Grands Suites Hotel Residences and Spa

The hotel was very good to stay, it is brand new with big rooms, the rooftop pool is very great.

The location is convenient with restaurants and plenty of buses nearby but it's also a quite poor and ugly neigbourhood. It seems to be in the process of being gentrified with lot's of construction in the quarter but there are also many abandoned and broken buildings around. Generally it feels a bit sketchy. The Hotel itself is a new construction, designed well and very clean. My biggest complaint however is the service and staff. Unfortunately I was given one of the worst rooms, where the balcony was facing a wall, so there was almost no daylight in the room. When enquiring if a room change is possible, the receptionist blantly lied to my face and said they were fully booked. When I checked online for the same dates and room category, there was still plenty available, even in higher categories. So instead of trying to upsell me or finding another solution to satisfy me as a customer, they treated me like cattle.

Wonderful stay

Vraiment bien Juste la piscine sur le rooftop était en travaux mais pas grave. Ce qui vaut le détour c’est le petit dejeneur au soleil sur la terrasse avec vue sur La Valette !

朝食なしの2泊3日での利用でした。 ホテルは清潔で、レセプションの人はいつも丁寧で快適でした。 冬の時期に室内プールを利用できたので良かったです。 シャワーの水圧も良かったです。 各自でスリッパやサンダルを持ってくることをお勧めします。

Le service et de nettoyage sont 50%.