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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.9
Renlighet4.9
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Antonio Miguel
Clouds Drift Twin Room (Sunshine Bedroom + Tub)
Bodde på jan. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 16 feb. 2025
Excellent location. Ample room with all the commodities. Nice and stylish. Optimal service. Highly recommend!
Översätt
Svar från boendet: Good Morning!We are absolutely thrilled to receive your glowing review! Thank you so much for highlighting our excellent location, spacious rooms with all the necessary amenities, nice and stylish design, and optimal service.Your high recommendation means the world to us. It's guests like you that inspire us to continuously maintain and improve our standards. We can't wait to welcome you back for another wonderful stay.Best regards!
Gästanvändare
Octonauts Theme Family Room (Tatami, Exclusive Toys, Childlike Tent)
Bodde på feb. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 4 mars 2025
Great location and friendly staff. Place to recommend!!
Översätt
Svar från boendet: Good evening! The little housekeeper received your praise, happy and happy~~ sincerely look forward to your visit again, welcome to come again next time!
Anonym användare
Clouds Drift Twin Room (Sunshine Bedroom + Tub)
Bodde på nov. 2024
Familj
13 recension
4.2/5
Mycket bra
Publicerades 24 dec. 2024
Overall a very nice hotel but I wouldn't give it 5 stars. In my opinion it's more of a 3-4 star boutique hotel. The room was very large and nice, with 3 panoramic windows to the courtyard in front of the entrance. No unpleasant smells, one window with mosquito net. The TV didn't work, meaning it didn't have regular channels connected. The bathroom very large but unfortunately without any heating. In my opinion too cold for a bath or shower. Leaving the door to the room open and raising the room thermostat to 30 degrees Celsius didn't change anything. Welcome fruits were very nice. Free afternoon tea modest, exactly as shown on the photo during booking. Amenities with too strong for my taste, masculine smell. Based on the number of seats in the dining room (only 24), I think it's a really small hotel, so the breakfast had a very limited choice and quantity, but it was tasty. At the check out each guest receives a pack of local tea. The location of the hotel is excellent. It is connected by bus 18 or 100 with Guilin North station but I don't recommend taking bus. First of all, tickets from Guangzhou or Shenzhen should work, but they didn't, and neither did Allipay. One ticket costs 2 yuan, and you can pay in cash. More importantly, there is no overground crossing between the nearest bus stop and the hotel. You have to use an underground passage [a lot of stairs, no lift], and with suitcases it's a big problem. In the other direction, from the hotel to the station, there's no such problem. Taxi cost around 0.25 euros per kilometer.
Översätt
6/8
Svar från boendet: Dear guest,Thank you for sharing your detailed feedback. We truly appreciate your candid assessment of our hotel.We're glad you found our hotel to be nice overall, and we understand your view on the star rating. We're constantly working to improve all aspects of our services.Regarding the issues you mentioned:- We apologize for the malfunctioning TV. We'll look into it to ensure that guests have access to regular channels.- The lack of heating in the bathroom is indeed a concern. We'll address this to make sure our guests are comfortable during their stay.- We're glad you enjoyed the welcome fruits and the afternoon tea. We'll take your feedback on the amenities into consideration.We also understand your concerns about the transportation situation. We'll look into the issues with the tickets and the underground passage to make it more convenient for guests with luggage.Once again, thank you for your feedback. We hope to have the opportunity to serve you better in the future.Best regards,
Hamidreza & Atefeh
Gästrum
Bodde på okt. 2024
Par
24 recension
5.0/5
Enastående
Publicerades 29 nov. 2024
The staff of this hotel is exceptionally friendly and accommodating. The rooms are spacious and impeccably clean, making for a comfortable stay. Additionally, the location is conveniently close to many of Guilin's top attractions. I wholeheartedly recommend this place to anyone visiting the area.
Översätt
6/10
Svar från boendet: Dear friends, thank you for your praise, a thought of the hotel is located in the city center, in the east and west lanes, out of the hotel is the east and west lanes, from Zhengyang Pedestrian Street, Jingjiang Wangfu and so on is also very close, walking distance, there are many places to eat around, the geographical location can be said to be unique, look forward to your stay again in a thought~
Peck Kuan
Clouds Drift Twin Room (Sunshine Bedroom + Tub)
Bodde på okt. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 20 nov. 2024
Beyond my expectation. Service is at tip top. Walkable to many places of interest within 400m. The receptionists were so helpful giving directions as where to go and assist to call for cab anytime i needed the service. Remarkable housekeeper aunty, asking me need not wait for my laundry as she will make sure it is all done and will deliver to my room, she even drop me a note after sending the laundry on my bed. Got a upgraded family room which was spacious and on the high floor. The hotel 7th floor has a small pool and nice view of the Jingjang Wangfu background and the ancient city. They do served tea at 3pm with some nice cookies and desserts, breakfast was awesome with order to make famous Guilin Noodle soup. Highly recommend this hotel for personalize service and a comfort room. Would rate it 5/5.
酒店位置很好,房间卫生很干净,设施设备很齐全,有洗衣房健身房提供,一楼大堂还有免费咖啡提供,大堂环境也很好,宽敞明亮,前台服务员水琳服务很好.
Översätt
6/10
Svar från boendet: Dear friends, thank you for your praise, a thought of the hotel is located in the city center, in the east and west lanes, out of the hotel is the east and west lanes, from Zhengyang Pedestrian Street, Jingjiang Wangfu and so on is also very close, walking distance, there are many places to eat around, the geographical location can be said to be unique, look forward to your stay again in a thought~
Gästanvändare
Gästrum
Bodde på okt. 2024
Familj
4 recension
4.2/5
Mycket bra
Publicerades 1 jan. 2025
Service was great, with the complimentary breakfast and tea. The room was beautifully decorated and large in size. Also conveniently located near the walking street.
What could be improved - the treadmill in the gym was not working, and the Didi pickup/dropoff point was at the bus stop outside the hotel - you would have to carry your luggage to the bus stop instead of outside the hotel lobby (but the receptionists would gladly help you with that!)
Översätt
Svar från boendet: Dear guest:Thank you so much for taking the time to share your detailed feedback with us. We are truly delighted to hear that you had a great experience overall, especially with our complimentary breakfast and tea, as well as the beautifully decorated and spacious room. It's also wonderful that our convenient location near the walking street added to your enjoyment. We sincerely apologize for the inconvenience caused by the non-functional treadmill in the gym. Rest assured, our maintenance team has been informed and is working hard to get it up and running again as soon as possible. Regarding the Didi pickup/dropoff point, we understand how it might have been a hassle for you to carry your luggage to the bus stop. In the meantime, we're very glad that our receptionists were able to assist you with your luggage. Your comments are invaluable to us as they help us identify areas for improvement. We hope that you will give us another chance in the future to showcase our enhanced services. Once again, thank you for your support and we look forward to welcoming you back. Best regards!
Anonym användare
Gästrum
Bodde på okt. 2024
Par
3 recension
4.0/5
Mycket bra
Publicerades 29 nov. 2024
It’s a small hotel just next to 东西街 and a 15 mins walk to the pagoda. We were upgraded to a room with mountain views so it was very nice. The afternoon tea and breakfast was chaotic as the dining place is rather small and we had to share a table with strangers. The taxi driver will pick up/drop off at the main road as the hotel is located inside a small alley. The front desk staff were very helpful and friendly.
Översätt
Svar från boendet: The hotel is located in the C position of the center of Guilin, close to the East and West Lane business district, Jingjiang Palace, Xiaoyao Building, and Zhengyang Pedestrian Street across the road. The surrounding attractions Elephant Trunk Mountain, Sun and Moon Twin Towers can be reached on foot, and the geographical location is first-class. We have our own parking lot, and vehicles can take guests to the main entrance of the hotel ~I hope you will come back~
E K Khor
Gästrum
Bodde på sep. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 10 nov. 2024
The staff is very informative and helpful . Room super clean and comfortable. Provide tea and breakfast. Good location and all tourist spots are nearby. Value for money .
Översätt
Svar från boendet: Seeing your satisfactory evaluation, the little butler is so happy. You are welcome to come again at any time, and we look forward to meeting you again~~
Alexandra
Gästrum
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 3 dec. 2024
Very beautiful room. Extremely clean. Room was made up every day. Service was fantastic.
Översätt
Svar från boendet: Good afternoon and thank you for your choice and good reviews! In the most prosperous east and west alleys of Guilin, it is very convenient to go anywhere, eating, drinking, playing and watching the scenery as one. The hotel has been committed to providing guests with a clean and hygienic living environment, comfortable and warm atmosphere, you are happy, we are also honored. You are welcome to come back next time~
Gästanvändare
Gästrum
Bodde på sep. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
Everything was perfect! The room was very comfortable and spacious. Staff was super friendly and prepared us a breakfast to go as we had to leave early in the morning. The location was perfect with many restaurants and street food options close by and a beautiful location next to the river. Hundred percent recommended!
Översätt
Svar från boendet: Thank you for your detailed review and sharing! It is located in the best range of the East and West Alleys of Guilin City, hidden in the East and West Alleys, but it is not noisy, and it is very convenient to go anywhere. The hotel is decorated in a new Chinese style, and has been loved and praised by the majority of guests since its opening! Looking forward to your next visit, we will continue to work hard to provide you with better service~~
Tony Jolly
Gästrum
Bodde på aug. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 22 sep. 2024
High quality hotel with excellent service. Room was beautifully designed. Free afternoon tea was really good. Great location centrally located down town. Great trip.
Översätt
6/8
Svar från boendet: Thank you for your five-star Review! Hotel, located in the best part of Guilin Things, hidden in things, but no noise, it is very convenient here. The hotel decoration has adopted the new Chinese style, since the opening has won the love and praise of the guests! Look forward to your next visit ~
Yi
Gästrum - med utsikt (dubbel säng) (fönster)
Bodde på juni 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 16 juli 2024
The location is very good and the room is very nicely decorated. We enjoyed the afternoon tea and were very happy with the service.
Översätt
Svar från boendet: Thank you for your five-star Review! Hotel, located in the best part of Guilin Things, hidden in things, but no noise, it is very convenient here. The hotel decoration has adopted the new Chinese style, since the opening has won the love and praise of the guests! Look forward to your next visit ~
Karen Pak Oppenheimer
Gästrum - med utsikt (dubbel säng) (fönster)
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 1 jan. 2025
We had an excellent stay! The staff were very nice and helpful. We got the Mountain View rooms and they didn’t disappoint. Rooms are clean, bed is comfortable. Location is excellent - we wanted to be able to walk everywhere. Highly recommend!!
Översätt
Svar från boendet: Good morning and thank you for your choice and good reviews! In the most prosperous east and west alleys of Guilin, it is very convenient to go anywhere, eating, drinking, playing and watching the scenery as one. The hotel has been committed to providing guests with a clean and hygienic living environment, comfortable and warm atmosphere, you are happy, we are also honored. You are welcome to come back next time~
Ginevra Oliva
familjerum (2 dubbelsängar) (badkar)
Bodde på nov. 2024
Familj
21 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
Excellent accommodation: comfortable and nice, rooms are provided with lot of amenities. Central location. Helpful staff. Highly recommended!
Översätt
Svar från boendet: We're thrilled to hear that you had an excellent stay with us. It's great to know that you found our accommodation comfortable and nice, and that our rooms met your expectations with all the amenities we offer.Our central location is indeed a great advantage, and we're glad it served you well. Our staff takes pride in being helpful and friendly, and we're so happy to hear that they left a positive impression on you.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best regards,
yudha wibawa
familjerum (2 dubbelsängar) (badkar)
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 23 dec. 2024
Very nice hotel in perfect location and very good service from the staff. Breakfast was also very good. Their guilin rice noodle is very tasty. Location in between jinjiang palace and pedestrian street and elephant trunk hill, which make it ideal location in the middle of important attractions. Staff is very very helpful and very nice
Översätt
Svar från boendet: Thank you for helping us write reviews in your busy schedule, and the front desk butler team is super happy to see your reviews~ We will continue to work hard to improve ourselves~ Looking forward to your visit again~