Baia Bodrum Hotel

I stayed in this hotel for 5 nights from 26th June. We enjoyed our stay but would I return? No. I have stayed in many 5* hotels around the world and in turkey but this is one of the lowest standards for a 5* I would say it’s more of a high end 3* Let’s start from the beginning. We checked in at 1am as our flight was delayed so we missed the midnight food. Would have been nice for the hotel to have kept some food aside for us as this has happened in the past but instead we had to order overpriced room service. We were given a land view room with a slight view of the sea, however, I had booked a sea view room. When I mentioned this to reception , they asked me to contact them in the morning as they couldn’t do anything which I did. Asena from the marketing department explained that this was an Agoda issue, however, she was very helpful and changed our rooms so the issue was sorted very quickly which I am grateful for so thank you Asena. Ahead of our trip, I had emailed the hotel and requested a cot for my baby, I received a confirmation that this would be provided, however, when we got to the room, no cot so i had to request this again. Room: rooms are a decent size and clean. Showers are okay. There is a Nespresso coffee machine and some tea bag’s in the room but no kettle or milk so not sure how people are going to make a tea without a kettle. I would recommend they put some milk sachets in the room, I was extremely disappointed that I couldn’t have a nice coffee on the balcony when I woke up. The mini fridge is meant to be filled every day and it was except one day. I had to call reception 3 times to ask for this to be filled and was promised it would but it wasn’t. The last call, I just asked for water as I needed it for my baby’s milk and finally someone turned up with two tiny bottles… Food: very poor. food is catered for Turkish, same options every day with a slight change of one or two odd dishes. I lived off potato’s, rice, chips fruit and dessert. All the all inclusive hotels I’ve stayed at in Bodrum and Antalya have had amazing food with great options. Even the breakfast was poor. Yes they make omelettes for you but no English breakfast, baked beans, hash browns etc. also there is no English breakfast tea which is disappointing, not even at the Starbucks. The desserts and baklawa were delicious. Loved the all inclusive Starbucks. Pool: I went down to reception to book a Cabana as I had seen reviews on here where people had mentioned it was €50 euros, however, I was charged €100. When I challenged this, I was told that I was wrong. So all the other people that wrote reviews about it being €50 got it wrong? I don’t think so! I took the cabana anyway as this holiday was a gift for my mum and I wanted her to have a lovely time but disappointing to see people using the cabanas for free when we paid.i feel as though they con where they can. Even one night I went to exchange money from reception, I was given a rate of 50, I said t

We had an amazing time at this hotel and loved the entertainment team. Big shout out to Mete, Zhanelya and Nur who were amazing and made our time here great!!!! ❤️ We loved the pool games, darts and boccia. The food was amazing, we loved the buffet, lunch and the a la carte restaurants were lovely too! We loved the Starbucks and snacks too. The staff were fabulous especially the bar and spa staff. The photographer was amazing too and so friendly! Room was so spacious and clean. The bed was super comfy! We loved our stay! George & Chloe

I have been sold this hotel by ets turkish tour company on an early reservation when a same segment hotel was £750 baia was £1500 advertasing themselves ultra high class hotel, when we first arrived the dissappointment started as we walken in to our designated room as it was the worst and dirtiest room i ve ever put in a 5star hotel however i have paid for a sea view room,i was givem a room looking at the fields of baia,firet problem sorted and we have been moved to a better room with a sea view and this time the room was disgusting,dirty bathroom,stained phones and furniture,balcony was not cleaned at least a century as the armrests on the chairs was as sticky as a jam, we got help with that as well after arguements and they have "put us into a better room" but this time although we were promised for a additional bed in the room which end up being all rusty, ill cut the long story short as this hotel is not even worth to spend time as it would be a waste but i hope i could help someone else not to fall i to the same mistake and end up with a rip off, Dirty dirty dirty Dirty hair driers Dirty and all torn towels Dirty phones All old furniture and full of dust and staines. Bathroom shower broken giving hot and cold water by 2sec Turns in the shower head Rusted beds Short of staff Do not go there till they straightened themselves The only positive side of this hotel is personal is very helpful and smily but they can only do much with a bad and neglected management.