Shenghao Yueju Hotel (Guilin Liangjiang Sihu Xiangshan Park)

We stayed one night in Guilin and chose this hotel as it is mentioned on Trip.com that they have an airport shuttle service. The room was clean but smelled strongly of cigarettes, though I specifically chose a non-smoking one. The room itself was spacious, with a great bathroom and bed. The real disappointment and reason we do not recommend this place as foreigner-friendly (maybe great for non-foreigners) was in the hotel and infrastructure services: 1. No airport shuttle service even though mentioned in the description: We asked about the airport shuttle service to a first desk agent, who told us it was possible. A second one told us there is no shuttle service. Lastly when asking the following day, we understood there's no shuttle, but some sort of partnership with drivers to go to the airport. A shame as we selected this hotel on this specific service. 2. Personnel was overall very unfriendly and undisposed to help or make an effort in understanding or communicating with us. We've lived and travelled in China for years, and this is the only time we felt bad and unwelcome. I might add it doesn't help that the SPA personnel of the 3F downright blocked us off and refused to communicate altogether with us even before we sai hi. Overall my worst hotel experience in China :( I hope it was only bad luck in a series of interactions and events, but overall a very unpleasant interpersonal experience for us.

-no toilet paper -there were garbages from previous guests -I booked non smoking room but I could smell smoke -not enough amenities

Booked the extra "free gift" option which was the free pick up from the airport/train station. Never showed up and requested trip.com for compensation and succeeded because the hotel lied. I personally called twice to arrange and they remarked my train number and arrival time twice on the phone. Because they didn't really confirm it for some reason so I contacted trip.com and they also spoke to the hotel and the hotel said it was arranged (email received). Other than that the location was great, really close to the high speed train, Lodi Cave and the pagodas. Great street food around and even around the clock. The cleanest was somewhat average just because of the carpet. The bathroom and tub were spotless, sheets and pillows were also spotless and clean. The carpet is just... I think they need a better vacuum, still just hair here and there.

The place has a great view of rice terraces. Strongly recommend to stay here.

很喜歡這家店，地理位置好，去哪都方便，樓下就是小吃街，好多美食好吃又實惠，有24小時平價小超市，買東西很方便，旁邊的阿甘酒家地道的廣東早茶和各種菜品很好吃，免費的苦油茶也很好喝，人氣爆棚，酒店衞生很乾凈，24小時熱水很給力，床很柔軟舒適，每天打掃衞生，服務熱情周到，價格實惠，性價比高，續住了，下次來一定還住這裏。

設施：房間設施齊全！ 衞生：衞生很乾凈！ 環境：非常好！ 服務：前台服務很好！ 非常值得推薦的一家酒店！酒店旁邊有一個私家停車場免費停車！

服務：當天入住的時候前台是個帥哥，心情很好。 衞生：非常乾淨，基本沒有灰塵 環境：環境很好，落地窗。光線也好。 設施：設施完善，酒店內的陳設還有大堂的風格很中國風。忘記拍照了 總之如果有機會依然會選擇入住。

非常滿意，傢俱是新中式的，乾淨，通風很好。

看圖説話吧不想發言了吃着飯都吐了幾百的酒店這衞生浴缸上有幹了的尿，浴缸裏有毛髮，坐墊上都是…本人保證真實體驗 沒有一點弄虛作假空調不涼廁所漏水二樓三樓ktv…這些小問題就不提了