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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.1
Service4.1
Renlighet4.2
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Alla recensioner(51)
Positiva recensioner(47)
Recensioner med foton/video(6)
Rent och städat(5)
Negativa recensioner(4)
George Latsios
Standarddubbelrum
Bodde på apr. 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 3. maj 2024
Very clean very organized. Very quiet despite being on a main road. The owner tries and succeeds to help.
Översätt
Gästanvändare
Standarddubbelrum
Bodde på nov. 2023
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 16. dec. 2023
Location, facilities and breakfast are perfect. The staff were especially excellent. They were very helpful in dealing with my problems. I can't remember such an amazing experience in Europe. I would stay there again next time.
Översätt
JoffCN
Enkelrum
Bodde på okt. 2023
Ensamresenärer
20 recension
4.2/5
Mycket bra
Publicerades 31. okt. 2023
Good stay in a good and clean hotel. The room was a bit small but the service was good and I would recommend to stay there.
Optisch ein echter Hingucker, jedoch sind die Zimmer mit Lüftungen statt Heizkörper ausgestattet und diese Lüftung Piepte die ganze Nacht obwohl sie ausgeschaltet war.Zudem hörte man in Zimmer 001 quasi jede darüberliegende Toilettenspülung gluckern.
Da kann ein Hotel noch so Klasse aussehen, wenn man aufgrund von Geräuschen kaum schläft, kommt man ungern wieder.
Wundervolles Hotel für super Preis
Lage:
Liegt in Eppendorf
Nähe zum UKE & Einkaufszentrum Nedderfeld
Wohngegend im unmittelbarer Nähe
Empfang:
Außerordentlich freundlich & hilfsbreit trotz Kundenandrang & viel Stress
24/7 Rezeption
Leider längere Wartezeit, da 1 Rezeptionist, welcher bereits mind. 1 Kunden am Bedienen ist
Hotline absolute Katastrophe! Stets kundenfeindlich. Entweder grießgrämig oder patzig & unwillig Lösungen zu finden
Zimmer:
Sehr ruhig trotz der Nähe zur Hauptstraße, jedoch nicht mucksmäuschenstill
Sauber, aber nicht klinisch rein
The niu hotels-App sehr nützlich, jedoch reagiert sie als Schlüssel oftmals nicht "schnell" genug wie die Zimmerkarte
Zimmerschlüssel funktioniert nicht jederzeit zuverlässig
Zimmerausstattung:
Gemütliches Bett
Gemütliche und zahlreiche Kissen
Geräumiges Badzimmer mit abschließbarer Tür
Klimaanlage
Großer Fernseher inkl. Radio und eigene Musik abspielbar über Bluetooth-Boxen
Getränkegutschein, sofern keine Zimmerreinigung gemacht wird
Blickdichte, lichtdurchlässige Vorhänge&Verdunklungsvorhänge
Fenster können geöffnet werden
Kein Ganzkörper-Spiegel
Keine Gepäckablage
Im Bettbereich relativ beengter Weg
Keine Kosmetiktücher vorhanden
Wenig Steckdosen: 1x am Spiegel
2x im Bad
2x Bettseite + Usb-Anschluss
Sehr starke Klimaanlage/ Lüftung
Frühstück:
45 Min. Slots ab 6:30-10:15 Uhr oder Sa/So bis 11 Uhr
Sehr vielfältige Auswahl
Handschuh-Pflicht
Kalt-& Warmspeisen
Vielfältige Getränkeauswahl
Nicht stark beengte Sitzplätze
Info wünschenswert über :
Gäste ABC in der App
Baustellen in der Nähe
Översätt
6/8
ARJ51
Standarddubbelrum
Bodde på mar. 2023
Ensamresenärer
6 recension
3.5/5
Publicerades 14. mar. 2023
Alles ok. Gutes Preis-Leistungs Verhältnis.
Översätt
Gästanvändare
Standarddubbelrum
Bodde på nov. 2023
Familj
12 recension
5.0/5
Enastående
Publicerades 12. feb. 2024
非常滿意 以後還會預訂
Översätt
Gästanvändare
Bodde på maj 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 2. maj 2024
Clean rooms, slightly small bed. The blanket was a bit too short for me. Breakfast was fine. I will use this brand again in the future. Only 15 min by taxi to/from the airport. Front denk staff was friendly and helpful.
Översätt
Gästanvändare
Bodde på okt. 2023
Annat
4.0/5
Mycket bra
Publicerades 10. okt. 2023
Hotel is very fresh and modern with a nice industrial design throughout the hotel. Staff were friendly and had no issues with my very basic german/people speaking english. However, the lobby was often a ghost town with no staff in either the bar, restaurant or reception - and no way to ring a bell for attention which meant I was often standing around for 5-10 minutes until someone appeared. The beds were comfortable although wasn't a major fan of the set up... as a couple travelling we had booked a queen room, it was two single beds pushed together with each having a single duvet. The mattresses also were not covered with a queen sized mattress cover, so the mattresses were constantly slipping apart with a gap between them. The storage unit for clothes only had a few hangers available and a few narrow shelves, so for 2 people being there for 3 nights the space was tight and messy and no where really practical to store things like socks. Shower okay, but slightly frustratingly could not adjust the height of the shower at all, which as a tall person caused me to have to duck around the shower when I should have been able to adjust it higher. I liked that if we chose to not have our room cleaned they gave us drinks vouchers to use at the bar (available on soft drinks, hot drinks or small beer). On final day, was happy to hold our luggage until the late evening when we headed to the airport. Practicality wise, I didn't pay too much attention when booking the journey that was needed into the city. The easiest route on public transport (taxis/ubers are pretty expensive) was to catch the 22 bus (less than a minute from the city) and then swap to the U-bahn at Kellinghusenstraße. Which takes about 20-25 minutes to get into the centre of the city. Buses are regular at peak times, but it's not as central as I would have liked. Have no plans to revisit hamburg as feel like we covered what we hoped to see - but would consider staying here again in future.
Översätt
Gästanvändare
Bodde på sep. 2023
Affärsresenärer
1.0/5
Publicerades 20. sep. 2023
No confirmation of reservation until I insisted twice per email the day before travelling. Reception was a disgrace No English! No welcome, not a word of explanation about anything. Waited for 35 minutes (by the time I received my key it was midnight) as only guest to be checked in. Asked if there was any problem. They guy kept looking on my reservation form and his computer, didn't know how that worked clearly. He gave no explanation for the delay, no sorry for the inconvenience... BIG FAIL. When I asked if there was a minibar, he just didn't know what I was asking. Again I asked, is there water in the room... "Don't know sir". I went up and had to come back for buyig two bottles of water. Same guy from the reception worked in the bar. Had to uncork the bottle, but didn't until I phisically explained, there is no tool in the room to uncork this. Then he only uncorked one.... OMG!!!!!! The bed was so small, you couldn't turn around. Hotel room had no airconditioning or at least I couldn't find it, also no instructions on the room. Just a few hangers to put away your clothes, not fit for a multiple days stay. Walls are very thin, noise from both within as outside woke me up at 6am.
Översätt
Gästanvändare
Bodde på feb. 2023
Par
4.0/5
Mycket bra
Publicerades 27. feb. 2023
Great budget hotel! Lovely staff (24 hour). Great pizzas at night. Didn’t have the breakfast! Clean rooms but a mini fridge or bottle of water might have been nice! Would also be good to have conditioned as well as shampoo (who doesn’t use conditioner!)