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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Johnathan
Superior-dubbelrum
Bodde på sep. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 9 okt. 2024
Located in the outskirts of the city, this hotel presents a great value for money option in Guilin. Overall, the hotel deserves strong mention for the price point and having full facilities expected for a 5 star hotel. The room is large and clean, the hotel is well maintained and the staff are friendly. The only downside is being away from the city center, which during super peak season might be a bother waiting for didi. The breakfast is not great but since the hotel gave it for free, it's an added plus.
Översätt
Svar från boendet: Whoa! The hotel knows that there is still a lot of room for improvement. We also look forward to your valuable suggestions, so that we can continue to improve and innovate our service in the future, we will take every question you ask seriously. Shanhai Pass has its own time. I believe we will give you a perfect answer next time we see you
Alicia Winchester
Trebäddsrum
Bodde på mars 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 16 apr. 2024
Not the best location but definitely CLEAN and COMFY hotel!! Lobby and room can be rated as 5 star hotel. Receptionist was also very friendly and helpful when we needed their assistance. Overall, it’s a very great experience with this hotel! Recommended to stay here for future trips!
Översätt
Svar från boendet: [ French light luxury wind, exquisite slow life, all-round no dead-end cleaning, ingenuity service ] the most beautiful April Day in the world, with the time falling into peace, with spring warm miss. Thank you for your check-in and five-star reviews! Since the opening of the hotel, we have been receiving our VIP guests with warm service and clean and tidy rooms. Thank you for your affirmation of the hotel. The gold and silver awards are not as good as your praise, gold Cups and silver cups are not as good as your reputation. May all the best things in the world happen to you. We look forward to seeing you again
Cheuk ming
Deluxe Room (2 beds)
Bodde på feb. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 30 mars 2024
Good location, new, clean and nice.
Plenty of restaurants around. Next to a shopping mall.
The room is huge.
All of us love this hotel
Översätt
Svar från boendet: The most beautiful thing in the world is your praise, and the happiest thing is to meet you. Thank you for fate that allowed us to meet in this beautiful city. We also appreciate your support and praise for the Wanfu Liba Hotel. We provide warm rooms, thoughtful service, and full of warmth, hoping to make every guest who comes to the hotel satisfied and comfortable. At the same time, we will continue to work hard and maintain enthusiasm! The Milky Way is brilliant, with a journey of mountains and rivers. Looking forward to creating different warm memories for you next time~
Anonym användare
Superior-dubbelrum
Bodde på juli 2024
Annat
7 recension
0.5/5
Publicerades 28 sep. 2024
The score online appeared quite impressive, yet the reality was a let-down. The male staff member at the reception, along with the supposed supervisors (female), seemed devoid of even the slightest trace of a warm smile when interacting with customers. Their demeanor was akin to that of someone looking down their noses, exuding an air of snobbishness.
When confronted with issues stemming from the hotel's side, they didn't swiftly act to resolve them from the guests' standpoint. Rather, they subjected the guests to repeated rounds of communication, resulting in an experience that was utterly dissatisfying. As for the room cleanliness, it left much to be desired. The only redeeming quality might have been the sound insulation, but even that paled in comparison to the disheartening attitude displayed by the front desk staff.
Översätt
Svar från boendet: 尊敬的先生,您好。感謝您選擇桂林萬福麗柏酒店,酒店對於您扭曲事實並有失公允的惡意差評深表遺憾。您原本預訂8月15日入住的家庭套房,您入住家庭套房後,表示想換成酒店的基礎房型——高級大床房,您馬上在攜程網訂了一間高級大床房,同時取消家庭套房的訂單,而後將房間換到了高級大床房,換房到7015房後,您表示自己衹能住無煙房,就剛剛那個家庭套房就挺滿意的,而事實是您預訂的高級大床房和家庭套房的價格相差很大,酒店委婉拒絕了您。而您強烈的表示就要用高級大床的這個價格去住家庭套房,收到您的反饋後,酒店值班經理第一時間積極跟進並處理,考慮您帶着小朋友,當時也已經很晚了,酒店為了讓您得到更滿意的住宿體驗,向總經理申請給您升級住的家庭套房,您對該處理結果表示滿意。您已經退房一個多月了,現在又對酒店進行惡意差評,我們深感痛心!希望賓客們可以通過酒店的回覆瞭解事實的真相。再次感謝您選擇桂林萬福麗柏酒店,並敬祝您一切平安,順利。
Oeko tex samson
Superior-dubbelrum
Bodde på nov. 2023
Affärsresenärer
35 recension
4.7/5
Otroligt
Publicerades 18 dec. 2023
Very good clean location good big room nice breakfast good lobby easy to dinner and shopping
Översätt
6/8
Svar från boendet: [ French luxurious breeze, exquisite and slow life, adjacent to Wanfu Plaza, it's convenient to eat, drink, and have fun. ] Under the clear sky and white clouds, amid the lush greenery, I'm very lucky to meet you in Guilin, where mountains and rivers are the best in the world, we are still a little disappointed that we didn't get all 5 points from you. The hotel knows that there is still a lot of room for improvement, and we look forward to your valuable suggestions, let us continue to improve and innovate our service in the future. We will take every issue you mentioned seriously. At the same time, during your stay in the hotel, any equipment problems in the room you can call the staff at any time, we are on call 24 hours to solve the problem for you! We will continue our efforts to provide you and more guests with better service. Adonis said there is no sadness in spring, I believe it is true, hope to see you next time we will give you a full score
Anwar Chow
Deluxe Room (2 beds)
Bodde på mars 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 14 apr. 2024
beside the mall, staff friendly and helpfull. Recomended 👍
Översätt
Svar från boendet: Thank you for choosing to stay at the Wonful plazal Hotel for this trip and for recognizing all aspects of the hotel.Your appreciation for us is like a gentle breeze brushing against our face, more gentle than mountains and rivers. We will continue to work hard, maintain our original intention, and mountains and rivers will eventually meet. the Wonful plazal Hotel looks forward to seeing you again next time~
Gästanvändare
Superior Mother-Child Room
Bodde på maj 2024
Familj
2 recension
3.7/5
Publicerades 11 juni 2024
I found hotel was quiet and relaxing.
Översätt
Svar från boendet: [ French light luxury wind, delicate slow life ] Hello! Thank you very much for your support of the hotel, did not get your full 5 points of praise, we still feel a little lost, may be the hotel is not done in place, we hope that you can point out the inadequacies when you come next time. We welcome and cherish your comments. At the same time during your stay in the hotel, the room has any equipment problems you can call the waiter, we are on call 24 hours to solve the problem for you! We will continue our efforts to provide you and more guests with better service. Sincerely look forward to your family and Friends Again ~
MrSam
Executive Double Room
Bodde på dec. 2022
Par
16 recension
5.0/5
Enastående
Publicerades 30 jan. 2023
Wonderful stay at this hotel. Unfortunately, we had to check out early, but the staff was very kind and helpful with everything during the entire stay.
One thing to note is that this hotel seems to specialize in group tour stays, so the hallways were exceptionally loud throughout our entire stay at all hours of the day and night so bring earplugs.
Översätt
Svar från boendet: Distinguished Guests: Hello! Thank you for your excellent comments on LAPAIRIE. Your satisfaction is our driving force. Can add a touch of good memories for you in Guilin Happy Time, can let you live comfortable, we are very pleased.Because the spring festival travel is very popular, the hotel is full of rooms.We will continue to uphold the heart to do things, careful service concept, look forward to your visit again to review our progress, I wish you happy every day!
Gästanvändare
Superior-dubbelrum
Bodde på juni 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 11 juli 2023
Great hotel, great location in Guilin. XiaoYang and HangHang from the front desk were very nice and helpful. Would recommend this hotel to any visitor to Guilin.
Översätt
Svar från boendet: Located in a superior location adjacent to the Wanfu Business District, with meticulous service, you feel at home. Amidst the endless wilderness of time, you happen to meet the person you want to meet, neither earlier nor later. Thank you for your thoughtful feedback. We always believe that hard work can do a good job and pursue the ultimate service. We are willing to share the joy of growth with you on the way, bringing you more surprises and emotions. The Wanfu Park Inn is waiting to meet you again in Guilin, where the mountains and waters are
Adina Cristina
Superior Mother-Child Room
Bodde på nov. 2022
Familj
6 recension
5.0/5
Enastående
Publicerades 23 dec. 2022
Great location. Great breakfast. Very clean and friendly staff.
Översätt
6/8
Svar från boendet: I am very happy to be able to get the support and recognition of the dear, your satisfaction is our biggest motivation. The Guilin Libai Hotel is located in Wanfu Square. Leisure and Tourism City, Exclusive Plaza 2000 massive parking spaces, the hotel in the quiet, and Nanxishan Park, south bus station about 3 km, it is about 6km away from Guilin Station, 7star Park, Jia Tian Xia Plaza, Elephant Trunk Hill, the sun and moon twin towers and the scenic spots of two rivers and four lakes. It is about 30km away from the Guilin Liangjiang International Airport. I hope that Liber can bring you travel convenience, more so that you can feel the warmth of home during the journey. Wish You a happy life ~
Beliha
Superior-dubbelrum
Bodde på juli 2023
Familj
4 recension
5.0/5
Enastående
Publicerades 10 aug. 2023
This is a wonderful hotel
Översätt
Svar från boendet: [ elegant environment, high-end enjoyment, exquisite service, Welcome Home ] it's an honor to meet you at the Wanfu Libo Hotel. At the same time, we also appreciate your support and affirmation. Your simple words have touched our hearts so much, also let us adhere to the efforts of the pay has blossomed. In spring, summer, autumn and winter, the sun rises and the Moon sets. We look forward to seeing you again at the Wanfu Libai Hotel to enjoy the beautiful scenery of Guilin
andsannic
Deluxe Family Suite
Bodde på jan. 2022
Familj
4 recension
5.0/5
Enastående
Publicerades 21 apr. 2022
Excellent stay, mostly because of the employee Yan. Yan went out of their way to make sure that me , my wife and our two little kiddos had a great time. Not being able to speak Chinese well made the service even more valuable. Our room was great, breakfast was delicious, both Western and Chinese options. We look forward to staying here again, thank you for a great time!
Översätt
Svar från boendet: Dear guest, thank you for your compliment to my colleague XiaoYan, and thanks for your praise of our hotel. It's our great honor that you and your family are satisfied and happy during the stay. Offering warm hospitality has always been the goal that LA PAIRIE pursuiting for. We will continue caring every guest to provide comfortable and warm stay, and meanwhile we sincerely looking forward to seeing you and your family again.
Ryan Adam
Superior-dubbelrum
Bodde på juni 2022
Affärsresenärer
15 recension
4.7/5
Otroligt
Publicerades 29 juli 2022
Thank you for a great stay. Welcome fruit and great breakfast. Location was ok with a mall nearby.
Översätt
Svar från boendet: Dear guests, thanks for your kind words, We offer various Chinese and Western breakfast buffet, we sincerely looking forward to your next visit.
Charles Matthew
Superior Mother-Child Room
Bodde på juni 2022
Res med vänner
11 recension
3.7/5
Publicerades 20 juli 2022
A little out of town but halfway between the airport and the Li River Cruise to Yangshou, if that’s your aim.
Lovely comfy beds and super clean rooms.
Breakfast average.
Overall - perfectly ok for what you pay.
Översätt
Svar från boendet: Dear guest, thanks for your comments. Our hotel is about 7 kilometers away from the city center which is quite convenient to reach the airport and Lijiang River. The room is about 45 square meters. We offer both Chinese and Western breakfast buffet. Thank you again for your recommendation. We hope to get your full 5 points next time.
K…..
Superior-dubbelrum
Bodde på juni 2022
Ensamresenärer
42 recension
4.7/5
Otroligt
Publicerades 18 juli 2022
Perfect from start to finish. The staff were very helpful and actually went out of their way to try and help and for someone that can’t speak Chinese, it was perfect. Really grateful.
Översätt
Svar från boendet: Thank you for your satisfactory comments. I'm glad you had a pleasant stay this time. I hope you can stay in our hotel again next time.