Seewirt Zauner - contactless check in

We just stayed at Seewirt Zauner on Friday night and it was amazing! Check-in and check-out is contact-less so super quick and easy. The room was clean, new and big! The bathroom looked brand new. The location was perfect right in town and the view from our balcony was out of this world! We had two doors leading out to a balcony that overlooked the church and Marktplatz with a table and chairs to enjoy the view. We were treated to snow during our evening and it was magical. Would def recommend!

Highly recommended! The staff is very friendly. Breakfast is delicious and plentiful. Rooms are clean and spacious. We also had dinner at the restaurant which was very enjoyable. Room was ready at noon time. Great place to stay in Hallstatt.

This was a game of two halves! Day one; A warm welcome, a cosy room, a lovely balcony with a view over the market square. A clean and well proportioned room. The wonderful Ukrainian lady serving at dinner and then breakfast was so friendly and accommodating and she went out of her way to produce a wonderful breakfast. ‘Where do want us to sit?’ ‘Wherever you like, wherever suits you.’ I asked for some boiling water for our own chai teabags ( first opportunity we had to actually have our favourite type of tea on our holiday) this was delivered in a flask with a cheery smile. There was bacon, eggs, lovely bread as well as a continental spread. The evening meal was excellent and the manager in the restaurant gave us free welcome drinks and he could not have been more friendly or caring about our comfort and enjoyment. The chef is superb, top quality. It was just magical. Hallstatt is magical, a truly exceptional place and especially in early season with sunshine and no crowds. The second day? So different. It dawns on you that there is simply nothing extra in your room at all, actually there is just one sachet of shampoo and a bar of soap! No bottled water, no kettle, no access to refreshments in room or anywhere else in the hotel. The towels are tiny, there is just one each. Down to breakfast and sadly, no Ukrainian lady. We headed to the same comfy seats as the day before. ‘Please sit here, it is better for me.’ We were told quite brusquely by the Austrian lady on breakfast duty. I lifted the lid of the heated food warmer to find that it was empty. ‘It’s no hot food today, I did cake.’ We were told. There was a plate of sliced up pieces of cake on offer instead. I asked for a flask of hot water, as per the day before, and she told me she knew what we wanted, she’d been told about us. She brought a pot of pre-made black tea telling me ‘I know what you want, this tea is better than yours!’ It’s the little things isn’t it? The person who goes the extra mile versus the person who imagines they’ll never see you in their hotel again. Day one good, day two, not so good. Top tip. Pack a travel kettle or at least make sure you have a bottle of water/OJ on you. It might be worth stating that, for the price you’re paying you expect a full service breakfast too.