Comfort Suites

Other than the pool being closed, the empty snack machine and out-of-order ice machine on the 2nd floor and the slow-draining sink, it was fine. Rather than the usual egg choices, there was a plastic-wrapped microwaveable egg sandwich. Staff were good and our room was clean.

We booked last minute via Bring Fido because we have 2 Retrievers. We received a very clean comfortable room close to an exit with a quiet, grassy area to walk the dogs. Unlike some pet-friendly hotels, this place was immaculate, no smells! Amazing beds, linens, pillows, towels! Will book again when in the area.

Great location, easy on and off I-70. Room was spacious (we had two beds, a sofa and a desk) and clean - one of the first times I stayed in a hotel and didn't wind up with a nagging cough due to the HVAC system! Breakfast was also surprisingly filling, loved the breakfast burritos. Great staff who helped me with a problem as well. Would stay here again. Recommended.

We have spent 38 nights in hotels in the last 20 months, and Comfort Suites Hagerstown was the worst. Somehow, we ended up in a room that was in an alcove with the ice machine and an empty snack machine, right next to the elevator. At check-in, they said I picked "Business King. I have been back on their website through every possible browser and can't find business king. If it weren't for the front desk associate Christine, I would have walked out. She was so kind and helpful. There were no other rooms to move to as there was a softball tournament that weekend. The room is at least 6 feet shorter than a regular room due to being in that alcove. The room was in very poor condition. Looked like a last resort room. The next morning, we saw the owners and housekeeping staff. Staff supervisors were speaking in another language and were being nasty to the housekeepers. We were only greater by 1 person asking if we were checking out that morning. Everyone else ignored us and all other guests. The breakfast looks NOTHING like the pictures. No protein other than tiny cartons of yogurt. We had cinnamon waffles that were good, and the coffee was good. The rest was all carbs. I would never recommend this hotel, and it is all because the owners must not think it is important to keep their hotel up to normal standards.

Staff extremelly friendly. We could visit all the best spots in town walking. There are plenty of cafes and restaurants around. Rooms were very comfortable and clean, bathroom a bit small but very functional. Perfect for a weekend trip.

Stayed here one night on our way back from Tennessee. Room was spotless, breakfast offered many choices, and the front desk personnel were wonderful. If we are ever back in this area again, we will be sure to stay at this hotel.