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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Julie G
Delight Cozy Double Bed Room
Bodde på feb. 2025
Familj
2 recension
4.7/5
Otroligt
Publicerades 30 mars 2025
Facilities were nice for the price. Location is near the Guilin train station. Laundry facilities is free. Rooms are exceptionally clean, definitely show signs of wear and tear. Weather was cold when I went, so just opening the window was enough to ventilate the room. Very nice airflow. Convenience store/food souvenirs connected to the lobby of the hotel. Only downside is that China is a smoker friendly place, therefore expect to smell cigarettes in the elevators and other public spaces.
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på feb. 2024
Par
11 recension
3.2/5
Publicerades 7 mars 2024
A bit old, but clean and tidy.
Unfortunately have to wait 12 minutes for front desk lady to check something on the computer.
Översätt
Svar från boendet: Sincerely thank you for your insightful evaluation and feedback on us after staying at Guilin Golden Crown International Hotel. We sincerely apologize for any inconvenience you may have encountered during your stay. We have forwarded your feedback to the hotel management, and your feedback will help us continuously improve and maintain a high level of service facilities, making our services increasingly perfect. Sincerely looking forward to your next visit and wishing you a happy life!
ZHENG
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Close to station
Value for money
Good breakfast
Big family room available
Översätt
Svar från boendet: Providing attentive service to every guest is the service philosophy of Guilin Golden Crown International Hotel. Your satisfaction and affirmation are the best encouragement for us. The hotel has gained the recognition of many guests with its high-quality service and warm and comfortable living environment, and we will always provide you with the warmth of home. We look forward to meeting your charming smile again, and wish you good health and a happy life!
Samantha
Deluxerum i queensize
Bodde på jan. 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 18 feb. 2024
We were very satisfied with the hotel. The breakfast was also good and plentiful.
Översätt
Svar från boendet: Serving every guest with dedication is the service philosophy of Guilin Golden Crown International Hotel. Your satisfaction and affirmation are the best encouragement we can receive. The hotel has gained recognition from many guests with its high-quality service and warm and comfortable living environment. We will always provide you with the warmth of home. We look forward to meeting your charming smile again. Wishing you good health and a happy life!
OLADAYO PAUL
Bodde på juli 2023
Familj
8 recension
5.0/5
Enastående
Publicerades 16 aug. 2023
Great hotel! Great customer service!
Översätt
Svar från boendet: 親您好!用心服務每一位賓客是桂林金皇國際大酒店的服務理念,您的滿意及肯定是給予我們最好的鼓勵。酒店憑藉優質的服務和温馨舒適的住店環境,獲得了眾多賓客的認同,我們也將始終如一的為您送上家一般的温暖。我們期待再次遇見您動人的笑容,祝您身體健康,生活愉快!
Svar från boendet: 您好!非常感謝您選擇入住本酒店,並對我們的服務提出寶貴意見。未能為您帶來滿意的入住體驗,我們深表歉意。關於您提及的酒店設施陳舊、衞生及周邊環境問題,我們高度重視並已立即展開整改:設施維護:已全面檢查房間設備,破損毛巾及洗臉盆已更換,並將加強日常巡檢與更新計劃;衞生管理:已聯繫專業消殺團隊徹底處理蟲害問題,同時強化客房清潔標準與流程,確保環境安全;周邊配套:我們整理了周邊特色餐飲指南(附交通指引),您可隨時至前台領取參考。未來也將積極與更多優質商家合作,豐富住客選擇;位置提示:酒店距象山景區約3公里.我們深知宣傳圖片與實際體驗的落差讓您失望,將啟動實景拍攝更新計劃,力求更真實展現酒店狀態。您的反饋是我們改進的動力,若您願意再次入住,我們將為您升級房型並全程跟進服務,期待能以煥新面貌贏得您的信任。
Svar från boendet: 親首先非常感謝您選擇入住桂林金皇國際大酒店。我在此代表酒店讓您未能感受到的完美入住表示歉意。針對您提出的問題,酒店管理層非常的重視,我們會加強對前台服務包括整個酒店服務這塊進行重點培訓。入住期間您對我們酒店有什麼要求或意見都可以和我們聯繫,我們將會給您解決,您的滿意就是我們最大的追求!希望您的下次入住能有完全不一樣的體驗。祝您事事順心、幸福美滿。
Svar från boendet: 親首先非常感謝您選擇入住桂林金皇國際大酒店。我在此代表酒店讓您未能感受到的完美入住表示歉意。針對您提出的問題,酒店管理層非常的重視,我們會加強對前台服務包括整個酒店服務這塊進行重點培訓。入住期間您對我們酒店有什麼要求或意見都可以和我們聯繫,我們將會給您解決,您的滿意就是我們最大的追求!希望您的下次入住能有完全不一樣的體驗。祝您事事順心、幸福美滿。
Svar från boendet: 親您好!非常感謝您選擇下榻我們桂林金皇國際大酒店並與我們分享您的入住體驗!很高興能為您此次旅程帶來愉悦的體驗。我們酒店地理位置優越,交通便利,距離市中心的象鼻山及兩江四湖衹有2公里的距離,非常適合商務出行及休閑度假。酒店內部裝修高貴典雅,設施設備齊全,服務熱情周到,您的滿意及好評是我們努力的動力,我們期待您的再次光臨!祝您愉快