Grand Bravo Guilin

Grand Bravo Guilin recensioner

Grand Bravo Guilin

2 Zhongyin Road (Zhongyin Lu), Xiufeng District, Guilin, Guangxi, 541000, ChinaVisa hotellinformation
Grand Bravo Guilin
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Gästrecensioner

9.4/10
Enastående
2215 recension
Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.3
Service9.4
Renlighet9.5
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Alla recensioner(2215)
Positiva recensioner(2170)
Recensioner med foton/video(806)
Utsökt frukost(295)
Vänlig personal i receptionen(260)
Väl inredda(186)
Lyxigt(127)
Fin utsikt(116)
Utmärkt pool(104)
Utmärkt för barn(55)
Negativa recensioner(45)
Michael
Deluxe Room (2 Beds)
Bodde på dec. 2024
Familj
9 recension
10.0/10
Enastående
Publicerades 2 feb. 2025
Spacious room, good breakfast, fairly close to the city center
Översätt
Svar från boendet: Dear guest,Thank you so much for taking the time to share your experience with us!We are delighted to hear that you enjoyed the spacious room and the good breakfast.It’s also great to know that the hotel’s location,being fairly close to the city center,met your expectations.We will continue to strive to enhance our services and facilities to ensure that future guests have an equally pleasant stay.We hope to welcome you back again soon!
Juan Sebastian
Deluxe-dubbelrum
Bodde på juli 2023
Par
10 recension
9.5/10
Otroligt
Publicerades 22 aug. 2023
Great hotel in a great location , the hotel interior it’s astonishing, the staff is friendly and the check in is quite fast. However the food is quite average.
Översätt
Svar från boendet: Dear guest, thank you for your stay and sharing pictures and text. It is an honor to learn that you have had a pleasant and comfortable travel time here, and it is also a pleasure to receive your recognition and praise for the overall service of the hotel. Good quality and excellent service are our long-standing principles. Thank you very much for your valuable feedback on food. We have already provided feedback to relevant departments to enrich dish styles and add features. We sincerely look forward to your visit again and wish you a happy life!
NIMA101
Rum med queen size-säng och utsikt över bergen
Bodde på feb. 2023
Par
4 recension
10.0/10
Enastående
Publicerades 26 mars 2023
It's a great hotel with professional and kind staffs.
Översätt
Svar från boendet: Thank you for your support and recognition, our hotel is committed to serving every guest to the store, your recognition of our hotel is our biggest motivation, thank you again for taking our hotel as your first choice in Guilin, welcome to come again next time!
Expat
Deluxe-dubbelrum
Bodde på juli 2022
Ensamresenärer
113 recension
9.0/10
Utmärkt
Publicerades 8 aug. 2022
This is an absolutely beautiful hotel. As a solo traveler, I do feel that it’s good for one night to experience that design and pampering space. There are bus tour groups which go there and seem to work well with the KTV, Buffet meals, and lounging areas. From my trip, I stayed for two days after the Chinese Qixing Festival. It was really nice to arrive and have access to the teatime snacks and desserts as well as the wonderful architecture and furniture design. The outdoor pool is nice, however the indoor pool charges 50 yuan because they offer drinks and snacks. The only drinks and snacks they offered were juice boxes and some fruit. One employee told me that there were cocktails available. The exercise room and yoga room were set up very nice. The shower rooms very clean. I would not pay for the indoor swimming pool in my opinion based on the drink/snacks. The bar that is advertised from some user photos does not exist. Some employees said it was open, others said not. Management can communicate that better, as a lush hotel should have a solid lounge. The tea lounge does not have any alcohol drinks available, but rather decoration of wine bottles. The design is gorgeous though. One employee told me that they ran out of alcohol due to holiday, and another employee told me that there was a bar open which really was not. I simply went to get my own spirits when I wanted a cocktail (made in my room). Other than that, everything in the hotel was fine. My room was really lovely with the exception of the fact that you cannot go out on the balconies and there is a smoke smell from the carpet. The hotel gladly gave me a an air purifier to help alleviate the smell. My opinion is that the power should be sat on before a guest checks into their room. I had to change the filter over the two days. It did not appear that the KTV was open (maybe epidemic), I decided to go hang out in town, but enjoyed the Victorian flair when relaxing. Overall, the comfort, bathing, and relaxation was great. The breakfast is really delicious, and the service of the employees all around was impeccable despite the fact that they could not offer all of the amenities. It seems an OK place for families/photos as well since the property is unique. The 50 yuan for tea time was probably the most valuable, and the room service staff are detailed. The butler/reception very professional, Ayi staff amazing. Transportation quite easy.
Översätt
6/16
Svar från boendet: Thank you for your support and recognition, our hotel is committed to serving every guest to the store, your recognition of our hotel is our biggest motivation, thank you again for taking our hotel as your first choice in Guilin, welcome to come again next time!
Prinola Naidoo
Deluxe-dubbelrum
Bodde på juni 2022
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 18 juli 2022
I thoroughly enjoyed my stay at this hotel from the beginning. When I arrived the staff were super helpful and polite from the minute I stepped out of my taxi. The staff at the front desk were very polite and efficient and the receptionist also upgraded my room for a room with a better view. They could barely speak English but went out of their way to use a translator to ensure that I understood what was going on. When I got to my room, it was beautiful and matched the theme of the hotel which is a fusion af antique and modern. When the receptionist entered my room, he instantly got a strong cigarette smoke smell and immediately offered to get it fixed. The buffet dinning area was well set up and offered a wide array of dishes, drinks, pastries and desserts. I ate dinner which was an added cost of 99rmb which is reasonable considering the huge variety of food that was offered. The breakfast was just as good as it also had a huge selection of food. The location of the hotel was great as it was very close to downtown and the surrounding area was lovely to go walking. The hotel also offered in house entertainment every day which was a huge plus. I'm very pleased with my stay at the Grand Bravo.
Översätt
Svar från boendet: Thank you for your support and recognition, our hotel is committed to serving every guest to the store, your recognition of our hotel is our biggest motivation, thank you again for taking our hotel as your first choice in Guilin, welcome to come again next time!
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2022
Res med vänner
1 recension
7.5/10
Publicerades 19 okt. 2022
Misleading advertisement in the pictures on the App. Outdoor pool is closed already in October even if the temperatures exceed 35 degrees celsius. After asking at the reception for the reason. Answer of the hotel:,, The pool is closed because of to low temperatures, but you can use our indoor pool for an extra fee”. Really a pity because I especially booked this place because of the pool. This should be especially pointed out on the app to avoid inconveniences and to not mislead any guests.
Översätt
Svar från boendet: Dear customer, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. When the outdoor swimming pool was closed, we also closed it on Ctrip. Your opinion is important for us to have this facility open. Service details have always been our focus for a long time. We are glad that you can provide us with timely feedback and we will actively rectify it, We warmly welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!
Gästanvändare
Deluxe Room (2 Beds)
Bodde på sep. 2022
Res med vänner
1 recension
5.0/10
Publicerades 12 nov. 2022
Our initial impression was not great when we were refused entry unless we could show our passports, entry stamps, green code, travel code and covid tests while wearing masks, but Chinese guests werent checked at all. On our first morning my friend found a cockroach in her coffee, she was told that she must have put it there, no apologies. They advertise an outside pool, but we were not allowed to use it. The room itself is very nice, but the TV didnt work and we were just told “sorry” without fixing it. Breakfast is ok, not great, but not bad. inside swimming pool is nice and attendants are super friendly. All in all I would not stay again, but not the worst experience I have had.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at the Guilin Grand Mansion Hotel. Upon seeing the rating you gave us, we deeply apologize for providing you with such a rating experience. For TV equipment malfunctions, we will strengthen equipment maintenance and conduct stricter inspections of breakfast hygiene and quality issues. Thank you very much for giving us the opportunity to make corrections. We sincerely thank you for choosing our hotel and staying, no matter what, Thank you for your comment, which made us feel at risk. We recognize that we still need to make greater progress and look forward to seeing you again next time!
Anonym användare
Deluxe-dubbelrum
Bodde på jan. 2024
Affärsresenärer
189 recension
10.0/10
Enastående
Publicerades 18 feb. 2024
好评。zzzzzzzzzz
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人真誠的滿意度去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論出差或是旅行能再次選擇我們酒店,真誠期待您的再次光臨,祝您生活愉快!
Gästanvändare
Familjevänligt 2-bäddsrum
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 12 apr. 2025
非常滿意!小何和青青服務熱情周到,升級了房間,提供了小童用品。游泳和早餐也提供了優惠,點贊。酒店歐式風格,大堂很高大上。房間裏很安靜,床品也舒服,沒有異味。窗外就是山景。中西式早餐種類繁多,味道也不錯。室內泳池的服務員也非常熱情貼心。
Översätt
Svar från boendet: 尊敬的賓客,感謝您的入住及圖文分享。十分榮幸得知您在此度過了一段愜意舒適的旅行時光,同時很高興收到您對酒店整體服務的認可及讚揚。好的品質和優質的服務是我們一直貫徹的宗旨,再次感謝您的好評,期待與您的下次相遇
Xiaoyutu222
Deluxe Room (2 Beds)
Bodde på mars 2025
Res med vänner
25 recension
10.0/10
Enastående
Publicerades 16 apr. 2025
設施:大公館酒店不愧為五星級真的很棒的房間很大很漂亮的歐式風格 衞生:乾淨整潔舒適 環境:一流的哦 服務:前台管家青青很不錯的還有小杜都很好也格外熱情周到還贈送了水果
Översätt
Svar från boendet: 感謝您入住桂林大公館酒店,桂林大公館一直以來都把提供令客人喜出望外的服務作為工作的重點。您對我們工作的認可令酒店全體員工為之振奮,再次感謝您的鼓勵並將桂林大公館作為您在桂林的居停首選。祝您生活愉快。
Gästanvändare
Barnvänligt familjerum
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 5 apr. 2025
套房不錯,前台小陶小何服務很滿意,看到我們入一家人多,還免費贈送了早餐。很適合親子入住,泳池健身房都免費使用,還有免費茶點。娃娃玩的很開心,還去遊了兩次,還説下次還要來。強烈推薦
Översätt
Svar från boendet: 感謝您入住桂林大公館酒店,桂林大公館一直以來都把提供令客人喜出望外的服務作為工作的重點。您對我們工作的認可令酒店全體員工為之振奮,再次感謝您的鼓勵並將桂林大公館作為您在桂林的居停首選。祝您生活愉快。
Anonym användare
Deluxe Room (2 Beds)
Bodde på mars 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
朋友一起來桂林玩,比較了幾家賓館,還是選擇大公館,果然沒讓我失望。房間大,窗外景色秀麗。提供24小時免費寄存行李服務,方便安全。
Översätt
Svar från boendet: 感謝您入住桂林大公館酒店,桂林大公館一直以來都把提供令客人喜出望外的服務作為工作的重點。您對我們工作的認可令酒店全體員工為之振奮,再次感謝您的鼓勵並將桂林大公館作為您在桂林的居停首選。祝您生活愉快。
Kanshijianfanhuaburanzhi
Deluxe Room (2 Beds)
Bodde på jan. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 19 feb. 2025
上一條已經寫了對房間的評價,忘了寫對服務人員印象和酒店早餐情況,續訂這條評論正好補上。前台辦理入住的帥哥小杜業務熟悉,非常快的就幫我辦理好了房卡入住,然後詢問了一下桂林玩的地方和怎麼坐遊船等問題都很耐心的幫我解答,後來怕我還有不清楚的地方就讓我加了前台管家青青的微信,讓我有問題隨時可以解答,青青熱情好客很友好,耐心解答我的所有問題,我還讓她幫我訂遊船,訂的遊船兩個人的位子都是窗口,很滿意。再説説早餐,早餐雖然不是很驚艷那種,但品種很多,食材也新鮮。總之對桂林公館的入住體驗很好很滿意,有機會再來桂林會再次選擇入住,也會向朋友推薦。
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您的評價!我們非常高興地看到您對桂林公館的服務人員及早餐都給予了高度認可和滿意的評價。您的體驗之所以如此愉悦,離不開我們員工的精心服務,他們的貼心服務讓您的旅程更加輕鬆愉快。在早餐方面,酒店提供了豐富的選擇和新鮮的食材,確保您能享用到一頓營養美味的早餐。儘管早餐可能沒有讓您感到驚艷,但我們的努力得到了您的認可,這對我們來説是極大的鼓勵。非常感謝您選擇桂林公館入住,並且願意向身邊的朋友推薦我們。我們期待您再次光臨,未來我們會繼續努力,為您提供更加優質的服務和體驗。祝您旅途愉快,生活順心!
Gästanvändare
Deluxe Room (2 Beds)
Bodde på mars 2025
Bokat för andra
2 recension
10.0/10
Enastående
Publicerades 28 apr. 2025
房間整潔,景色優美。酒店隔音效果很好,有單人辦公桌和歐式單人椅,坐起來非常舒適。酒店人員非常熱情,服務周到。
Översätt
Gästanvändare
Deluxe Room (2 Beds)
Bodde på jan. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 14 feb. 2025
路過桂林入住大公館酒店,感覺很不錯。五星級酒店名符其實,大堂夠大,很氣派。酒店位置好,環境美,門前桃花江,一條長長的綠道,晚上走走彷彿置身公園。房間很大,歐式風格,盡顯豪華。前台服務員何珊珊很熱情,升級了房間,還贈送了一份早餐,早餐豐盛,品種多,還有專門的小童餐,值得點贊。其他服務人員,保安都很熱情。這次入住時間短,下次來桂林再來住兩天。
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人真誠的滿意度去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論出差或是旅行能再次選擇我們酒店,真誠期待您的再次光臨,祝您生活愉快!