Lanna Art Deer Resort Chiang Mai

We have booked for 2 nights package- double room with Balcony. Hotel offered one way air port pickup service and driver arrived one time and picked us up from international airport, we were very happy with the service. Hotel also offered fruits and minibar on the first day we checked in, with fresh fruits and snacks, my kid love it. In addition, we also had tea set - 2 dishes of hot snacks and two smoothies, which was great for us who just come here to resort and have some quiet family time. We also booked for massage for two people, 1 time massage was included in the package and we paid for 2nd person. we choose ‘Thai massage’ to get a little strength massage, if you are beginner or 1st time trying massage in Thailand I recommend you to choose ‘Oil Massage’ for more gentle touch. Rooms was quite big/comfortable and swimming pool was good enough for kid to play their afternoon. Breakfast was good as well, especially their stir fried Cabbage, complimentary coffee at breakfast is really just okay, but you can get a handmade coffee from the bar at extra cost. Overall, except for a little older building/facility (typical Lana style), it was a good stay.

Location is not too bad even though it is not perfect

The service is a bit indifferent. omg, don't stay there on Saturday, the music at the nearby restaurant is so loud, it's like a party in your room. We were after a flight and could not sleep till 12, the next day it was quiet though. But it already ruined our experience and my second day as I was exhausted after major lack of sleep. If you got neighbors next door you can also understand everything they are saying unless you don't speak the language. The soundproof just doesn't exist. Anyway, I can't call a place a resort if it doesn't provide basic quietness after 10 pm. Not sure who gave it high score. I guess they didn't stay on the weekends. The facilities, design, etc all is good though. People are also quiet at night. At least we were lucky with that. The pool is clean, but of course its cold in January, some people were swimming though. The breakfast is good as well. Got books and some simple toys for kids. Poor score on the service since they told me they got no idea where the music is coming from and when would it stop. At the same time when I called other hotels trying to relocate (couldn't in the end as it was impossible to get a cab at 11 pm in the area), even they knew the problem of this hotel with the restaurant nearby.