Hotel Indigo Hakone Gora, an IHG Hotel

Spacious and clean room, with welcoming service! We drove to Hotel Indigo Hakone Gora by ourselves arriving rather late in the evening, but still we were warmly greeted by their staff, who followed us to the car park and helped us take our luggages. Check in was smooth and we were in our room in no time! We asked the staff if there was any restaurant nearby and they printed out pages of different selections around the area! Since it was getting late, we didn't bother to go out for dinner, so we gave the hotel's restaurant a try, which quality took us by surprise! Dinner was pretty close to a fine dining experience, with good quality food and fair price - highly recommend. Breakfast was at the same restaurant and buffet style! Yum! The room was clean and spacious, however, the onsen was semi open and we were a bit worried people outside may see us. There won't be people walking right outside, but still fairly close to the gas station/ convenience store across the street - may have to put in consideration on which room type you'd choose.

Great hotel with outstanding service!! Shuttle service provided to Odawara train station. One slight negative feedback is that their local shuttle service ends at 6pm from Gora station which is quite early, many tourists have to share cab together from Gora.

Nice hotel, the room size is decent and clean. Staff are friendly and helpful too Location not at the main road but not difficult to find if drive. Overall have a pleasant stay.

Really nice hotel. Some rooms have a private onsen bath which make it really great. Location is about 1 km from Gora station, but the hotel will provide shuttle to/from Gora station.

Great hotel, Outstanding service, river view room recommended

Nice view from the room can see the river next to it and the onsen is so good; clean and tidy