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Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.6
Service9.8
Renlighet9.7
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Gästanvändare
Gästrum - med utsikt (King Size-säng) (Badkar)
Bodde på aug. 2025
Par
10 recension
7.0/10
Publicerades 5 sep. 2025
We had some trouble with Alipay on our check in and the staff was very impatient about the payment.
The room was pretty big but felt empty.
Översätt
Svar från boendet: Dear guest,Thank you for sharing your feedback with us. We truly appreciate your patience and understanding.Regarding the payment process, we are continuously improving our service to accommodate guests from different backgrounds. It’s possible that our team is still developing familiarity with international payment methods, and we sincerely apologize for any inconvenience this may have caused. Your experience helps us identify areas where we can enhance our training.On a brighter note, we’re so glad to hear that you enjoyed the spaciousness of your room. It’s our goal to provide a comfortable and relaxing environment for all our guests.We hope to have the opportunity to welcome you back and provide you with a smoother and more delightful stay in the future.
Gästanvändare
Super Rum - Dubbel beläggning (King Size Säng) (Blötläggningsbadkar)
Bodde på juli 2025
Par
6 recension
10/10
Enastående
Publicerades 27 aug. 2025
AMAZING STAY! We loved the pool and the SPA - the technicians were super efficient. Amazing value for money. Varied breakfast even though “western” options are limited (there is always eggs and bread).
Översätt
Svar från boendet: 【 Package Joy - Breakfast Restaurant Coffee 】【 Self drying Sterilization Laundry Room 】【 Free Parking 】【 24-hour Butler Service 】【 Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will continue to work hard and be ready for you to come back anytime
nicoloscarano
Gästrum (Dubbelsäng)
Bodde på juli 2025
Par
8 recension
10/10
Enastående
Publicerades 31 aug. 2025
Nice retreat at Guilin out of chaotic centre. Amenities and service are good!
Översätt
Svar från boendet: 【桂林行記-圖説山水間】【童真樂園-解放父母雙手】【童趣護夢床圍】感謝您對我們酒店的點評,您的每一個字眼都温暖了我們的心,您的喜愛之情,就像一縷陽光灑在我們酒店的每一個角落,您的鼓勵和支持是我們持續進步的動力,我們將一如既往地努力提高服務質量,為您創造更加難忘的住宿體驗,期待您的再次光臨。
Anonym användare
Gästrum (Dubbelsäng)
Bodde på aug. 2025
Par
1 recension
10/10
Enastående
Publicerades 12 sep. 2025
Superb service attitudes from all the staff. Have a pleasant stay
Översätt
Svar från boendet: 【山水相伴】【手持掛燙機】【近兩江四湖日月雙塔】客從遠方來,多以茶相待。” 親愛的客官,很榮幸您與詩與遠方象山有約共同度過了一段美好時光,您的鼓勵就是我們繼續向前的動力,付出總有回報,感謝您給予詩與遠方的肯定。服務永遠沒有終點,衹希望我們做的這一切您都能喜歡。很開心您感受到了我們濃濃的情誼,也感謝您對詩詩服務的肯定,期待您的下次光臨,祝您生活愉快!掌櫃:晨
Leny
Familjevänligt barns tält (Pool)
Bodde på maj 2025
Familj
5 recension
10/10
Enastående
Publicerades 22 juni 2025
3 nights in this hotel was very enjoyable, the hotel is located on the edge of the highway, many delicious restaurants around it. This is the best hotel we have stayed in during this trip. The room is very clean and there is no unpleasant odor. All hotel staff are very friendly and pleasant. The breakfast menu is very diverse and suits our taste.
If in the future there is an opportunity to visit Guilin again, we will definitely stay here again.
For families with small children, this hotel is the right choice because it is child-friendly.
Översätt
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【全屋智能語音控制】【非遺油茶】親愛的家人,您的好評隔着屏幕都感受到了對我們的滿意,我們都非常感動呢,優越的地理位置、獨具特色的設計風格、舒適整潔的居住環境、完善的設施設備是眾多顧客朋友選擇我們的原因,酒店小管家們也都是24小時在線為您服務,衹為您在桂林留下美好的記憶,再次感謝您的認可與喜愛,我們期待您的再次光臨哦~掌櫃:晨
O-RIA
Svit med utsikt över staden
Bodde på maj 2025
Familj
3 recension
10/10
Enastående
Publicerades 16 juni 2025
This hotel exceeded our expectations. They were very sincere. Check in was easy. Each staff member that we met was genuinely kind on every single day. I also did not expect the laundry service to do so well. This was a lifesaver for me. There was a daily text message for the weather and breakfast reminder which was very thoughtful. The breakfast was great and provided a variety that each member of the family could enjoy. The pool was shallow, but a great refresher for the children. At first they did not like the bugs, inside but it could not be helped. I could see they monitored the chlorine levels. The view from the pool deck has an amazing view of the mountains. During rainy days, we enjoyed a couple of movie nights using the projector. Check out was a breeze and my kids loved the gift they received. Overall, all members were very happy with our first Guilin Hotel experience here.
Översätt
6/7
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【貼心守護-24小時管家式服務】【minibar補給站】非常感謝您選擇我們象山有約酒店!客房內配置齊全,我們位於桂林市中心,緊鄰象鼻山,環境幽靜。房間內裝修舒適,設施完備,讓您盡享高品質住宿體驗。此外,我們還提供豐富的娛樂設施和活動,如小童樂園、健身房等,讓您在旅途中找到更多樂趣。期待您的下次光臨!掌櫃:晨
Gästanvändare
Smart familjerum (2 sängar)
Bodde på maj 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 9 juni 2025
Amy was very friendly and provided excellent service. She was quick to respond and made my stay very special. Love the large size room and comfortable beds. Thanks again Amy and the other hotel staffs for your exceptional services.
Översätt
Svar från boendet: 【 Sleep until natural awakening - buffet breakfast 7:00-10:30 】 【 Intimate guardianship -24-hour butler style service 】 【 Minibar supply station 】 Thank you very much for choosing our Xiangshan Youyue Hotel! The guest rooms are fully equipped and located in the center of Guilin, adjacent to Elephant Trunk Hill, with a quiet environment. The interior decoration of the room is comfortable and the facilities are complete, allowing you to enjoy a high-quality accommodation experience. In addition, we also offer a variety of entertainment facilities and activities, such as children's playgrounds, gyms, etc., to help you find more fun on your journey. Looking forward to your next visit! Shopkeeper: Chen
Moh
Svit med utsikt över staden
Bodde på maj 2025
Familj
5 recension
10/10
Enastående
Publicerades 9 juni 2025
Absolutely lovely stay at SYYF! The service was excellent, they even had a chat service that provided details about the weather each day. The room was high tech and beautiful. The kids loved staying in this hotel. Breakfast food was not bad, service staff polite and helpful. There is even free laundry amenities. They constantly seek feedback to check in. Definitely recommend!
Översätt
Svar från boendet: 【 Sleep until natural awakening - buffet breakfast 7:00-10:30 】 【 Accompanied by mountains and rivers 】 【 Strolling along the most beautiful riverside road - Binjiang Road 】 Dear family, your satisfaction is our greatest encouragement. Thank you very much for meeting us in the thousands of hotels and becoming a family. Thank you for recognizing our poetry and distant places. The hotel is located in the renowned Guilin. One mountain, one water, one courtyard, green mountains and green waters are born all the way to the heavens Service first, satisfying family members is just the starting point, surprise and emotion are our ultimate goals. We strive to do every detail with care, making poetry and distant places a place for our souls to stay. In addition, the hotel is equipped with a children's play area, infinity pool, gym, and an unbeatable viewing terrace on the ninth floor. Looking forward to your next home! Shopkeeper: Chen
Gästanvändare
Gästrum (Dubbelsäng)
Bodde på apr. 2025
Reser med vänner
2 recension
10/10
Enastående
Publicerades 29 maj 2025
The friendly staff and modern facilities make for a lovely stay. I love the cave room and luxurious bathtub, the modern bathroom with bidet is a nice touch. Amy and the team take care of all of my needs and I look forward to visiting again to relax!and the room is very nice,I like it!
Översätt
6/7
Svar från boendet: 【 Sleep until you wake up naturally - buffet breakfast 7:00-10:30 】 【 Accompanied by mountains and rivers 】 【 Strolling along the most beautiful riverside road - Binjiang Road 】 Welcome to Xiangshan in the distance with poetry! Our hotel is surrounded by delicious food, shopping, and entertainment facilities, providing convenience for your travel. The interior decoration of the room is comfortable and the facilities are complete, allowing you to feel the warmth of home even during your journey. We also offer pet feeding activities to help you find a moment of peace on your journey. Looking forward to your next stay! Shopkeeper: Chen
Gästanvändare
Super Rum - Dubbel beläggning (King Size Säng) (Blötläggningsbadkar)
Bodde på apr. 2025
Par
5 recension
10/10
Enastående
Publicerades 22 maj 2025
Had a wonderful stay. The hotel was great, the service was excellent, and the staff were incredibly helpful and kind throughout my visit. Would definitely stay again!
Översätt
Svar från boendet: [duerme hasta la naturaleza y despierta - desayuno buffet de 7: 00 a 10: 30] [vacaciones de ocio] [camellia oleifera no patrimonial] [control de voz inteligente en toda la casa] estimado invitado, ¡ estamos llenos de alegría al ver sus elogios! "Es un honor tener amigos que vienen de lejos." su satisfacción nos hace extremadamente felices. es un honor brindarle un servicio de alta calidad y un ambiente de estancia cómodo y limpio. espero que la poesía y el servicio cálido e íntimo de los amigos lejanos añadan un toque de color a su viaje, para que su viaje no deje remordimientos. el camino de Las flores no se ha perdido, pengmen se abrirá para el monarca a partir de hoy ". esperamos reunirnos con usted la próxima vez. ~ tendero: Chen
Anonym användare
Gästrum - med utsikt (King Size-säng) (Badkar)
Bodde på apr. 2025
Par
8 recension
9.5/10
Otroligt
Publicerades 19 maj 2025
A very good hotel, no too close to the main attractions but walking distance. Huge room, good breakfast, good services.
Översätt
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【山水相伴】【漫步最美沿江路--濱江路】歡迎來到詩與遠方象山有約!我們酒店周邊美食、購物、娛樂設施齊全,為您的旅行提供便利。房間內裝修舒適,設施完備,讓您在旅途中也能感受到家的温馨。我們還提供萌寵餵養活動,讓您在旅途中找到片刻寧靜。期待您的再次入住!掌櫃:晨
Gästanvändare
Scenic Terrace Room + Karst Peakview + AI Smart Control
Bodde på mars 2025
Par
8 recension
10/10
Enastående
Publicerades 25 apr. 2025
Wonderful mountain view. You can see the peaks from the balcony! Room was very clean and and air conditioning was very responsive. Location was perfect - walking distance to the Sun & Moon pagodas and the elephant trunk hill. If you're into walking, you can even walk from the East West Alley. Really great & friendly service as well - everybody was always smiling and they even gave us a little gift bag on the way out. Very accommodating with a late check-out too.
Översätt
Svar från boendet: 【 Sleep until you wake up naturally - buffet breakfast 7:00-10:30 】 【 Accompanied by mountains and rivers 】 【 Strolling along the most beautiful riverside road - Binjiang Road 】 Welcome to Xiangshan in the distance with poetry! Our hotel is surrounded by delicious food, shopping, and entertainment facilities, providing convenience for your travel. The interior decoration of the room is comfortable and the facilities are complete, allowing you to feel the warmth of home even during your journey. We also offer free heartwarming desserts, cute pet feeding and other activities to help you find a moment of peace during your journey. Looking forward to your next stay! Shopkeeper: Chen
BCB
Familjevänligt barns tält (Pool)
Bodde på mars 2025
Familj
14 recension
10/10
Enastående
Publicerades 25 apr. 2025
We loved this hotel! The service is excellent, the staff team is trying to make your stay comfortable. You won’t miss anything here. They even have a area where the kids can play and feed with rabbits. The room in which we stayed is spacious, clean and nice decorated. The breakfast is good, there are many choices. Hotel is at walking distance from the elephant hill trunk and two rivers and four lakes. Reed flute cave is approx. 15 min drive from hotel. Will come back here again!
Översätt
6/7
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【城市C位】【貼心守護-24小時管家式服務】感謝您對我們詩與遠方象山有約的認可!詩與遠方象山有約坐落於風景如畫的桂林,周邊生態環境優美,空氣清新,正是這份自然的饋贈,讓我們得以為您呈現一個遠離塵囂、親近自然的休憩之所。客房內,我們精心挑選每一件傢俱與裝飾品,力求在舒適與美觀之間找到完美的平衡。同時,我們也不斷提升服務質量,確保每一位賓客都能在這裏享受到賓至如歸的體驗。掌櫃:晨
Great location, looks small from the outside but inside was amazing. Staff were very attentive and kind to the kids. Kids loved the room and breakfast was good.
Lots of fun activities for the kids in the hotel too, and lots of restaurants around.
We also liked how the staff responded 24 hrsl, will definitely come back
Översätt
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【城市C位】【貼心守護-24小時管家式服務】感謝您對我們詩與遠方象山有約的認可!詩與遠方象山有約坐落於風景如畫的桂林,周邊生態環境優美,空氣清新,正是這份自然的饋贈,讓我們得以為您呈現一個遠離塵囂、親近自然的休憩之所。客房內,我們精心挑選每一件傢俱與裝飾品,力求在舒適與美觀之間找到完美的平衡。同時,我們也不斷提升服務質量,確保每一位賓客都能在這裏享受到賓至如歸的體驗。掌櫃:晨
Tuan Ying Goh
Meeting Xiang Shan Twin Room (Soaking Tub + Super Large Floor-to-Ceiling Windows + Constant Temperature Bathroom)
Bodde på mars 2025
Reser med vänner
10 recension
10/10
Enastående
Publicerades 16 apr. 2025
Great service at the reception. Breakfast spread has variety. Room is clean and spacious. Has a round tub and comes with a pack of chinese herbs. Smart toilet bowl and room. Bed is on the softer side.
Översätt
Svar från boendet: 【睡到自然醒-自助早餐7:00-10:30】【非遺手工油茶】【貼心守護-24小時管家式服務】【休閑度假】感謝您對我們詩與遠方象山有約的認可!詩與遠方象山有約坐落於風景如畫的桂林,周邊生態環境優美,空氣清新,正是這份自然的饋贈,讓我們得以為您呈現一個遠離塵囂、親近自然的休憩之所。客房內,我們精心挑選每一件傢俱與裝飾品,力求在舒適與美觀之間找到完美的平衡。同時,我們也不斷提升服務質量,確保每一位賓客都能在這裏享受到賓至如歸的體驗。掌櫃:晨