Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel recensioner

Novotel Ha Long Bay Hotel

160 Ha Long Road, Bai Chay Ward Ha, Ha Long, Quang Ninh Province, VietnamVisa hotellinformation
Novotel Ha Long Bay Hotel
Novotel Ha Long Bay HotelNovotel Ha Long Bay HotelNovotel Ha Long Bay Hotel
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Gästrecensioner

7.9/10
Bra
46 recension
Verifierade recensioner
Läge och interiör8.4
Bekvämligheter7.1
Service7.9
Renlighet8.0
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Alla recensioner(46)
Positiva recensioner(40)
Recensioner med foton/video(14)
Utmärkt vistelse!(7)
Utmärkta rum(6)
Stora rum(5)
Genomsnittlig ljudisolering(5)
Vänlig personal(5)
Utmärkt läge(4)
Negativa recensioner(6)
ivantz
Rum Standard med 2 enkelsängar
Bodde på feb. 2025
Res med vänner
14 recension
10.0/10
Enastående
Publicerades 23 mars 2025
Location at city centre with small night bazaar just opposite the hotel. Hotel room very comfy and stayed for a night after ha long bay cruise. There are food nearby within walking distance - a dong restaurant
Översätt
6/8
Worldisabeautifulplace
Standardrum i kingsize
Bodde på feb. 2025
Ensamresenärer
29 recension
10.0/10
Enastående
Publicerades 19 mars 2025
Beautiful hotel interior, stunning views, service is great and speak English. Rave parties at the beach affect hotels in this location. No regulations to keep sound down after 11am. Could not fall asleep until 1am, when the sound finally stopped. Would love to stay again, but city should sort this noise factor out.
Översätt
Henry Zaw
Executive utsikt över bukten med king size säng
Bodde på nov. 2024
Familj
3 recension
7.5/10
Publicerades 2 jan. 2025
This hotel boasts a convenient location and spacious rooms, although the bathrooms could be cleaner. The toilets lack hand sprayers or bidets, requiring the use of toilet paper. The air conditioning in the rooms is somewhat outdated and not very effective at cooling. The breakfast buffet offers a wide variety of dishes, most of which are satisfactory; however, I would prefer fewer dishes with a higher quality, similar to the breakfast at the Fansipan View Hotel. Overall, I would rate this hotel as three stars. The staff are helpful and accommodating. Please be aware that a nearby beach club plays loud music until 11:00 AM, which may disturb light sleepers.
Översätt
Svar från boendet: Dear Henry Zaw,Thank you for taking the time to tell us about your experience at the Novotel Ha Long Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Ha Long Bay Management
Anonym användare
Standardrum i kingsize
Bodde på dec. 2024
Par
79 recension
5.0/10
Publicerades 13 jan. 2025
Running down, need improvement. Big hotel with big car park.
Översätt
Svar från boendet: Dear value guest,Thank you for taking the time to tell us about your experience at the Novotel Ha Long Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Ha Long Bay Management
drmahita
Standardrum i kingsize
Bodde på nov. 2023
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 8 jan. 2024
I stayed at this hotel because I am familiar with Novotel in Jakarta, Indonesia. I got a 10% discount by using Trip Coins. I really enjoy es my stay at Novotel Ha Long Bay. 1. The room is extremely spacious. I would say that 3 people moving around would be no problem at all. The bed is also large. 2. The amenities are superb, I got all I need and some of those are eco-friendly items. 3. Not only the bedroom, the bathroom is spacious too. Wow! 4. The staffs are humble and understanding. At first I requested a late checkout until 12.30, yet I changed it to 13.00 because I just got back from my friend’s wedding. Furthermore, they always helping me order Main Linh taxi. 5. Squeaky clean!!! I love clean property!!! Unfortunately, there is no bidet. Indonesians use bidet daily. There is no option a of Halal food, yet it is okay, that is just common in Vietnam. Overall, my experience was impressive to the point I even take photos for the purpose of reviewing how good this hotel was.
Översätt
6/7
Svar från boendet: Dear Dr. Mahita,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you enjoyed your stay with us. Our team works diligently to ensure every guest has a memorable and comfortable visit. Your kind words are truly appreciated, and we look forward to welcoming you back on your next trip,Best regards,Novotel Ha Long Bay
gaazing
Superior Utsikt över Viken med 1 King Size Säng
Bodde på jan. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 7 feb. 2025
The service and environment are excellent
Översätt
Svar från boendet: Dear Mr. Gaazing,We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Ha Long Bay management team,
Anonym användare
Rum Standard med 2 enkelsängar
Bodde på feb. 2025
Res med vänner
3 recension
8.0/10
Mycket bra
Publicerades 6 apr. 2025
Was good. Reasonable location.
Översätt
Alan Warburton
Rum Standard med 2 enkelsängar
Bodde på jan. 2024
Par
3 recension
9.5/10
Otroligt
Publicerades 4 mars 2024
Stayed here for 3 nights,nice spacious clean rooms. Bathroom products where good quality and smelled really nice. Don't recommended sea facing rooms due to noise and light from a large night club on the beach. Close to a few places to eat and walking distance to the wharf where to boat trios go from and more restaurants.
Översätt
Svar från boendet: Dear Alan Warburton,Thank you for taking the time to share with us about your experience during stay at Novotel Ha Long Bay. Your feedback is invaluable to us and we are committed to addressing the issues you encountered about the noise from night club on the beach. If you have any further feedback, please feel free to contact us directly. Thank you and best regards,Novotel Ha Long Bay
Gästanvändare
Standardrum i kingsize
Bodde på jan. 2024
Par
19 recension
8.0/10
Mycket bra
Publicerades 12 feb. 2024
We went off season - February and it seemed like we were the only ones in the hotel. The staff were few and young so service was ok but considering so few people we had to hunt down staff for food and drinks.
Översätt
Svar från boendet: Dear value guest,We sincerely apologize for the less than satisfactory experience you had during your stay at our hotel. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered. We appreciate your honesty and hope you will consider giving us another opportunity to provide you with a better experience in the future. If you have any further feedback, please feel free to contact us directly. Thank you for your understanding.Best regards,Novotel Ha Long Bay
MAYANK
Standardrum i kingsize
Bodde på mars 2024
Par
3 recension
8.0/10
Mycket bra
Publicerades 20 apr. 2024
Good experience near to the market and beach area
Översätt
Svar från boendet: Dear Mayank,We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Ha Long Bay management
Gästanvändare
Standardrum i kingsize
Bodde på juli 2023
Familj
3 recension
9.5/10
Otroligt
Publicerades 15 aug. 2023
Very good breakfast and the rooms were spacious. Good value for money
Översätt
Svar från boendet: Dear value guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you enjoyed your stay with us. Our team works diligently to ensure every guest has a memorable and comfortable visit. Your kind words are truly appreciated, and we look forward to welcoming you back on your next trip. Best regards,Thu Bui - Front Office Manager
Ramzzy
Standardrum i kingsize
Bodde på mars 2024
Affärsresenärer
8 recension
8.5/10
Mycket bra
Publicerades 23 apr. 2024
Overall are good
Översätt
Svar från boendet: Dear Ramesh Kunar,We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Ha Long Bay management
Gästanvändare
Superior-rum i kingsize
Bodde på aug. 2023
Familj
5 recension
8.5/10
Mycket bra
Publicerades 3 sep. 2023
A cool experience. Recommended.
Översätt
Svar från boendet: Dear value guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you enjoyed your stay with us. Our team works diligently to ensure every guest has a memorable and comfortable visit. Your kind words are truly appreciated, and we look forward to welcoming you back on your next trip. Best regards, Thu Bui - Front Office Manager
Gästanvändare
Rum Standard med 2 enkelsängar
Bodde på mars 2025
Familj
22 recension
5.0/10
Publicerades 21 apr. 2025
모든게 위치빼고는 별로 입니다 식사 시설 수영장 모두 개선필요합니다
Översätt
Gästanvändare
Superior Bay view med 2 Enkelsängar
Bodde på dec. 2024
Familj
9 recension
10.0/10
Enastående
Publicerades 30 jan. 2025
酒店人員的服務非常周到,景色十分優美,交通便利,由於是新年,很多地方餐廳都沒有開門,但酒店的餐廳沒有關門,餐廳的食物烹飪的選擇很多也很美味
Översätt
Svar från boendet: Dear value guest,We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Ha Long Bay management team,