Hoshino Resorts KAI Sengokuhara recensioner

really great onsen hotel. very modern. food and service are great. very enjoyable and comfortable stay. it focuses on using art as form of relaxation.

Very relaxing place. Good for unwind. Good and huge room with private onsen. Only the public onsen facilities is a bit outdated.

Love love love my stay here. The service is just personal and the place provides much privacy and tranquility from the hustle and bustle if you come from the cities. When we arrived, the staff came over to our car to welcome us and help us with our bag. The check in was smooth and we were briefed on the breakfast and dinner timings and what we could do on-site. The room is huge and we were treated with great view every morning. The meals were great too. I can’t wait to return to this hotel, perhaps in the winter.

前台小姐姐服務特別周到，從進大門開始的招待都很好，提醒你幾點早餐時間，幾點是晚餐時間，晚餐和早餐都挺好吃的，房間乾淨，有私湯，渡假一流的酒店

環境很不錯，入門對初來的人提示不夠，早上去得太早以至於找不到入口，山路推行李箱很艱苦，建議打車去入住。

客室露天風呂がとても良かったです。 ホテルでのアクティビティがあったり色々なところにアートがあったり、旅館内だけでとても満喫することができました。 また機会があれば伺いたいです。

大雪很晚才到，訂的晚餐沒有了，任何吃的都沒有。服務員主打一個不會任何英語。不會再光顧。

無與倫比的，難忘的。晚餐標準似乎沒有以前高了。

酒店很好。現代日式房間。給舒服感覺。不會給客人舊時代温泉酒店。集團也是出名。給我一個正面感覺。下次都會再來。

非常棒，服務也好，東西也好吃。

A truly memorable short stay n Hakone. A great location for jumping on a bus on the Hakone loop… 15 / 20 mins (inc the walk from the hotel) and you are at the terminus for the Rope way and the Pirate boat trip across the lake. The accommodation (with just 16 rooms) just oozes quality and tranquility with every room having its own private balcony with hot bath to soak in. Beds, whilst traditional, are so comfy! Now… for the main event! The food…. OMG what a truly amazing experience… breakfast and dinner… and whilst super quality and beautifully (and privately) served in your own booth have a total quantity to blow even the biggest eaters! Wonderful service and to close… I’m not sure where a couple of the ridiculous reviews have come from but they are obviously either an error or are trying it on…. Try for yourself - you won’t be disappointed. Huge thank you to the staff for such a wonderful experience this week.

Beautiful room and facilities, the mealtimes are made very special by the attentive staff and the food is good. The meals are incredibly generous in size! We found staff to be friendly and most spoke a good level of conversational English which was really helpful. The room and onsen was spotless and the beds really comfortable. We found it easy to get around Hakone via the local bus and other modes of transport. The staff provided us with a timetable and directions to the correct stop If you have mobility issues the short walk to the bus stop is steep. My only criticism is that we were offered a taxi but then told there are no taxis and to get the bus to the station - fine by us but if we had a lot of luggage I think that would have been pretty stressful. Overall a great stay and I would definitely stay again!

Amazing room and hotel. Very close to the bus stop that allows for easy access to the Hakone free pass route (15 minutes away to the ropeway). Meals were delicious (and massive!) and the staff went out their way to make us comfortable. The hot bath on the terrace was very relaxing but you also get the access to the main onsen with it's three baths. Well worth the trip!

This is the worst hotel in Japan! The staff is terrible and don’t refund you . Rooms is dirty bugs flying everywhere nasty dinner options and are not able to refund. The room smells like urine and the bed looked like someone slept on it! I don’t like the stay here !!!! I want to get refunded and they couldn’t will dispute but trust me stay at the Hyatt don’t stay here