Haikou Henghaikou Bay Renaissance Seaview Hotel Apartment

Location: right on the promenade by the beach with restaurants and convenient stores nearby. Service: the staff were very friendly and patient with the language barrier. Amenities: I liked the balcony with a dining table. The room was very spacious with nice decor. I appreciated how they gave me washing up liquid and laundry detergent. Other places I stayed at in Hainan didn't and I had to buy my own. I liked the amount of storage space. However, I don't like disposable towels. It's very uncomfortable. Some of the cooking equipment they provided was very old and worn out. It should be updated. There also wasn't any hot water in the kitchen or bathroom sinks, making it difficult to wash my hands or dirty dishes properly Cleanliness: severely lacking. The cleaning staff don't do a thorough job. The bathroom floor was wet when I checked in and the bathroom stank of urine. The shelves in the fridge were also really dirty. It also looked like the cleaner forgot to clean the toilet. And for some reason they filled the holes in the shower wall with toilet paper. Overral: Because they don't provided hot water for dish and hand washing and don't clean their rooms properly before check-in, I cannot recommend others to stay here cause it's a health violation. Next time I go to Haikou I will find a cleaner place to stay with hot water throughout the property. It's a shame because it's a really nice property in a great location. Great but wasted potential.

We enjoyed our stay. Friendly service. We are grateful. 👍🏻♥️

오션뷰라 좋았고 청결하고 중국분들은 너무 친절해서 즐거운 여행되었습니다. 다음에 다시 온다면 또 여기 숙소로 예약하고싶네요.