Tupa Hotel

Quite disappointed to stay there with food, breakfast and facility.

Странное заселение: вместо запланированного номера пытались заселить в номер с видом на проходной двор (помойку). Номера давно не ремонтировались, в ванной комнате никто и никогда не убирался, полотенца - серого цвета (при заселении просили пользоваться до конца срока). Завтрак - очень скромный. В последний день даже кофе не сварили, указали на наличие растворимого. Откуда у этого отеля три звезды??? Шульгина Елена PS Фотографировать отель не хотелось, на Пасхе много удивительных мест для съемки.

類似國內的二星級酒店吧，睡一覺問題不大，早餐是真不咋地。

Visited Rapa Nui with my family (2 adults, 2 kids) for our 15th wedding anniversary. An otherwise excellent Polynesian bucket list experience was greatly diminished due to this hotel. The room was dirty, shabby and the provided towels had stains. When we entered initially, there was a strong musty smell as if the room hadnt been opened in weeks! The room did not have airconditioning which we did not know beforehand but thats more the travel agent's fault for not letting us know, than the hotel's. Moldy bathrooms with cobwebs - uggh! The room provides a standing fan which was extremely dusty and old. The bathroom sink was clogged / drained extremely slowly. The room wardrobe door hinges came off. When we requested a change of towels on the next day since we had flown from atacama to santiago to easter island, staff was adamant they wouldnt change towels before 3 days and instead berated me for leaving the used towels on the floor - thats something which is the norm in most places but with the arrogant staff here, it is 'my way' or the highway. the reception staff claimed the towel policy is on their list of dos and donts and pointed to a paper at their reception desk - but this was never communicated to us when we arrived. They claim the towel policy is for environmental sustainability but thats a suspect claim given their widespread use of single use plastics. They have a decent breakfast though and I did not notice bugs/cockroaches in the room so thats a plus. however, the facilities do not merit $220+/night. Attached are a few pics though I could have taken several more - I had just mentally checked out. you are forewarned - you will be getting B grade motel facilities at 3-star hotel pricing.

The hotel offers free shuttle from the airport and also does tours around the island. The reception was very friendly and helpful. My room had a small patio with seating to watch the shore. The rooms are basic with good beds, linens, and bathrooms. It was clean. I had a good nights sleep there. The location is blocks away from some fine restaurants and the central area. There is a shopping center a block away for travel essentials. A basic breakfast is served in the mornings. A small store is also available in the hotel. Area around is pretty safe. Just be careful of the dogs in the street. They look friendly, but you never know.

I stayed at the hotel for five days. The staff was friendly but several things about this place were not good. (1) There was construction every day while I was there. It was very hard to do anything with the sound of wood cutting happening daily. (2) On the last night, I came home and the lock on my door would not work. I was locked out of my room for over 30 minutes and no one was there to help. They have no overnight front desk. It’s a little unsafe. In addition, from this experience the lock must have broke and my room was unlocked for the remainder of my trip. When I complained about it, I was told by the business owner that I was “entitled”. I did not know wanting access/help getting into my room was being “entitled”. Maybe stay here but pay with a credit card so when you are called “entitled” you can hold them accountable.