Pullman Hai Phong Grand Hotel foton

Svar från boendet: Dear Mr. Jason Yuen,Thank you very much for your kind review. I’m delighted to hear that you had a comfortable stay with us and that our breakfast selection exceeded your expectations. Your positive feedback is greatly appreciated, and it’s wonderful to know that you enjoyed the experience we strive to offer each guest.We truly value your patronage, and I hope we will have the pleasure of welcoming you back to Pullman Hai Phong Grand Hotel in the near future for another memorable stay.Warm regards,Trong PhanGuest Services ManagerPullman Hai Phong Grand Hotel

Svar från boendet: Dear Value Guest,Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Hai Phong Grand Hotel.We are glad to hear you appreciated our central location, the modern and clean facilities, the well-equipped Technogym fitness center, and the English proficiency and friendly attitude of our staff.However, we sincerely apologize for the discomfort caused by the new furniture smell and the air conditioning blowing directly towards your head. We understand how this could affect your rest and will review our systems to improve guest comfort. Regarding the late check-out request, we apologize if the communication did not meet your expectations. We strive to be as flexible as possible within our hotel policies and appreciate your understanding.Your feedback is very valuable as it helps us improve our services and guest experience. We hope you will consider giving us another chance to provide you with a more comfortable stay in the future.Warm regards,Trọng Phan (Mr.)Guest Services ManagerPullman Hai Phong Grand Hotel