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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter3.8
Service3.6
Renlighet3.8
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Negativa recensioner(3)
Gästanvändare
Standardhus
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
5/5 Stars - Heartfelt Service and Convenient Location!
We recently stayed at this hotel, and our experience was truly exceptional! The employees' service was heartfelt, sincere, and went the extra mile. Their super-friendly and welcoming nature made us feel right at home.
The breakfast was simple yet delicious, with a good variety of options to start our day. The hotel's proximity to the ski resort was a major plus, making it easy to hit the slopes.
While the hotel itself is a bit old, it's clear that the staff takes pride in keeping it clean and well-maintained. Our room was cozy, albeit a bit small, but it had everything we needed for a comfortable stay.
There’s something really unique about this hotel - the name itself and the structure and building in white - the true magic happened when we stepped outside - the day and night views of the hotel are simply breathtaking! It's like stepping into Wonderland, with the surrounding mini Forest and landscape transforming into a winter wonderland. The twinkling lights of the hotel and surrounding area at night are nothing short of enchanting.
Overall, we were thoroughly impressed with this hotel, and we would highly recommend it to anyone looking for a convenient and welcoming place to stay near the ski resort. The staff's exceptional service truly made our stay special!
Highlights in summary:-
- Heartfelt and sincere service from employees
- Convenient location near the ski resort
- Simple yet delicious breakfast
- Clean and well-maintained hotel
- Cozy rooms (though a bit small)
Översätt
Svar från boendet: Thank you for taking the time to leave such a warm review! We are delighted to know that you were satisfied with the hotel’s location, service, and atmosphere. Your kind words are our greatest encouragement and motivate us to continue providing sincere and thoughtful service to every guest.We look forward to serving you again in the future and adding more wonderful memories to your journey!
Gästanvändare
Standardhus
Bodde på nov. 2024
Familj
2 recension
3.2/5
Publicerades 30 dec. 2024
산장 같은 느낌입니다. 폭설이 와서 호텔에서 픽업해 주셨습니다. 친절하고 조식도 나와서 편하게 지내다 갑니다. 그러나 약간 내부는 어둡고 화장실도 좁고 침대도 폭신한 편은 아니었지만, 위치가 너무 좋아서 스키타고 보드 타기 너무 좋은 위치였습니다.
Översätt
Svar från boendet: Thank you for sharing your detailed experience with us. We will continue to work on improving our facilities and hope to provide you with an even better stay in the future. We look forward to welcoming you back!
Svar från boendet: 您好,當天接您的車因在接您的途中發生了狀況,我們第一時間通過郵件通知您,並表示會派另一輛車去接您,這需要一些時間。在此期間,我們建議您先叫計程車,以免讓您等待太久,車費由我們付款。但您堅持要查看我們的車子位置,並且在電話中不願意接受我們先為您尋找計程車的安排。我們理解您的心情,並且持續努力為您尋找計程車的同時,也確保我們派出的車輛正在趕往您的位置。對此給您帶來的等待,我們深感抱歉。為了彌補我們的失誤,我們也在您的住宿期間提供免費接送服務,但很遺憾仍讓您感到不快,我們對此深表歉意。關於雪具租借事宜,我們當天已聯繫雪具店,並請他們派人前來收取。當日確實有工作人員前來。至於為何仍向您收取延遲費用,我們會再次致電雪具店核實情況,並儘快反饋給您。
Hellokitty
Bekvämt familjerum
Bodde på nov. 2024
Familj
28 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
房間挺乾淨,就是小了點,但前台服務員很客氣,早餐是家庭室的一人一份,還挺好吃的
Översätt
Svar från boendet: 感謝您的反饋!對於改善空間和服務,我們將繼續努力。期待下次再為您服務!