Hamilton Brisbane Airport Hotel

Falsely advertised, we were given a room nothing like the Queen Delux shown in the room selection menu, which was a seriously disappointing outcome, checking in was ridiculous and wasted over an hr of my time, the room stunk of cigarettes, the curtains couldn't be closed, gaps under the door, we had a huge cockroach crawling on the wall above our bed, the skip rubbish bin near our door didn't help, the door security chain was broken, the bathroom sink is ridiculously high and impossible for a smaller person or child to use, the V8 truck parked outside our door with its engine idling for 15min before I lost it an demanded the owner shut it of, which just shouldn't happen, this room was like a room certain people might hire for hourly use, if you get my meaning. We were given no other options by management or Trip other than we could cancelled, which was completely unhelpful at 7pm at night following an international flight and in a city we are unfamiliar with. The hotel and the offsite management are a joke, Trip should have paid and arranged for transfers to an alternative, and we are very disappointed with the offer 2000 trip coin($31) compensation, our Taxi fare to the hotel was $35!. Overall give this place a miss.

**** THEY took our money BUTT wouldnt let us stay for the night we booked. We payed on the 1st April and they said we payed the 31st Mar. Thats not possible unless you're Godd ! What's going on, in the world today ????

There was no elevator so my friend had to carry her luggage by herself 300 bus which goes to CBD runs once an hour at night

Affordable motel

Accidentally booked the wrong night and didn’t get a refund. Only realised when I turned up the next day. Got no sympathy and a hotel was ignorant do not deal with them and never again

Spacious and clean room located close to Brisbane airport. 24 self check in is available. Clear communication before check in.