,太沒素質了😓最後離開酒店的時候隔壁一台佛山牌的凌志,把自家嬰兒拉屎的尿布直接丟在停車場地下,真的無語這些沒素質的住店家長。唯一需要改進的我覺得是室內小童樂園裡麪的員工,沒啥笑容也不熱情。我們住了三天兩晚,第三次去室內活動也沒和孩子主動打招呼有點酷,其餘遇到的酒店員工連清潔阿姨都主動打招呼,總體還是非常推薦帶孩子和長者去玩。很滿意的旅程。
Översätt
6/20
Svar från boendet: 尊敬的賓客:您好!非常感謝您選擇在廣州合滙温泉酒店度過三天兩晚的美好時光,並詳細分享您的入住體驗!我們非常高興得知您和家人在這裏度過了一個愉快的假期,並對我們的服務、設施以及餐飲感到滿意。您的認可是對我們最大的鼓勵!特別感謝您對前台管家鑫鑫的表揚,我們一直致力於為每一位賓客提供貼心、周到的服務,鑫鑫的表現正是我們服務理念的體現。我們會將您的讚美傳達給她,並鼓勵團隊繼續努力,為賓客創造更多難忘的入住體驗。同時,我們也很高興得知您對房間温泉泡池、自助餐以及小童樂園的認可。您的滿意是我們不斷進步的動力,我們會繼續保持高標準的服務品質,並針對您提到的室內小童樂園員工服務態度問題,加強培訓和督導,確保每一位員工都能以熱情、友好的態度服務賓客。關於泳池温度的問題,我們已記錄您的反饋,並將進一步優化設施,爭取為賓客提供更舒適的體驗。對於您提到的個別不文明行為,我們深感遺憾,也會加強宣傳和引導,共同維護良好的酒店環境。再次感謝您的支持與厚愛,期待您的再次光臨!我們將繼續努力,為您和家人帶來更多美好的度假時光。祝您和家人生活愉快,幸福安康!
Xiatiandetianxia
Deluxe King Size Bed Rum Bergsutsikt
Bodde på mars 2025
Familj
7 recension
4.0/5
Mycket bra
Publicerades 6 apr. 2025
我的豪華山景一般般啊感覺。前台辦入住,到我了戴眼鏡的工作人員叫我去旁邊,旁邊的也在忙,我就在等待,結果後面來的去了她那裡,明明看見別人在忙幹嘛叫我過去呢,自己懶嗎?温泉池還可以,但普遍温度較高,建議增加一點小童戲水的温泉池,畢竟帶小孩去的家庭也很多。早餐那個粉面檔排隊老長,建議加派人手,排隊排的通道好擁擠。
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝閣下的入住與分享,很抱歉給閣下帶來的不便體驗;非常感謝閣下的入住與點評!在您入住期間,適逢滿房,遊客較多,當時辦理入住工作人員上位對客服務還未完結,看見旁邊同事對客服務已收尾,便建議您可移步至隔壁櫃枱辦理,請見諒!我對於您所提及的設施以及餐廳人員安排問題,已向餐飲部門反饋,後續會按照客情安排加派工作人員,酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
Gästanvändare
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
房間:非常乾淨,需要的配置都幾乎全備齊了。這是這幾年來,我住過比較好的温泉酒店。 服務:非常不錯,每位同事都會很認真對待你的訴求,在這裏特別感謝幾位同事,分別是前台的小芳跟Naomi,還有客服吳振威。 吃的:這個套餐配置了三餐,都非常不錯,沒有特別好的食材,但整體適合小朋友吃。 温泉:酒店人不多,公共温泉是勉強夠用的,如果希望人少點,可以用自己房間的温泉。 環境:非常舒服的方位,晚上還能看煙花。 整體來説,我認為非常值得常來的。
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Xiaodaxiaojielin
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
看着新開的酒店隨手訂,沒想到有意外的驚喜,環境好空氣好,很適合親子尤其是小齡寶寶,有管家一對一協助,尤其是管家小彭,有求必應,房間還有沙發床,這點挺好,而且酒店整體很大氣,對客人很友好大方,要啥給啥,不摳不斤斤計較,體驗感不錯,就是自助餐需要提高下出品,但也因為便宜不好太挑剔哈,值得二刷
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,對於您提到的自助晚餐出品問題,我們會反饋給餐飲部門提高餐食出品品質,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på mars 2025
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 5 apr. 2025
房間剛進去的時候會有一點味道,要通風散一下。帶的自助早餐晚餐很豐盛,類別很多,但節假日吃飯的人也很多,有的東西要排隊等很久。酒店旁邊是一個水庫,能看到山上的瀑布,下雨後在水庫旁邊走空氣很清新,非常舒服。酒店的服務很好,微信加的Maggie回覆信息很快,會提示吃飯時間,房間添加新物品也很及時
Översätt
Svar från boendet: 感謝您細緻分享入住體驗的每一份感知!🌿 從清晨水庫畔的瀑布清風到傍晚豐盛的自助饗宴,您用文字帶我們重温了這段山水與煙火交織的時光。關於您提及的細節,我們心懷感恩與誠意:房間氣味:非常抱歉給您帶來初入房間時的不適,我們已同步客房團隊加強通風流程與空氣質量監測,未來會以更清新的懷抱迎接家人;餐飲體驗:節日客流高峯時段的排隊現象確實是我們需優化的課題,正計劃增設特色檔口分流、延長用餐時段,讓美味與從容兼得;Maggie服務:您對Maggie響應速度與細心程度的認可,已化作她今日的“能量小勛章”!她正和團隊策劃“需求預判清單”,希望下次連您未言明的期待都能被温柔接住。這片山水因您的駐足而更生動,期待在煙雨朦朧時或晴空萬里日,與您再享水庫邊的漫步時光——那時山嵐依舊,而我們定比今日更好。🌄✨
Gästanvändare
Family Deep Sea Adventure Room With Private Hot Spring (Family Section)
Bodde på feb. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 30 mars 2025
超預期出遊,酒店設施很好,很新,温泉水很好,很乾凈,温泉中心體驗感超預期,還有小童俱樂部,給孩子放電,定的親子房,很滿意,也能提供小寶寶用品,點贊酒店工作人員,Maggie服務好,需要的跟她説,能及時到位,還會替我們着想,知道我們多次泡温泉,主動給我們提供水和浴巾等等,其他工作人員服務態度也很好,對孩子也很有耐心,自助餐也好吃,七樓中餐廳風景一流,家裡人,尤其是小孩子很滿意,很開心,會推薦給親朋好友,以後也會再次入住!
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇入住廣州合滙温泉酒店。您對酒店員工服務的認可,是對我們工作的最大肯定和鼓舞!我們會一直秉承真誠、熱忱的待客之道為每一位客人創造難忘的愉快瞬間。期待您再次光臨,我們能為您創造更加完美的服務,祝您生活愉快。
Gästanvändare
Varm Källa Rum (Blötläggningstunna) (Huvudbyggnaden)
Bodde på feb. 2025
Familj
6 recension
5.0/5
Enastående
Publicerades 30 mars 2025
這次入住非常滿意,酒店的各項設施配套都很好,非常人性化。每個服務員的態度都非常nice。管家小范也是非常貼心,服務響應速度非常快,有求必應。酒店有小童樂園,小朋友玩得流連忘返,房間自帶泡池使用非常方便,池水也乾淨。另外餐廳的出品也非常好,中餐廳味道在線,早餐品種非常豐富。入住水果,迷你吧都是免費,總體體驗趕得上五星酒店,酒店景色也非常棒,性價比超級高的體驗,強推!!
Översätt
Svar från boendet: 尊敬的賓客,您好! 非常感謝您對小范服務的認可與讚賞!我們一直致力於為每一位賓客提供熱情、周到、細緻的服務,您的滿意是我們最大的追求。我們會將您的表揚傳達給小范,相信她會非常開心! 您的鼓勵將激勵我們繼續努力,不斷提升服務水平,為每一位賓客創造更加美好的入住體驗。期待您的再次光臨,我們將竭誠為您服務! 祝您生活愉快,萬事如意