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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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Gästanvändare
Tvåbäddsrum med sjöutsikt rökfritt
Bodde på mars 2025
Par
12 recension
3.0/5
Publicerades 6 mars 2025
Go if you want privacy with onsens, with a view of sorts, though not exactly breathtaking. It is an old building, dated room design, old bathtub, even the coffee cup looks old. Asked for a room with lake view, but got one with a tree branches view. But the staff were very attentive and helpful.
Översätt
6/7
"Mocha"
Tvåbäddsrum med sjöutsikt rökfritt
Bodde på jan. 2025
Familj
11 recension
4.7/5
Otroligt
Publicerades 23 jan. 2025
The location of the hotel is beautiful with lake ashi front. Certain room had a Mt fuji view. The only setback the location is far front convenient store but they have onsen in the hotel.
Översätt
Svar från boendet: Dear Mocha
Thank you very much for choosing The Prince Hakone Lake Ashinoko.
And thank you for taking the time to leave a review of your recent stay.
Fuji and Mt. Komagatake from the hotel's grounds, and you can enjoy a view that changes from season to season.
The changing scenery that can be seen depending on the season and weather is one of the charms of Hakone.
We hope you will stay at The Prince Hakone Ashinoko again on your next trip to Hakone.
We look forward to welcoming you again in the future.
The Prince Hakone Lake Ashinoko
Reservation:Tonooka
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Timothy
rökfritt rum(queen size-säng)
Bodde på feb. 2024
Ensamresenärer
21 recension
4.2/5
Mycket bra
Publicerades 6 feb. 2024
If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.
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Översätt
6/9
Anonym användare
Skogsutsikt tvåbäddsrum rökfritt
Bodde på apr. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 14 apr. 2024
Great place. Friendly staff and fancy!!
Översätt
Svar från boendet: Thank you very much for choosing The Prince Hakone Ashinoko from among many hotels.
And thank you for taking the time to leave a review of your recent stay.
We are very pleased to receive your compliments. Most of all, I would like to express my sincere appreciation for your kind words regarding the hospitality of our staff. We will continue to make every effort to ensure that our guests have a pleasant stay.
We will keep improving our services to satisfy our customers' expectations.
We look forward to welcoming you again in the future.
The Prince Hakone Ashinoko
Reservation KOU
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Shiba
Superior Tvåbäddsrum Annexbyggnad Rökfritt
Bodde på dec. 2023
Familj
16 recension
4.0/5
Mycket bra
Publicerades 18 dec. 2023
A great place to relax and a stop to travel for Mount Fuji Five Lakes. As we travel by rent vehicle, it is another isolating place from urban to feel the beauty of nature. The outdoor hot spring is the best corner of the hotel. Meanwhile, the Japanese breakfast is definitely one of the best in our 6 days trip.
Översätt
Svar från boendet: Thank you very much for using our hotel. Also, thank you very much for your valuable feedback. We are very happy that you were satisfied with our hotel as a base for sightseeing around Fuji Five Lakes and a perfect place to spend a relaxing time.We will strive to improve our services so that our customers can have a pleasant time.We look forward to seeing you again.
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Authee
Tvåbäddsrum med sjöutsikt rökfritt
Bodde på juni 2024
Familj
6 recension
4.7/5
Otroligt
Publicerades 14 juni 2024
It’s a very nice hotel, peace of mind. Very polite & passionate staff. Nearby Lake Ashi, great scenery if lucky you can see Mt Fuji.
Översätt
Svar från boendet: Thank you very much for choosing The Prince Hakone Ashinoko from among many hotels.
And thank you for taking the time to leave a review of your recent stay.
We are very pleased to receive your compliments. Most of all, I would like to express my sincere appreciation for your kind words regarding our staff's service. We will continue to make every effort to ensure that our guests have a pleasant stay with us.
We look forward to welcoming you again in the future.
The Prince Hakone Ashinoko
Reservation KOU
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Gästanvändare
rökfritt rum(queen size-säng)
Bodde på jan. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 10 feb. 2024
Prince Hakone was amazing, it had a great view right outside the hotel.
Översätt
EthanWEI
Skogsutsikt tvåbäddsrum rökfritt
Bodde på dec. 2023
Par
91 recension
5.0/5
Enastående
Publicerades 5 jan. 2024
The soundproofing effect of this hotel is very good and the room was very quiet, which allowed me to have a good rest. The service attitude of the hotel staff was very good, warm and thoughtful, and made me feel very welcome. The location of the hotel is also very good, with convenient transportation and many attractions and restaurants nearby. All in all, I like this hotel very much and highly recommend it!
Översätt
Varun Gupta
Superior Tvåbäddsrum Annexbyggnad Rökfritt
Bodde på okt. 2023
Familj
10 recension
4.0/5
Mycket bra
Publicerades 1 nov. 2023
Beautiful location near the lake. Perfect view of Mount Fuji on a clear day. Onsen experience was great. Very close by distance to ropeway/pirate ship activities.
Översätt
Gästanvändare
Tvåbäddsrum med sjöutsikt rökfritt
Bodde på jan. 2024
Par
6 recension
4.5/5
Utmärkt
Publicerades 13 jan. 2024
Excellent location. Decorated style is a bit old but well maintained.
Översätt
traveladdict
rökfritt rum(queen size-säng)
Bodde på juni 2023
Par
18 recension
5.0/5
Enastående
Publicerades 25 juni 2023
Fantastic stay, very nice hotel, friendly staff and great service. Good breakfast selection
Översätt
Svar från boendet: Dear traveladdict,Thank you very much for choosing to stay at The Prince Hakone Lake Ashinoko. We appreciate your valuable feedback despite your busy schedule, and we would like to express our sincere gratitude once again.We are delighted to hear that you had a pleasant stay and enjoyed your time with us. We will continue to strive for excellence in service to ensure that we remain a special place in your cherished memories.We sincerely appreciate your continued patronage, and we look forward to welcoming you back in the future. Please take care of yourself during these times.With warmest regards,Mami Furuki The Prince Hakone Lake Ashinoko
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Gästanvändare
Bodde på nov. 2022
Familj
1 recension
4.5/5
Utmärkt
Publicerades 10 nov. 2022
The front clerk when we check-in was kind and also the staff that carried our luggages. The hot spring was the best. But when we check-out the front clerk was rude to us.
Översätt
Yin Ha
Bodde på nov. 2022
Par
11 recension
3.7/5
Publicerades 10 nov. 2022
The hotel is old, and facilities are dodgy. The electric recharge does not work. What is worst is the faiilure of atr conditioning. We had to open the glass door to the balcony the whole night.
Översätt
ChanJoyce
Tvåbäddsrum med sjöutsikt rökfritt
Bodde på nov. 2022
Familj
3 recension
5.0/5
Enastående
Publicerades 6 nov. 2022
Service was top notch. Location is good for families as it is near a small aquarium, zoo and ropeway.