fav HAKODATE foton

Room are spacious and clean, location are strategic, but service are really bad. I cant keep my luggage before my check in time, so i have to carry my heavy luggage with me for all day, and staffs here aren’t friendly at all, also they charge ¥5,000 for late check out even just for 5minutes. I stay in many hotel with higher and cheaper price but this place was really disappointing. All the things in this hotel are perfect, but i think they have to educate the staffs and other services.

Location is the king. Booked a room that can see the canal right off the window for a peaceful view. Otaru is a small town and most of the places are within walking distance. Stroll along the Otaru canal right in front of the hotel was great! Room itself was normal, and we have one advice for the hotel to just remove the aged cupboards in front of the beds since nobody really needs them to give more walking space and luggage space. Onsen on the top floor was decent though not of the best, offering a good view of the canal. Service at the hotel was normal. Those who have cars will need to pay 1200 yen for one day of parking (will need to inform hotel to reserve the parking space when you go out). Everybody, regardless you are going to onsen or not, needs to pay 150 yen onsen tax when you check in.

Though not a full service accommodation , the room and the beds are super comfortable.

Good location, spacious room size and clean hotel with free carpark. Well recommended.

Great location, JR STATION and hakodate morning market are within walking distance. Clean room with enough beds for the whole family. Friendly service with English communication no problem.

Very high end technology hotel,most auto n saving electric functions.very nice design for room. Free breakfast n yummy . Will come stay again next time.locations super good.

Hotel was new and clean. With well stocked mini kitchen and new amentities. Location was great too

We had 2 kids 2 adults and both kids and adults like the room a lot . It’s not a hotel with a lot of services but it’s totally fine for us ( Eg no room cleaning but basket with clean towels were delivered to the door next morning . Enough space for our luggages ( 1 big 1 medium 1 small ) Kids love the bunk bed ( altho have to remind them not to stand up when they wake up due to ceiling height) The beds on the bottom is actually big enough for 2 ppl I think, but I had it all for myself. There is a kitchen sink, fridge and even a microwave and simple utensils. 2 min away walking to morning seafood market, and there is also outdoor parking area right outside the hotel. Check in staff is nice and checkout was super fast too. We re glad we chose this hotel!

Hotel located at Hakodate morning market area! Great location, rooms are new and amenities provided too!