Hotel Riviera

Great hotel for families with children, amazing entertainment team. They are very friendly and so much fun. Keep everyone busy and make sure all guest are feeling good and have good time. Hotel without them wouldn't be the same. All staff is very helpful and nice. Loads of variety of food. Highly recommended to all.

This was my first time to Tunisia but i will definitely go back just unlikely i will go back to this hotel. Whilst there were many good parts eg staff were super friendly and accommodating Nabil in the shop went out of his way to find my asd son a cup with a straw (as i left his in the car by accident and it is the only cups he will drink from). He went and found one after work & brought it in for me, he also refused any money for it! Nina, Daizy, Fares & Rio showed my son nothing but kindness, running around with him, dancing, playing, teaching him dance moves i honestly couldnt fault any of them! Bar staff were super kind, happy to fill our own cups, happy to cater to whatever we asked (as long as they had the stock) down part is alcohol ran our quickly and is not as strong as the alcohol we are used to. Staff in the restaurant set us up the same table every day and “reserved” it so that my son was in a familiar seat where i could see him whilst getting his food, they also let him walk around the dining area with them and greeting him at every meal time with a huge smile, hi 5 or hug! Unfortunately the food is extremely repetitive and i personally dont think it caters for younger child, children with extra needs or children that will only eat simple food. Whilst the hotel was generally clean and tidy, it looked like it hadnt been upgraded in many many years, lots of thing were broken/falling apart and generally quite shabby. The games are opposite the main bar had most of the games turned off, the pool table was broken and the queues had no tips. Whilst i would go back to this hotel on a girly holiday or holiday with adult family, i personally wouldnt return with my child (which is a shame as again the staff were so so lovely)

we had cockroaches in our room had cockroaches in the cheese in the restaurant, had an ants nest in our toilet after being moved rooms, the managers talk to staff like crap, the food isn’t great gave us all upset stomachs for the whole week we was there, we ate out a lot due to the food making us all poorly, cats in the restaurant which is unhygienic and staff saying it was ok there allowed in, some of the workers are lovely but there treated bad, the cleaners were all lovely and couldn’t do enough for you, animation was ok but was pretty much the same every night mini disco ect, the manager of the life guards was very rude and again treated hes staff badly, hôtel beautiful to look at but i wouldn’t return here again!