Comfort Suites

We booked last minute via Bring Fido because we have 2 Retrievers. We received a very clean comfortable room close to an exit with a quiet, grassy area to walk the dogs. Unlike some pet-friendly hotels, this place was immaculate, no smells! Amazing beds, linens, pillows, towels! Will book again when in the area.

I have stayed at this hotel in the past and it is still a good hotel! I stayed in a non-pet-friendly room and it was clean and exactly what I needed for a 1 night stay. The bed and the chair in the room were comfortable too. The location is near the highway and close to restaurants, etc. Will stay here again if in the area.

Great location, easy on and off I-70. Room was spacious (we had two beds, a sofa and a desk) and clean - one of the first times I stayed in a hotel and didn't wind up with a nagging cough due to the HVAC system! Breakfast was also surprisingly filling, loved the breakfast burritos. Great staff who helped me with a problem as well. Would stay here again. Recommended.

We have spent 38 nights in hotels in the last 20 months, and Comfort Suites Hagerstown was the worst. Somehow, we ended up in a room that was in an alcove with the ice machine and an empty snack machine, right next to the elevator. At check-in, they said I picked "Business King. I have been back on their website through every possible browser and can't find business king. If it weren't for the front desk associate Christine, I would have walked out. She was so kind and helpful. There were no other rooms to move to as there was a softball tournament that weekend. The room is at least 6 feet shorter than a regular room due to being in that alcove. The room was in very poor condition. Looked like a last resort room. The next morning, we saw the owners and housekeeping staff. Staff supervisors were speaking in another language and were being nasty to the housekeepers. We were only greater by 1 person asking if we were checking out that morning. Everyone else ignored us and all other guests. The breakfast looks NOTHING like the pictures. No protein other than tiny cartons of yogurt. We had cinnamon waffles that were good, and the coffee was good. The rest was all carbs. I would never recommend this hotel, and it is all because the owners must not think it is important to keep their hotel up to normal standards.

Although we took a round about way to get to the hotel it is on a main street leading into Hagerstown. The hotel room was clean as was the hotel overall. Very friendly staff who know the area if you have questions. We were on the ground (really the basement) as we had a dog but easy in and out to our vehicle. There is plenty of parking. Within walking distance of different restaurants and shops. The only negatives were the shower was kind of hard to figure out, the guest laundry wasn't in operation and neither was the pool.

Staff extremelly friendly. We could visit all the best spots in town walking. There are plenty of cafes and restaurants around. Rooms were very comfortable and clean, bathroom a bit small but very functional. Perfect for a weekend trip.

Stayed here one night on our way back from Tennessee. Room was spotless, breakfast offered many choices, and the front desk personnel were wonderful. If we are ever back in this area again, we will be sure to stay at this hotel.

On our trip through the Appalachians, of four different Comfort Inns, this was the worst one. Cleanliness/bed sheets smelly and "old" bathroom needs renovation, A/C unit loud. Breakfast was the worst of those hotels.

Just wanted to give a shot out to Lucy on night audit. She was an amazing hostess. She took great care of us as soon as we arrived and throughout the night. Great advice and service. Very funny and professional all in one. Made our stay one of the best experiences woth hotel travel. The room and hotel overall was very clean and well maintained. Enjoyed the decor. As an employee of another comfort suites I’m very critical of my stays but I have nothing negative to say here. If I had to make any suggestions.. some options for nutrition needs at breakfast. But please don’t take that as a negative. Thanks for the great time. Will recommend to anyone and will stay there again on our multiple trips to Ohio in future.