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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Aguilera
Deluxe Sea-view Double Room
Bodde på dec. 2024
Annat
2 recension
4.5/5
Utmärkt
Publicerades 4 jan. 2025
There are very nice hot-springs baths with different temperature and different types of aroma (roses, herbal, natural) and a bath with peeling-fishes.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇海口星海灣鉑爾曼酒店並對我們的各項服務和設施給與好評。我們很高興看到您獲得了愉快的入住體驗。3個獨立温泉池愜意放鬆,小魚池趣味十足,欣賞江海交匯的美景,盡享輕鬆愜意,我們期待着您的再次光臨。祝您生活愉快!
Gästanvändare
Octonauts Family Hollywood Double Bed Room
Bodde på aug. 2024
Familj
3 recension
3.5/5
Publicerades 4 okt. 2024
Nice breakfast, room was ok although we didn't have a river view. Restaurant staff very good especially Steven Lu and another girl who's name I didn't get. Lovely pool and hot springs. Check in girl wasn't the friendliest/most welcoming when we arrived. All in all a nice hotel
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. Thank you for sharing your experience which will help us to do better in the future. We will continue to conduct training to enhance the service quality. Hope you will come back again in the near future. Wish you a happy day:)
Liv22
Superior-dubbelrum
Bodde på juli 2024
Ensamresenärer
9 recension
4.7/5
Otroligt
Publicerades 26 sep. 2024
Great location, hotel is nice and fancy. Grand lobby as you enter. The only downside of the outdoor pool is that you can’t use it when there’s a chance of thunderstorm and considering the Haikou weather, this is quite frequent. You are also forced to wear a swimming cap in the pool, which some do not prefer.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. Affected by the typhoon, heavy rainfall may occur during Spetember or October. To ensure water quality, we suggest to waer proper swimming suit and cap and thank your for your understanding. Hope we can welcome you again in the near future. Wish you a nice weekend.
Chee Wee
Deluxe Sea-view Double Room
Bodde på dec. 2024
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 24 jan. 2025
There is a mall beside the hotel, but there is nothing much there! Check in and out is very efficient. The room decor and furniture are old. The sound proofing is not very good. Can hear footsteps, dragging of furniture and sound middle of the night. Breakfast is good with plenty of choices. The service staff is polite and one the supervisor/manager can remember where we were sitting previously and know what coffee we wanted. Chatted with her and know that she was from Hunan province. The hotel can consider not to have the mini bar inside the room, instead, to have vending machines i.e. drink, snack and food at the hotel lobby. The gym is good but not 24-hour. Overall, we had a good stay in the hotel. Keep up the excellent work.
Översätt
Svar från boendet: 尊敬的賓客,您好,歡迎您和家人選擇海口星海灣鉑爾曼酒店度過美好假期,酒店交通便利,獨享江海交匯的自然風光,各項餐飲、康樂配套設施齊全,毗鄰的星海灣廣場有金逸影城、霸王茶姬等時尚輕食茶飲、老北京火鍋、地道川湘菜、韓式燒烤等特色美食,豐富您的休閑度假體驗。感謝您對早餐等服務的好評,健身房是24小時營業,僅需刷房卡即可出入,我們力求為每位賓客帶來更為細心周到的服務。期待在不久的將來能給到您煥然一新的入住體驗! 祝您生活愉快!
Gästanvändare
Superiorrum (2 sängar)
Bodde på nov. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 1 jan. 2025
Amazing service and very comfortable rooms. But what really impressed me is the pool area and the view.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are committed to ensuring that your stay is not only comfortable but also memorable. It is our great pleasure that you had a pleasant stay. We are looking forward to welcome you again in the near future. Have a nice day!
Vincent Chan - Wealth Creation SG
Superior Family Connecting Room
Bodde på maj 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 13 juni 2024
Great Location and clean room, did not get to use their hot spring or FOC stuff because we are all busy travelling out. Nice spread of buffet breakfast, my kids went to play a while at their children playroom, and we bought a pushy sloth for my kid.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We highly appriciate your comments and thank you for sharing your living experience. Hope you will come back again in the near future. Wish you a happy day:)
Gästanvändare
Deluxe River-view Queen Room
Bodde på dec. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 4 jan. 2025
It was an amazing stay! We loved the hot springs and the room had a lovely view!
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are committed to ensuring that your stay is not only comfortable but also memorable. It is our great pleasure that you had a pleasant stay. We are looking forward to welcome you again in the near future. Have a nice day!
YStar
Superior-dubbelrum
Bodde på sep. 2024
Affärsresenärer
18 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
First room given was smelly so I got upgraded to the club floor. Good clean room and good breakfast. Pleasant stay.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority.We look forward to the opportunity of hosting you again in the near future.Have a nice day.
Bosomprah
Executive Sea-view Queen Room
Bodde på sep. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 9 okt. 2024
"The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.DAISY XiE AND JOAN…were very helpful
Översätt
Svar från boendet: Dear guest,it's our pleasure to welcome you to stay with us at Pullman Haikou. Thank you for sharing your experience and we are thrilled that you had a wonderful stay here. We are looking forward to welcome you again in the near future. Wish you a nice weekend:)
Sod-Od Batzorig
Superior-dubbelrum
Bodde på dec. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 9 jan. 2024
This hotel is very very super hotel in haikou, i visited 5 hotels. Pullman is the best of them. Breakfast is tasty and has so many options and inside is comfortable. The pool was very clean and i tried 4 types of hot springs. Overall i specially suggest this lovely hotel to you.
Översätt
Svar från boendet: Dear guest, thank you so much for your comments and we are so glad that you have a wonderful stay here with us. We are looking forward to your next stay in the near future. Happy new year and best wishes.
Mnqobi
Deluxe River-view Queen Room
Bodde på juni 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 2 sep. 2024
Amazing hotel, star of the show is the hot springs. amazing room service and clean room
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are thrilled that you have a wonderful stay and highly appriciate your comments. Hope you will come back again in the near future. Wish you a happy day.
AndrewSG
Superior Family Connecting Room
Bodde på maj 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 15 juni 2024
My family is delighted to have chosen Pullman Hotel in Haikou. The hotel is located strategically close to most of the attractions. The breakfast spread is good with varieties and dinner served mostly seafood.
Special shout out to Manager on duty, Joofee Xin for good attention to details and she has been constantly offer her assistance when I needed help.
I will stay in Pullman again if I come to Haikou next time.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are thrilled that you have a wonderful stay and highly appriciate your comments. Hope you will come back again in the near future. Wish you a happy day:)
Gästanvändare
Deluxe Sea-view Double Room
Bodde på feb. 2024
Affärsresenärer
7 recension
1.0/5
Publicerades 11 mars 2024
Staff member John Chen is the most rude staff member I have ever encountered in any hotel worldwide. Does not do his job properly poor attitude and attempts to instigate a fight with customers. The female duty manager surname Wang on the afternoon of Sunday 10th of April is also very unprofessional and is seen laughing instead of trying to resolve the matter.
Översätt
Svar från boendet: Dear guest, we are terribly sorry for what you've been through during your stay with us last week. We attach great importance to guest's experience all along. We‘ve conducted a thorough investigation and our security staff failed to welcome you properly. Please accept our most sincere appology. Thank you for your valuable feedback, and we will conduct more trainings that we are able to continuously improve our service standard. We are looking forward to welcome you again in the near future. Wish you a nice day.
KeAnObB
Deluxe Sea-view Double Room
Bodde på juli 2024
Ensamresenärer
31 recension
5.0/5
Enastående
Publicerades 25 aug. 2024
Room are big and nice, staffs are friendly too.
Översätt
Svar från boendet: Dear guest, welcome to stay with us at Pullman Haikou. We are thrilled that you have a wonderful stay and highly appriciate your comments. Hope you will come back again in the near future. Wish you a happy day:)
David Herman
Hollywood Double Room
Bodde på jan. 2024
Familj
6 recension
4.7/5
Otroligt
Publicerades 11 feb. 2024
After having a flight delay the hotel was kind enough to give our family a late check out.
Joanne at the front desk waa very helpful in getting my local telephone number activated for all the phone payments needed. Marvin helped our family find the western restaurants that made our short stay great.
Pool area is excellent for toddlers to teens with a slide amd climber for the littles and basketball / volleyball nets for older kids.
Highly recommend as a post island rest spot as its near to the Meilou Airport.
David and 刘沁
Översätt
Svar från boendet: Dear guest, it is our great honor to welcome you to stay with us at Pullman Haikou. Thank you for sharing your experience and we are so glad that you have a wonderful stay here. Looking forward to welcome you again in the near future. Happy Chinese New Year!