Steigenberger Marhaba Thalasso Hammamet

It was in no way a conventional 5* hotel, it's a "tunisian 5* hotel", the stuff are 50/50, communicating with you only if you're either tunisian or giving them money, the room is big and empty, usually badly maintained, beds are very rigid and only single without even the possibility of transforming into a twin bed, the food is very basic with a minimal choice and slow serving creating lines of waiting people, outside the dining hours there is basically nothing to eat, the pools're not heated, with sand (bad cleaning), working from 10 to 18 "officially", unsupervised children everywhere, the booz is either too diluted or too concentrated, depend on your luck with the bar, there is no fresh juices or a variety of non alcoholic drinks, tea and coffee are undrinkable. The is no medical help, and they dont even help you with organising it (thank god we had a good insurance). The hotel imposes on you a ton of rules upon arrival, but none of theme are respected later on buy anyone. If you have to travel to Tunisia and want to fell kinda 5*, then maybe it's your choice, otherwise i dont recommend neither the country nor this hotel.

Nourriture excellente

Arrived 2.30pm on April 25th..Check in was smooth had a lovely welcome offered a drink and a seat while they checked us in..swiftly taken to our bungalow 857..which was a family room (so we must have been upgraded). Spacious and clean and comfortable. Had an issue with safe was not working..this was sorted eventually (took nearly 2 days). Food Found the food to be fresh and plentiful..never had a problem finding something to eat..plenty of choices to suit all tastes.. We went to the tunisian and the Italian restaurants..both were really good. Pool areas Sun beds plentiful and comfy..pools clean. Beach bar staff all hard working...big mention to Jamal . Beach Security staff on the beach kept a low profile..felt really safe..Be aware of sellers past the posts..a firm no and you will be left alone. Beach was very clean and well kept. Entertainment team All were brilliant especially Sam Big shout out to all the rest of the staff who all came a close second.They all work really hard to make your holiday special. Bar staff They all work hard replacing your drinks.. The alcohol is OK.. not top names ..the draft beer is nice..you can pay for top names spirits if you wish. All in all an amazing 10 days in Tunisia..Would recommend for couples and families.