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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.5
Renlighet4.5
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Negativa recensioner(4)
Carlos
Intimate Double Bed Room With Private Bathroom
Bodde på aug. 2024
Annat
6 recension
1.0/5
Publicerades 30 aug. 2024
Unwilling to help to change even if there was a delay caused by transport from Xuwen. Booking here is a total waste of money, there are many other guesthouses available in the same residential area
Översätt
Svar från boendet: I'm very sorry for the change of your itinerary.The rules of returning and changing are completely set by the network platform. As a merchant, I have no right to interfere with the rules of the platform. Moreover, the cancellation was made in the afternoon of your check-in, and our house was reserved for you all day. This is really not our problem, so please understand.
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Gästanvändare
Independent Studio With Shared Bathroom
Bodde på aug. 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 7 aug. 2024
The place is 600m from haikou station which is convenient to stay there. Also the receptionist and people was nice with me.
Översätt
Svar från boendet: Thank you very much for choosing Pig House B&B among many hotels. My shop assistant and I are deeply honored by your arrival.Your friendliness and sincerity also deeply touched us. I wish you a happy life in Changsha, China. You are also welcome to come to beautiful Hainan next time.
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Dario Marchiori
Intimate Double Bed Room With Private Bathroom
Bodde på maj 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 5 maj 2024
Close to the train statio, although there are no clear directions to the resort. Quiet area, the room is basic with some amenities that would require fixing. The landlord is very kind and friendly (and can speak English too).
Översätt
Svar från boendet: Thank you, my Italian friend who traveled across the ocean to China. Thank you for choosing Pig House B&B. Your sincerity and kindness also touched my husband and me. We will also improve and upgrade the B&B. I hope we can provide you with more comfortable services next time. I sincerely wish you a happy trip to China.
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Kum Fook Liew
Bekvämt 2-sängsrum
Bodde på mars 2024
Annat
1 recension
4.2/5
Mycket bra
Publicerades 4 mars 2024
Overall the place is good. Good service and reception. Convenient with amenities within walking distance. Would recommend to travellers on a budget.
Översätt
Svar från boendet: Thank you very much for your favorable comments. It is also a great honor to serve you and your cycling friends. Welcome to Pig House B&B next time.
Gästanvändare
Independent Studio With Shared Bathroom
Bodde på juli 2023
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 22 juli 2023
I spent a two days and one night here and if you want to feel like living in the real local neighborhood this place offers you that kind of experience. I really love to stay here. The owner are really friendly and maybe because im the only foreign who stays there, the family owners just want to make me feel comfortable.
I just lost my wallet, they really concerned about me and help me to called the police. I really thankful because they were comforting me since i was solo there and you know experienced bad thing like that really stressful. Even in the end of the day my wallet wasn’t found, i really appreciate all the help they have done.
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Översätt
Svar från boendet: First of all, I'd like to thank you for visiting Hainan, China, where you can trust and choose pig house residents. Secondly, we regret that you lost your ID wallet on the bus along the way. Your cheerfulness and enthusiasm also infected us. I hope you can continue to be so true, good and beautiful. I hope we can meet again in Hainan or in your country next time.
Svar från boendet: 尊敬的客官朋友您好,首先非常抱歉讓您在我的民宿體驗感欠佳,還勞煩您寫了一篇小作文,您辛苦受累了。其次,我想要告訴您和路過這條評論的所有朋友的是,我們的的確確是在小區裏面的家庭旅館民宿,由於小區基礎設施和條件配套有限,我們竭盡所能把房間衞生設施做到小區裏面民宿的最好,關於您説的您對馬桶沖水不滿意,我就很傷心了,這畢竟是我們自己的房子,我們不可能像酒店那樣給您做到靜音馬桶,況且我們也就是百來塊錢的民宿,住我們家的也大多數是為了第二天趕火車或者過海方便,咱如果是度假享受,誰也不會選擇火車站附近的旅店,您説是不?另外您説您對我們的門不滿意,説聲音大,這一點,我們真聽勸,昨天已經整改好了,現在沒聲音了,歡迎您下次來監督,讓我們變得更好。第三,關於您説的床墊問題,海南不比內地,會更加濕熱潮濕一些,所以我們的床墊是一個防潮的棕櫚墊➕一個防潮的軟墊,那種厚的海綿墊子或者席夢思在海南真的不適合,因為用一段時間,就會潮濕長黴,我們為了大家的身體健康。最後再説一下,您所謂的我們和40塊錢的沒啥區別的言論,這個就更是傷人了,請問您自己在這個年代體驗過40塊錢的民宿嗎?還能夠給您提供之前30-40平米全明空間,帶獨立衞浴和電視冷熱空調?不知不覺,我也給您回覆了這麼長的一篇小作文,真誠的希望大家善待每一個認真努力做民宿的人。因為他們真的特別用心服務每一個顧客,不信,您來了就知道了。最後㊗️一切安好
Svar från boendet: 親愛的朋友,非常抱歉我們未能讓您滿意。我也不知道是什麼導致您發這麼大的火,您消消氣,動怒對身體不好。近期海口開消博會,客人比較多,招呼不周,是我們的疏忽。您預訂的親密大床房獨立衞浴,我們上的房源也確實是1.5米床,房間確實比較小,但我們開店一以來一直老老實實兢兢業業服務每一位顧客,從未存在任何欺騙行為,房間也都是實景照片拍攝,您當時如果對房間不滿意,完全可以通過平台取消訂單,或者跟我們協商給您換房的。對於任何以為顧客,如他提出要求,我們也會盡量去滿足,除非客人爆滿我們無能為力之外。您花132元覺得住我們家民宿委屈了,海口物價和房價確實比不了內地,更何況還是在現在海南旅遊旺季開全球精品消費者博覽會的時候。。。我不求你能完全理解我的話,但也請您凡事稍安勿躁,有任何問題找我協商或者找平台,我們都會給您一個合理滿意的解決辦法的。最後祝您生活愉快。另外看到此條評論以及改客官追評的朋友們客官看待。感謝大家。