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Läge och interiör9.1
Bekvämligheter9.1
Service9.3
Renlighet9.3
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Arkent Nathanael
Light Enjoyment Twin Room + Atour Planet Deep Sleep Pillow PRO + Mini Fridge + TV Projection
Bodde på mars 2025
Familj
12 recension
10/10
Enastående
Publicerades 15 apr. 2025
On the way back from Chongqing to Guangzhou, I decided to stop at Guiyang for a few days to enjoy the scenery. This hotel is located near Qianlishan and not too far from Guiyang North Railway Station (about 16-20 mins).
The lobby was nice, the receptionists also greeted warmly. Check-in and check-out procedure was fast. They also provided a little gift during check-out. Very nice!
The room had good sound proofing, bed is comfortable. The AC blows out warm air on the first night of our stay so we had to open the window to let cold air in, but it was fine the next day.
However, since there is only one lift, it takes a while to go up and down. If you're in a rush, you may need to take the stairs.
Översätt
Svar från boendet: 親愛的朵友,非常感謝您選擇我們酒店並分享這次入住體驗!很開心您對我們酒店的地理位置、大堂環境、接待服務以及房間條件都給予了高度評價,能讓您感受到温馨與舒適,這是我們一直努力的方向。退房時為您準備小禮物,也是希望能為您的旅途增添一份小小的驚喜。對於入住第一晚空調的情況,我們深感抱歉給您帶來了不便,已經安排工作人員對空調進行了全面檢查和調試,確保後續客人能有舒適的温度體驗。同時,我們也意識到電梯數量可能會給部分客人帶來不便,目前正在評估增加電梯的可行性,希望能儘快改善這一狀況。再次感謝您的反饋和理解,期待您下次再來貴陽時,還能選擇我們酒店,相信我們會為您提供更優質的服務!
LI XING JIA
Mysigt queensize-rum
Bodde på maj 2025
Reser med vänner
37 recension
7.0/10
Publicerades 7 juni 2025
Only one elevator serves more than 100 rooms of guests. We have been choosing Atour Hotels when traveling around China but never encountered this issue of elevator.
We were not lucky this time to come across a big flood of senior guests who were loud and had no consideration for others.
All in all a very unpleasant stay.
Översätt
Svar från boendet: We are extremely sorry that you had an unpleasant experience during your stay! Regarding the elevator configuration issue, we have recorded and feedback it to the relevant departments. We will continue to pay attention to and optimize the rationality of the hardware facilities to improve the travel convenience of our guests. At the same time, we deeply apologize for the noise from the elderly guests that affected your rest. The hotel has always been committed to maintaining a quiet and comfortable stay environment. In the future, we will strengthen the order guidance in public areas, especially making advance communication and reminders when there are group check-ins to avoid similar situations from happening again. As a loyal guest of Atour, your trust is our most cherished asset. We are extremely guilty that we failed to let you experience our consistent quality service this time. We hope you can give us a chance to improve. When you check in next time, you can contact us in advance, and we will arrange a more convenient room type for you or provide other assistance, and strive to make you feel the warmth and care of Atour again. Once again, we sincerely apologize for the trouble caused to you, wish you all the best in your subsequent journey, and look forward to your next visit!
DChong
Mysigt queensize-rum
Bodde på feb. 2024
Par
73 recension
9.5/10
Otroligt
Publicerades 10 mars 2024
Great breakfast, great staff and great room. They also had free snacks from 9:30pm to 11pm. Breakfast had a great selection and gym was very useful.
Översätt
Svar från boendet: Good things need to be shared, can let more friends know Duo Er, Duo Er really good. Looking forward to your next stay, Duo Er saw your recognition of the eyes, I wish you a pleasant journey, have time to Guiyang to see Duo Er, we are very hospitable oh!
Gästanvändare
Mysigt queensize-rum
Bodde på aug. 2024
Par
19 recension
10/10
Enastående
Publicerades 1 okt. 2024
Convenient location, perfect welcome and services provided by the staff. Thank you
Översätt
Svar från boendet: Dear Douyou, thank you for your positive review and sharing your wonderful experience. Your satisfaction is the motivation for us to keep working hard. Looking forward to our fate coinciding again in the vast sea of people
Freist
Mysigt queensize-rum
Bodde på apr. 2025
Par
11 recension
10/10
Enastående
Publicerades 14 juni 2025
Solid and clean hotel!
Översätt
Svar från boendet: 尊敬的朵友,感謝您對我們酒店的認可與好評!能得到您“可靠又乾淨”的稱讚,我們倍感榮幸!為每一位客人打造安心舒適的入住環境是我們的不懈追求,未來也會繼續保持高標準,在細節上精益求精。期待下次能為您帶來更多驚喜,盼與您再次相遇!
Mónica
Mysigt queensize-rum
Bodde på aug. 2024
Ensamresenär
2 recension
10/10
Enastående
Publicerades 28 sep. 2024
Nice service, nice room
Översätt
Svar från boendet: 親愛的朵友您好啊~朵兒看到您的點評心裏樂開了花,讓每一位入住的客人都能有最好的入住體驗這是朵兒的應該做噠~您的5分點評就是對朵兒最大的鼓勵與支持,歡迎您下次來入住,常回家看看~
Gästanvändare
Mysigt queensize-rum
Bodde på dec. 2022
Ensamresenär
61 recension
9.5/10
Otroligt
Publicerades 23 jan. 2023
This hotel is clean and the room spacious. The bed is a thick, supportive type - extremely comfortable. The shower is huge. The decoration and amenities have a modern, sophisticated feel. The included breakfast has a lot to choose from, and delicious coffee. The staff is very friendly and helpful.
Översätt
Svar från boendet: Hello,dear guests!Thank you for your support to our hotel,we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests,and we are also honored to provide you with quality service. We believe that we will work harder and welcome you to choose our hotel again!Sincerely look forward to your visit again!
Svar från boendet: 親愛的朵友,非常感謝您對我們貴陽亞朵X酒店(花果園地鐵站店)如此細緻且寶貴的評價!看到您給我們服務打出4分,還有對亞朵深睡枕PRO提升睡眠質量的認可,不過,對於您提到的房間空間、空調噪音以及廁所門隔音等問題,我們感到十分愧疚😢。我們已經把這些問題記錄下來了,會立刻安排專業人員對空調進行檢修調試,盡力降低噪音;也會考慮對廁所門的隔音進行優化,保障您和其他客人的私密性。同時,我們也會在後續的房型設計和佈局上多做考量,讓空間更加合理。您給我們提出的家庭客人升級房型和睡眠敏感者自備耳塞的建議非常實用,我們會把這些建議融入到我們對客人的温馨提示中。看到您提到衞生達標還給出4分,並且認可我們酒店的地理位置,再次感謝您的反饋,希望下次您再來入住的時候,能給我們一個機會讓您有更完美的體驗🥰!
Svar från boendet: 尊敬的朵友,非常感謝您選擇我們酒店並分享這段細緻的體驗!您提到的衞生、設施、位置和服務細節讓我們倍感温暖,能為您的出行提供便利和貼心服務,是我們最大的榮幸~聽説您在黔靈山公園收穫了快樂,看到可愛的大熊貓和山頂美景,彷彿跟着您的描述也逛了一圈~貴州的涼爽氣候和煙火氣隨時歡迎您再來,我們也會一直在這裏,等您回家般的入住~期待下次相遇呀~😊