Guilin Central Palace Hotel(Guilin Two Rivers and Four Lakes East and Elephant Trunk Hill)

Great location and friendly staff. Place to recommend!!

Overall a very nice hotel but I wouldn't give it 5 stars. In my opinion it's more of a 3-4 star boutique hotel. The room was very large and nice, with 3 panoramic windows to the courtyard in front of the entrance. No unpleasant smells, one window with mosquito net. The TV didn't work, meaning it didn't have regular channels connected. The bathroom very large but unfortunately without any heating. In my opinion too cold for a bath or shower. Leaving the door to the room open and raising the room thermostat to 30 degrees Celsius didn't change anything. Welcome fruits were very nice. Free afternoon tea modest, exactly as shown on the photo during booking. Amenities with too strong for my taste, masculine smell. Based on the number of seats in the dining room (only 24), I think it's a really small hotel, so the breakfast had a very limited choice and quantity, but it was tasty. At the check out each guest receives a pack of local tea. The location of the hotel is excellent. It is connected by bus 18 or 100 with Guilin North station but I don't recommend taking bus. First of all, tickets from Guangzhou or Shenzhen should work, but they didn't, and neither did Allipay. One ticket costs 2 yuan, and you can pay in cash. More importantly, there is no overground crossing between the nearest bus stop and the hotel. You have to use an underground passage [a lot of stairs, no lift], and with suitcases it's a big problem. In the other direction, from the hotel to the station, there's no such problem. Taxi cost around 0.25 euros per kilometer.

Beyond my expectation. Service is at tip top. Walkable to many places of interest within 400m. The receptionists were so helpful giving directions as where to go and assist to call for cab anytime i needed the service. Remarkable housekeeper aunty, asking me need not wait for my laundry as she will make sure it is all done and will deliver to my room, she even drop me a note after sending the laundry on my bed. Got a upgraded family room which was spacious and on the high floor. The hotel 7th floor has a small pool and nice view of the Jingjang Wangfu background and the ancient city. They do served tea at 3pm with some nice cookies and desserts, breakfast was awesome with order to make famous Guilin Noodle soup. Highly recommend this hotel for personalize service and a comfort room. Would rate it 5/5. 酒店位置很好，房间卫生很干净，设施设备很齐全，有洗衣房健身房提供，一楼大堂还有免费咖啡提供，大堂环境也很好，宽敞明亮，前台服务员水琳服务很好.

Service was great, with the complimentary breakfast and tea. The room was beautifully decorated and large in size. Also conveniently located near the walking street.  What could be improved - the treadmill in the gym was not working, and the Didi pickup/dropoff point was at the bus stop outside the hotel - you would have to carry your luggage to the bus stop instead of outside the hotel lobby (but the receptionists would gladly help you with that!)

The staff is very informative and helpful . Room super clean and comfortable. Provide tea and breakfast. Good location and all tourist spots are nearby. Value for money .

Very beautiful room. Extremely clean. Room was made up every day. Service was fantastic.