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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.2
Service9.2
Renlighet9.4
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Alla recensioner(411)
Positiva recensioner(390)
Recensioner med foton/video(148)
Avslappnande spafaciliteter(106)
Utsökt frukost(65)
Fin utsikt(43)
Stora rum(27)
Snygg design(20)
Erbjuder upphämtning/avlämning(19)
Utsökt buffé(14)
Utmärkt för barn(9)
Negativa recensioner(21)
JapanEnjoyer
Superior rum med utomhusbadkar
Bodde på mars 2025
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 21 apr. 2025
An excellent kaiseki and outstanding service—one of the best experiences of my life.
The onsen offers a stunning view of the mountains, and there's also a water amusement park nearby with free admission for guests.
In the morning, I was greeted with a delicious breakfast featuring a wide variety of delicacies. Recommended.
Översätt
6/8
Hui
Superior rum med utomhusbadkar
Bodde på jan. 2025
Par
5 recension
8.5/10
Mycket bra
Publicerades 15 feb. 2025
Long time haven’t been to Hakone, It was a good anniversary trip for us! Overall very good service and Shabushabu is great! Specially thank for their reservation team, very polite and respond is very fast and helpful!
Översätt
Saltypeanut
Superior rum med utomhusbadkar
Bodde på jan. 2025
Par
2 recension
10.0/10
Enastående
Publicerades 6 feb. 2025
Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!
Översätt
Shee Eng Wee
Superior rum med utomhusbadkar
Bodde på feb. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 13 mars 2025
Really enjoyed our stay at Ten-yu.
Nice view, nice people, worth the price.
Översätt
思思賢 Chill My Babe
Superior rum med utomhusbadkar
Bodde på nov. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 2 jan. 2025
Ten-yu at Hakone Kowakien is a luxurious escape nestled in nature. The private onsen in every room, featuring Shigaraki-yaki bathtubs, is pure bliss. The infinity onsen on the 6th floor offers breathtaking views, especially at sunset. We loved the teppanyaki dinner at the historic Guest House, a true culinary experience. The serene valley garden is perfect for a relaxing stroll. The staff was attentive and the overall atmosphere was incredibly tranquil. Highly recommend for a rejuvenating getaway! Don't miss the delicious sashimi and crab for breakfast!
Översätt
6/15
Gästanvändare
Superior rum med utomhusbadkar
Bodde på dec. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 10 jan. 2025
I highly recommend Hakone Kowakien Ten-Yu for anyone looking to immerse themselves in Japan’s hot spring culture. The hotel’s beautifully designed open-air onsen baths provide a tranquil retreat, and the nearby Yunessun hot spring theme park adds a fun and unique twist to the experience. Combined with the exquisite kaiseki cuisine and stunning natural surroundings, this hotel offers an unforgettable stay in Hakone.
Översätt
Kyoka2302
Superior rum med utomhusbadkar
Bodde på nov. 2024
Par
13 recension
10.0/10
Enastående
Publicerades 26 dec. 2024
One of the nicest hotel I've been to so far! The buffet breakfast selections are crazy, crabs for breakfast? Count me in! From my room, there's a crazy view of the Hakone valleys especially during sunsets.
The staff are very nice people who provided the best for my stay. I was celebrating my anniversary with my partner and they offered a free pass to the bar & lounge.
Would definitely come again the next time.
Översätt
Emma&coffee
Superior rum med utomhusbadkar
Bodde på nov. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 18 mars 2025
Great hotel with wonderful facilities, also got free ice cream! Recommended!
Översätt
Kai Yee
Bodde på okt. 2024
Par
3 recension
10.0/10
Enastående
Publicerades 27 nov. 2024
One of the best hotel I’ve stayed throughout my Japan trip. Service was excellent. The room and the bathtub was good and really comfortable.
My partner and I felt the dinner and the breakfast was really good. High quality ingredients and lots of variety.
I would recommend going to the open air public onsen to check out the view (when it is not foggy).
Översätt
Nicole BBBB
Superior rum med utomhusbadkar
Bodde på sep. 2024
Familj
6 recension
10.0/10
Enastående
Publicerades 8 nov. 2024
This is probably one of the best and relaxed trip we ever had. Welcome service is fabulous and friendly.Ten-Yu had an amazing Onsen we enjoyed everyday several times which it switches everyday from 5th floor and 6floor daily. At night we had hot spring with an open outdoor hot spring with star and Mountain View.
Översätt
JoshKelly Flores
Superior rum med utomhusbadkar
Bodde på mars 2025
Par
2 recension
10.0/10
Enastående
Publicerades 8 apr. 2025
Amazing first time experience at a ryokan, will definitely be going back if I’m in Hakone again in the future.
Översätt
Gästanvändare
Superior rum med utomhusbadkar
Bodde på feb. 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 6 mars 2025
Very good!
Översätt
Gästanvändare
Maisonette-rum med utomhusbad
Bodde på feb. 2025
Familj
1 recension
7.5/10
Publicerades 6 apr. 2025
Overall it’s a good onsen resort !
Room is a traditional one , room is clean
The buffet is good especially the breakfast
Översätt
Gästanvändare
Superior rum med utomhusbadkar
Bodde på nov. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 1 jan. 2025
Apart from the high quality dinner and room facilities, there are complimentary and wonderful music concerts performed by saxophonist, pianoist and other musicians before/after dinner in the library lounge, which added a lot of value for the stay
Översätt
Gästanvändare
Superior rum med utomhusbadkar
Bodde på nov. 2024
Familj
20 recension
10.0/10
Enastående
Publicerades 4 mars 2025
Beautiful onsen facilities …
Good amenities…………
We booked tepan yaki dinnerplan..
highly recommended