Hangzhou Platinum Hanjue Hotel recensioner

Beautiful yet affordable hotel in Hangzhou. The rooms are very spacious and lots of shops around.

Hotel decor and ambience is luxurious and grand. Room is clean and comfortable. Everything in the room gives a luxurious feel but most items in the room are chargeable. Shower gel and shampoo were only quarter-filled in the dispenser in the shower cubicle. Conditioner is not provided. The beautiful luxury bathtub does not have any bath wash provided. The bath salts is chargeable. Soap is also not provided. The hotel also do not provide children’s slippers and toothbrush. Breakfast was average and choices were limited. Service provided were average. There is no warmth in the service provided. Staff were not very friendly and helpful.

Very nice hotel

It was an amazing experience staying in this hotel. Although this was my first time booking hotel in china, turned out it was more than what i expected to be. Booked one room range in floor 1-7 (ps. Be careful don’t choose the basement one if you like to have a great view). Definitely will come back! 10/10 谢谢！

The room was luxuriously appointed. But what about the 20 yuan "deposit fee"? In China, it is standard practice to pay a deposit when you arrive, normally 500 yuan. The hotel gives this back to you when you leave, minus anything you might have taken from the mini-bar etc. I used to pay this in cash back in the pre-e-money days... It was always repaid in full. Now of course cash is a rarity in China's big cities. At the HZ Platinum Hanjue, I paid a 500 yuan deposit using my WeChat account. When I checked out, they said the money would be credited back to my WeChat account in the afternoon. It was, but not 500, just 480. There is no charge when you transfer money between wechat accounts so I was surprised by this commission. This is a luxurious-looking hotel but it has a cold heart. Try to find something smaller and friendlier with more of a human touch.

Best hotel in this area . Every time i come to Hangzhou i choose . New and so clean

The hotel is good and nice environment. Also quite and nice location.

nice 。

第二次選擇這個酒店，第一次住床上有小蟲子，我們也是看中這裏房間環境挺不錯的性價比還行，所以這次上海回來還是選擇了這裏，房間比較大氣，停車也還方便，樓下餐廳很多吃個也不貴，第一次不曉得有餐廳跑了外面一圈找東西吃，小插曲是這次讓我們交停車費一元一個小時，我説上次我們也沒要交停車費，入住酒店不是都提供停車，後面前台帥哥才讓我們進小程序，不過住的還是挺滿意的，特別房間裏面有浴缸這個超級好，疲憊泡個澡太爽了，不過一次性浴缸套要收費有點高15元一個

住了一天後，跟客户經理續住了房間，但沒有對接好，前台就是找不到預訂，逼着我的客户又付款了一遍房費！！！也太不專業了吧！客户已通知前台如果他們堅持一定要這樣就會有差評，前台非常肯定的説沒問題！我想請問一下這是酒店無所謂，訂單太多了嗎？！再也不來了。 前台及客户服務：差！

酒店很大氣，環境不錯，看得出生意也很好，但是基礎衞生還是需要提高，住的房間明顯就是沒有吸塵，到處是頭髮前面客人吃的碎垃圾，垃圾桶裏居然也都還有垃圾，枕頭上都有細毛髮這是後來發現的也就算了沒讓換。前台處理的速度還可以，過來清掃的大姐態度還是很好的。

房間設施一般，浴缸的高度那麼高就想知道怎麼使用，長者小孩爬上爬下合理嗎？礦泉水還衹能一天2瓶。房間裏放的全是收費的。價格也是貴好幾培。周邊設施配備一點都不全，外賣也沒有機器人可以送上樓。每次都得下樓來取。是為了帶動酒店裡麪的消費嗎。洗浴用品也是很一般。説實話達不到四鑽標準。

實在不知道該怎麼給您這個酒店 抵達之後買個打火機五塊錢買個方便麪八塊錢, 然後床上所有的枕頭睡得都不舒服，我不知道這個酒店是怎麼設計的 所有的開關都是一個個去關閉一個打開沒有那種現代化的那種設計 包括酒店的水都有陷阱，你一不小心打開就要收費的 酒店銷售不靠譜，酒店前台查詢沒有？ 晚上睡覺還不安靜，這樣的酒店不會出第二次

開會連續住了兩晚，在房間的時間基本沒有。都在會場裏面，這個酒店應該以會議為主的，在宋城景區旁邊。現在還能有這麼體量大的新酒店，真的還蠻稀奇的。房間風格，應該有些人會喜歡。