The Crown Hotel

Do not stay here! Rude obnoxious staff! Making comments behind our backs from check in to breakfast in the morning! Yes we heard everything! However there was 1 polite gentleman, kudos to him he is obviously fit for hospitality! The rooms were spacious and clean but would not return because of the unprofessional staff.

We booked this because it was convenient and the price was reasonable but I wouldn’t bother going back. We had a family room: it was just about OK for three but would be a squeeze for four. The main bed was a bit small; the sofa bed was very uncomfortable as the mattress was very thin. Water pressure in the bathroom was weak so showering was a struggle. But the room was warm and clean. The food available at breakfast was quite good though the choice was limited. Coffee was poor.

The room was in poor condition holes in the wall,water pressure was low so showering was difficult,the room was over the main entrance and where all the users of the pub congregated to smoke and make noise.Breakfast was average and not value for money and was not priced as advertised on booking web site one of our party requested no eggs due to allergy but when the breakfast arrived it had eggs on and the waitress was rude and felt there was an attitude and we had to justify why we was allergic to eggs standard practice is that question would be asked when ordering any food also we ordered brown brown toast and was given white bread we would rate the crown hotel stay as a poor experience and some staff seemed to have an attitude problem I would not rate this as a good experience and the price of £104.00 is extortionate for the privilege of my stay

My family booked this hotel, taking 5 rooms as we were attending a wedding locally. Although the rooms were ok, and the breakfast was good, when we returned from the wedding about 12.30 we had been locked out. A previous guest had put the latch down and we could not use the lobby key as directed. By sheer luck friends of the owners walked by and rang the owners- who had gone out themselves to a local pub. We were left outside for 30 mins after this call while they finished their drinks. Not impressed!

We stayed at the crown a couple of years ago, I can honestly say thier standards, lovely staff, amazing food are the same two years on. We went back for our anniversary this year, the staff made our special meal amazing, I would and do recommend the crown hotel hailsham, Frazer and his excellent staff.

Decided to eat here , will not be coming back !!! the chef does not seem to be able to read the menu and sends out luke warm food. Fish pie advertised with creamy cheesy mash topping came with a pastry lid and no potato's. Cajun Chicken burger advertised with iceberg lettice tomato and coleslaw but came smothered in a very strong sauce which was not on the description. Waitress said as for pie one chef puts a pastry top the other mash ?? Surely food should come out as described some people have food allergies.