Muong Thanh Luxury Ha Long Centre Hotel

Muong Thanh Luxury Ha Long Centre Hotel recensioner

Muong Thanh Luxury Ha Long Centre Hotel

Zone 2 Halong Road, Ha Long, Quang Ninh Province, VietnamVisa hotellinformation
Muong Thanh Luxury Ha Long Centre Hotel
Muong Thanh Luxury Ha Long Centre HotelMuong Thanh Luxury Ha Long Centre HotelMuong Thanh Luxury Ha Long Centre Hotel
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Gästrecensioner

4.4/5
Mycket bra
50 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.3
Renlighet4.6
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Alla recensioner(50)
Positiva recensioner(35)
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Vänlig personal(10)
Utmärkta rum(7)
Utmärkt vistelse!(6)
Utmärkta bekvämligheter(6)
Utsökt frukost(5)
Utmärkt läge(5)
Fin havsutsikt(4)
Negativa recensioner(2)
Anonym användare
Tvåbäddsrum Deluxe med havsutsikt
Bodde på juli 2024
Res med vänner
2 recension
1.2/5
Publicerades 10 aug. 2024
Despite positioning itself as a 5 star hotel, it lacks in all the worst way possible. 1. Rooms are not clean at all. Hair and dust remain. 2. Soundproofing is bad - every night you could hear the disco from the beach till 2am. Doesnt help if you're a light sleeper. 3. Aircon doesn't work - 25 is too hot and stuffy while 24 is too cold. 4. Check in and check out took 1 hour. The receptionist refused to provide an invoice despite having paid at hotel. 5. The breakfast buffet was lukewarm. Food basically repeats. 6. Gym is non-functional at all. 7. Spa/massage is a scam - even attempted to offer dirty massage when no one asked for it. Refused refund. All in all, avoid this place at all cost.
Översätt
Svar från boendet: Dear Valued Guest, We understand your disappointment with the recent bad experience, we are fully responsible and have taken measures to adjust the service at the hotel, we are very sorry for the poor service. As expected, once again we apologize for the inconvenience and look forward to your acceptance of our apology, we look forward to having the opportunity to improve your experience next time. next stay at the hotel. Sincere apologies and thanks Thanks and best regards, Do Dieu Linh General Manager
Gästanvändare
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på okt. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
Last minute booking. Hotel and staff were great. We had an ocean view room, some noise from what seemed to be a karaoke bar nearby but we still slept well
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Shigva
Premier-svit
Bodde på sep. 2024
Par
7 recension
4.2/5
Mycket bra
Publicerades 16 okt. 2024
Nice hotel with big swimming pool. The service was friendly but lacked communication.
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
TaraMS
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på maj 2024
Ensamresenärer
4 recension
4.7/5
Otroligt
Publicerades 29 juni 2024
Great hotel, central location, staff are very friendly and helpful, excellent customer service. Gym equipment needs updating, treadmills not working, cable machine broke, and you have to pay extra for the steam room & sauna, not much, but it is in the spa and part of a package.
Översätt
Svar från boendet: Dear Mrs/Mr, Warmly welcome from Muong Thanh Luxury Ha Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote not only all our staff to be more professional but also improve food quality in a more diverse way. We hope to see you soon. Thanks and best regards, Do Dieu Linh, General Manager.
Byron N.
Rum Deluxe med stadsutsikt(dubbelsäng)
Bodde på nov. 2023
Ensamresenärer
23 recension
5.0/5
Enastående
Publicerades 16 dec. 2023
Excellent facility with a helpful dedicated staff. Breakfast buffet was multi-national and a chef was on hand for omelets, etc.
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Wing Kai
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på juni 2024
Par
13 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
Good hotel with good service, delicious breakfast, nice swimming pool and gym room
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Phuong
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på apr. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 18 juni 2024
Very nice with great view from hotels. Definitely recommend.
Översätt
Svar från boendet: Dear Mrs/Mr Phuong, Warmly welcome from Muong Thanh Luxury Ha Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote not only all our staff to be more professional but also improve food quality in a more diverse way. We hope to see you soon. Thanks and best regards, Do Dieu Linh, General Manager.
nguyen
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på nov. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 23 dec. 2023
Lovely
Översätt
Svar från boendet: Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Anonym användare
Tvåbäddsrum Deluxe med havsutsikt
Bodde på juli 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 22 aug. 2024
Hạ Long mùa này thật đẹp. Du lịch Hạ Long trải nghiệm đc rất nhiều điều thú vị. Khách sạn này cũng rất mới và tiện nghi phòng sạch sẽ view ngắm trọn vịnh Hạ Long.Nhân viên ở đây rất trẻ và nhiệt tình. Bạn Hà và Phương cực dễ thương và thân thiện❤️❤️
Översätt
Svar från boendet: Xin chào Anh/ Chị, Lời chào trân trọng từ khách sạn Mường Thanh Luxury Hạ Long Centre! Chúng tôi vô cùng biết ơn những phản hồi về kì nghỉ vừa qua của quý khách tại khách sạn Mường Thanh Luxury Hạ Long Centre. Những đánh giá của quý khách là điều mà chúng tôi mong muốn nhận được để ngày càng nâng cao chất lượng dịch vụ và mang lại sự hài lòng cho quý khách hàng. Hy vọng sẽ được đón tiếp quý khách trong thời gian sắp tới. Trân trọng,Đỗ Diệu Linh ,Giám đốc khách sạn
JAEYOUNG
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på sep. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 16 jan. 2025
시설은 가격대비 훌륭했고, 무엇보다 고층에서 바라보는 전면 하롱베이 오션뷰와 썬월드가 한눈에 조망되는 전경이 정말 인상적이었어요. 다른게 아쉬운 부분이 있더라도 보상이 될 정도였어요. 호텔앞에도 식당가가 즐비하여 좋았습니다.
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Johnny601
Tvåbäddsrum Deluxe med havsutsikt
Bodde på feb. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 10 mars 2024
第一次到下龍灣旅遊，無意間選擇了這家酒店入住，竟然有意外的驚喜，酒店地理位置非常好，門口就是纜車園區入口，另外一邊就是一排商店及各式餐廳，距離夜市也不是很遠，酒店格局及裝修氣派，房間很大床鋪軟硬適當睡的非常舒適，酒店入住含早餐品類眾多，當天遇見大堂經理Thu值班，非常熱情是個有温度好客的人，服務意識極強主動熱情，當我們遇到麻煩時義無反顧的一一幫我們解決了所有的問題，真的非常感激她，真的是一個非常好的體驗，下次有機會來下龍灣，會再預訂這家酒店，希望到時候還能巧遇Thu,謝謝了我們後會有期
Översätt
Svar från boendet: Dear Johnny601,Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.I wish you the best.Best regards,Do Dieu LinhGeneral Manager
entsy001
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på dec. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
시설도 직원의 친절도 좋았습니다. 다음에 기회가 된다면 다시 이용할까 합니다. 시 뷔유도 좋았습니다.
Översätt
Svar från boendet: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Gästanvändare
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på juni 2024
Familj
1 recension
2.7/5
Publicerades 26 juli 2024
環境跟國內200的水平，服務不行，下單就不退錢，強制加錢不提高服務質量，不讓小孩入住，我們説沒有吃飯先辦入住放行李再找一間酒店，對方衹知道加錢，並且不讓小孩去房間放行李！小1000的價格體驗非常差！再也不來了
Översätt
Svar från boendet: Dear Valued Guest, We understand your disappointment with the recent bad experience, we are fully responsible and have taken measures to adjust the service at the hotel, we are very sorry for the poor service. As expected, once again we apologize for the inconvenience and look forward to your acceptance of our apology, we look forward to having the opportunity to improve your experience next time. next stay at the hotel. Sincere apologies and thanks Thanks and best regards, Do Dieu Linh General Manager
Gästanvändare
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på juni 2024
Familj
3 recension
3.5/5
Publicerades 5 juli 2024
호텔은깨끗하고좋으나직원들친절도는보통이네요 수영장은분위기도좋고만족하고힐링이되었으나 택시가바가지를썼네요 시내나가는데6만동이면되는데10달러달라하고안한다하니 15만동달라는데알고보니바가지를썼네요 역시베트남 ᆢ가격알아보고잘다녀야할거같네요
Översätt
Svar från boendet: Dear Valued Guest, We understand your disappointment with the recent bad experience, we are fully responsible and have taken measures to adjust the service at the hotel, we are very sorry for the poor service. As expected, once again we apologize for the inconvenience and look forward to your acceptance of our apology, we look forward to having the opportunity to improve your experience next time. next stay at the hotel. Sincere apologies and thanks Thanks and best regards, Do Dieu Linh General Manager
WEric
Rum Deluxe med havsutsikt(queen size-säng)
Bodde på dec. 2023
Ensamresenärer
16 recension
5.0/5
Enastående
Publicerades 30 jan. 2024
第一次在下龍入住。 是下龍地區算是最新且高檔的飯店。 面海無敵海景、隔音效果也很好 房間雖然不大，但也是很足夠使用，夠寬敞了。 下次有機會再來。
Översätt
6/7
Svar från boendet: Dear Mr/Ms Wenyan,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager