Holiday Inn - the niu, Bricks Hamburg Eppendorf recensioner

Very clean very organized. Very quiet despite being on a main road. The owner tries and succeeds to help.

Location, facilities and breakfast are perfect. The staff were especially excellent. They were very helpful in dealing with my problems. I can't remember such an amazing experience in Europe. I would stay there again next time.

Good stay in a good and clean hotel. The room was a bit small but the service was good and I would recommend to stay there.

房間非常乾淨，工業風裝修，也便於打理，就是有些小，不適合長住，也沒有國內酒店的拖鞋和洗漱用品，餐巾紙和瓶裝水也沒有。早餐全部是西式，除了咖啡和烤麪包是熱的之外，全是冷的，如果不挑食，味道還不錯。服務態度都很好

環境不錯交通便利環境不錯交通便利環境不錯交通便利環境不錯交通便利環境不錯交通便利環境不錯交通便利環境不錯交通便利

Optisch ein echter Hingucker, jedoch sind die Zimmer mit Lüftungen statt Heizkörper ausgestattet und diese Lüftung Piepte die ganze Nacht obwohl sie ausgeschaltet war.Zudem hörte man in Zimmer 001 quasi jede darüberliegende Toilettenspülung gluckern. Da kann ein Hotel noch so Klasse aussehen, wenn man aufgrund von Geräuschen kaum schläft, kommt man ungern wieder.

性價比高，環境新，乾淨衞生，早餐也好，交通也方便，體驗感很好！下次會繼續入住。房間空間適中，非常喜歡。

位置不在市中心，但服務和設施不錯，但房價波動大，在攜程提前訂的價格比臨近訂的價格相差較遠

Wundervolles Hotel für super Preis Lage: Liegt in Eppendorf Nähe zum UKE & Einkaufszentrum Nedderfeld Wohngegend im unmittelbarer Nähe Empfang: Außerordentlich freundlich & hilfsbreit trotz Kundenandrang & viel Stress 24/7 Rezeption Leider längere Wartezeit, da 1 Rezeptionist, welcher bereits mind. 1 Kunden am Bedienen ist Hotline absolute Katastrophe! Stets kundenfeindlich. Entweder grießgrämig oder patzig & unwillig Lösungen zu finden Zimmer: Sehr ruhig trotz der Nähe zur Hauptstraße, jedoch nicht mucksmäuschenstill Sauber, aber nicht klinisch rein The niu hotels-App sehr nützlich, jedoch reagiert sie als Schlüssel oftmals nicht "schnell" genug wie die Zimmerkarte Zimmerschlüssel funktioniert nicht jederzeit zuverlässig Zimmerausstattung: Gemütliches Bett Gemütliche und zahlreiche Kissen Geräumiges Badzimmer mit abschließbarer Tür Klimaanlage Großer Fernseher inkl. Radio und eigene Musik abspielbar über Bluetooth-Boxen Getränkegutschein, sofern keine Zimmerreinigung gemacht wird Blickdichte, lichtdurchlässige Vorhänge&Verdunklungsvorhänge Fenster können geöffnet werden Kein Ganzkörper-Spiegel Keine Gepäckablage Im Bettbereich relativ beengter Weg Keine Kosmetiktücher vorhanden Wenig Steckdosen: 1x am Spiegel 2x im Bad 2x Bettseite + Usb-Anschluss Sehr starke Klimaanlage/ Lüftung Frühstück: 45 Min. Slots ab 6:30-10:15 Uhr oder Sa/So bis 11 Uhr Sehr vielfältige Auswahl Handschuh-Pflicht Kalt-& Warmspeisen Vielfältige Getränkeauswahl Nicht stark beengte Sitzplätze Info wünschenswert über : Gäste ABC in der App Baustellen in der Nähe

Alles ok. Gutes Preis-Leistungs Verhältnis.

非常滿意 以後還會預訂

Clean rooms, slightly small bed. The blanket was a bit too short for me. Breakfast was fine. I will use this brand again in the future. Only 15 min by taxi to/from the airport. Front denk staff was friendly and helpful.

Hotel is very fresh and modern with a nice industrial design throughout the hotel. Staff were friendly and had no issues with my very basic german/people speaking english. However, the lobby was often a ghost town with no staff in either the bar, restaurant or reception - and no way to ring a bell for attention which meant I was often standing around for 5-10 minutes until someone appeared. The beds were comfortable although wasn't a major fan of the set up... as a couple travelling we had booked a queen room, it was two single beds pushed together with each having a single duvet. The mattresses also were not covered with a queen sized mattress cover, so the mattresses were constantly slipping apart with a gap between them. The storage unit for clothes only had a few hangers available and a few narrow shelves, so for 2 people being there for 3 nights the space was tight and messy and no where really practical to store things like socks. Shower okay, but slightly frustratingly could not adjust the height of the shower at all, which as a tall person caused me to have to duck around the shower when I should have been able to adjust it higher. I liked that if we chose to not have our room cleaned they gave us drinks vouchers to use at the bar (available on soft drinks, hot drinks or small beer). On final day, was happy to hold our luggage until the late evening when we headed to the airport. Practicality wise, I didn't pay too much attention when booking the journey that was needed into the city. The easiest route on public transport (taxis/ubers are pretty expensive) was to catch the 22 bus (less than a minute from the city) and then swap to the U-bahn at Kellinghusenstraße. Which takes about 20-25 minutes to get into the centre of the city. Buses are regular at peak times, but it's not as central as I would have liked. Have no plans to revisit hamburg as feel like we covered what we hoped to see - but would consider staying here again in future.

No confirmation of reservation until I insisted twice per email the day before travelling. Reception was a disgrace No English! No welcome, not a word of explanation about anything. Waited for 35 minutes (by the time I received my key it was midnight) as only guest to be checked in. Asked if there was any problem. They guy kept looking on my reservation form and his computer, didn't know how that worked clearly. He gave no explanation for the delay, no sorry for the inconvenience... BIG FAIL. When I asked if there was a minibar, he just didn't know what I was asking. Again I asked, is there water in the room... "Don't know sir". I went up and had to come back for buyig two bottles of water. Same guy from the reception worked in the bar. Had to uncork the bottle, but didn't until I phisically explained, there is no tool in the room to uncork this. Then he only uncorked one.... OMG!!!!!! The bed was so small, you couldn't turn around. Hotel room had no airconditioning or at least I couldn't find it, also no instructions on the room. Just a few hangers to put away your clothes, not fit for a multiple days stay. Walls are very thin, noise from both within as outside woke me up at 6am.