No.289 North Jianguo Road, Gongshu District, Hangzhou, Zhejiang, ChinaVisa hotellinformation
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Gästrecensioner
4.7/5
Enastående
3173 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.7
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Anonym användare
Rum Elegant(queen size-säng)
Bodde på aug. 2024
Bokat för andra
9 recension
5.0/5
Enastående
Publicerades 11 sep. 2024
设施:👌
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Svar från boendet: 【機器人送物品】‘藝’家人,你好吖,感謝您入住藝龍酒店(杭州西湖店),非常榮幸能為您提供一次滿意的入住體驗。看到您的好評,我們是滿滿的開心和感動,您一定是個人美心善的小夥伴。杭州是一座美麗的城市,西湖的美景,龍井的茶香,荷花的嬌艷,配上藝龍酒店藝心為您的貼心服務,願您能一直記得杭州,記得我們。身體和心靈,總要有一個路上,不久的將來,期待能在杭州能再次遇到你。
Foong soon hock
Tvåbäddsrum Club
Bodde på dec. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
The front desk staff are super nice, e.g. Selia. They patiently answer the questions we have and also give some gifts to my kids during checking out.
The room is spacious. FOC to providing bottle of water. Very near to the Metro (LRT) station.
Översätt
Svar från boendet: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦
Cjayyy
Rum Elegant(queen size-säng)
Bodde på jan. 2025
Par
13 recension
5.0/5
Enastående
Publicerades 22 feb. 2025
stayed here twice and still love it! will be back when i visit hangzhou again 👍🏼
Översätt
Svar från boendet: 【機器人送物品】‘藝’家人,你好吖,感謝您入住藝龍酒店(杭州西湖店),非常榮幸能為您提供一次滿意的入住體驗。看到您的好評,我們是滿滿的開心和感動,您一定是個人美心善的小夥伴。杭州是一座美麗的城市,西湖的美景,龍井的茶香,荷花的嬌艷,配上藝龍酒店藝心為您的貼心服務,願您能一直記得杭州,記得我們。身體和心靈,總要有一個路上,不久的將來,期待能在杭州能再次遇到你。
Anonym användare
Rum Elegant(queen size-säng)
Bodde på nov. 2024
Par
14 recension
4.7/5
Otroligt
Publicerades 5 jan. 2025
Room was spacious and clean. However, the corridor was constantly filled with cigarette smoke's smell.
Översätt
Svar från boendet: 【自助健身房】世界很美,小藝有您更美!非常感謝您抽出寶貴時間與我們分享了您的入住感受,並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 。我們每天都在不斷努力,期待您再次光臨酒店,見證我們的成長!祝:一切順利!
Derrick Phuah
Superior-tvåbäddsrum
Bodde på nov. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 31 dec. 2024
We arrived at the hotel around 3-4 pm, but the room wasn't ready yet, even though check-in time was supposed to be 2 pm. Overall stay is fine. Staff is extremely polite and helpful.
Översätt
Svar från boendet: 【自助健身房】世界很美,小藝有您更美!非常感謝您抽出寶貴時間與我們分享了您的入住感受,並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 。我們每天都在不斷努力,期待您再次光臨酒店,見證我們的成長!祝:一切順利!
Anonym användare
Rum Elegant(queen size-säng)
Bodde på nov. 2024
Res med vänner
60 recension
4.5/5
Utmärkt
Publicerades 31 dec. 2024
Return to the hotel and was assigned room 1619. This time round there were no smart panel in the room. Room was also smaller.
Went to the reception hoping to get back the previous room but was turned down and informed that upgrade was already done for my checkin.
Depressing because there was no channels to watch in room except for the smart panel - XiaoDu
Nevertheless best toilet for my trip to China this December, manual bidet with dry WC and wet showers in 2 separate cubicles.
Supermarket nearby with pharmacy and the likes within stone throw away. Will definitely return
Översätt
Svar från boendet: 【自助健身房】世界很美,小藝有您更美!非常感謝您抽出寶貴時間與我們分享了您的入住感受,並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 。我們每天都在不斷努力,期待您再次光臨酒店,見證我們的成長!祝:一切順利!
Gästanvändare
Rum Elegant(queen size-säng)
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
This hotel very recommended.. The service is excellent, all about Yilong (Elong) are excellent.. When our room is full, they upgrade our room.. The room is extraordinary..
Översätt
Svar från boendet: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦
DanCan99
Superior-dubbelrum
Bodde på nov. 2024
Affärsresenärer
30 recension
5.0/5
Enastående
Publicerades 23 dec. 2024
Great hotel! Location is good as it has a subway station next to it and a store downstairs for easy shopping. The food in the hotel is good and clean! Lots of options! Friendly staff! Clean hotel! New
Översätt
Svar från boendet: Seeing your careful and sincere comments, we are also full of happiness and touch! I'm also happy to be able to spend a good time with you. Your recognition and encouragement, we will pass on to all employees, this is our greatest reward, we will work harder! We look forward to seeing you again!
poh choo
Family Room - 2-Bedroom
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 13 dec. 2024
We really enjoy this hotel stayed. The staff name 小方 go all out to help us on the breakfast issue. Nice breakfast. We stayed in the family room which come with 2 toilets and 1 bath. The family room is big. The hotel free laundry service is a very plus points. Got 5 washing machines and 5 dryers and can monitor from room the status of the machines. Opposite the hotel there is a local market that we visited. Great experience to shop at the local market. Just take note the hotel is Elong(on the building)
Översätt
Svar från boendet: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦
Gästanvändare
Rum Elegant(queen size-säng)
Bodde på okt. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 16 nov. 2024
100/10
Good location, newly hotel, All the best and will come back to stay when visit Hangzhou.
โรงแรมใหม่ ออกจากสถานีรถไฟฟ้า North Jianguo raod exit C เดินมา 100 เมตร
พนักงานโรงแรม upgrade ห้องพักให้ และสามารถเข้าพักได้ก่อนเวลา เราเดินทางมาถึงประมาณ 10 โมงเข้า พนักงานให้เข้าพักได้เลย
สิ่งอำนวยความสะดวกดีเลิศมาก ไดร์เป่าผม Dyson ชักโครกมีสายฉีด กาต้มน้ำล้ำมาก
Översätt
Svar från boendet: The world is beautiful, Xiaoyi is even more beautiful with you! Thank you very much for taking the time to share your experience with us and give us valuable comments and suggestions on our work! We've made improvements in time, and we didn't leave you with a perfect memory this time, and we look forward to making up for them all next time. We continue to work hard every day, and we look forward to welcoming you again and witnessing our growth! All the best!
Emily Wai
Tvåbäddsrum Club
Bodde på sep. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
The room was spacious, the service was excellent. Will book again on my next visit to Hang Zhou
Översätt
Svar från boendet: 【零壓床墊深度睡眠】看到您精心又真誠的點評,我們也是滿滿的開心與感動呢!也很開心能夠陪伴您度過一段美好的時光。一次美好的相遇讓我們彼此成為了朋友。我們所追求的就是讓顧客感動,當顧客有困難需要幫助時,讓顧客感動的機會就到了,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Chinzz75
Rum Elegant(queen size-säng)
Bodde på sep. 2024
Par
17 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
Yi Long hotel did not have the room type I booked as they received a couple of additional bookings from tour groups.
However, they went the extra mile and upgrade my booking to suite and the experience is excellent!
The pictures do not do justice to the room ambience because the room is too big 😍
The bed is comfortable and the toilets are kept in tip top condition.
Highly recommended for anyone to come and stay at this hotel if you are visiting Hangzhou 🥰🥰
Översätt
Svar från boendet: 【Robot Delivery】'Art' family, hello, thank you for staying at eLong Hotel (Hangzhou West Lake), I am very honored to provide you with a satisfactory stay experience. Seeing your praise, we are full of happiness and touched, you must be a personal beauty and kind of little partner. Hangzhou is a beautiful city, the beautiful scenery of the West Lake, the tea fragrance of Longjing, the delicate lotus flowers, with the intimate service of eLong Hotel Yixin for you, I hope you can always remember Hangzhou, remember us. Body and mind, there must always be a road, in the near future, I look forward to meeting you again in Hangzhou.
vini_dm
Rum Elegant(queen size-säng)
Bodde på sep. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 14 okt. 2024
The hotel is located exactly outside exit C North Jianguo Road Station (line 2 and 5). The room is spacious and it has smart toilet with bidet-so grateful for that! The breakfast is ok with options of rice, fried noodle, soup noodle, handmade dumpling, pastry, fruits, etc. It has a convenient store and a coffee shop (Timms) downstairs, while family mart is at the opposite of the road. Another good thing of the hotel: it has laundry room on 4th floor, with washer and dryer machines--you can use it free. Its not far from the Southern Song Imperial Street (3 stops but need to transfer) and also to West Lak Scenic Area Music Fountain/Hubin pedestrian street (if I am not mistaken, 4 stops, with transfer) I would love to stay at this hotel again if I come back to Hangzhou.
Översätt
Svar från boendet: Thank you very much for your positive review of our hotel. Your satisfaction is our top priority. We will continue to strive to provide excellent service and a comfortable stay experience. Thank you for your support and trust, and we look forward to your return visit!
Nathanaeli
Rum Elegant(queen size-säng)
Bodde på sep. 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 12 okt. 2024
It's a very beautiful hotel, modern, spacious and friendly. I've never had electronic curtains or a heater for my towels. The views and breakfast are the best I've had in a hotel and makes it extra special is that it's very affordable!!
Översätt
Svar från boendet: Thank you very much for your evaluation of our hotel. Your praise is the greatest recognition for us. We will, as always, provide high-quality services and facilities to make every stay of yours flawless.
Gästanvändare
Rum Elegant(queen size-säng)
Bodde på aug. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 19 sep. 2024
Good location, excellent cleaness, everything will be changed daily. Very good services, great breakfast, all those are better than expection. It is absolutely to be recommended for staying in Hangzhou.
位置,清洁程度,早餐都超出预期的好。房间没有任何异味,非常干净整洁。隔音效果好,很是安静。一切都非常满意。这个价位应该很少有这么好的。
Översätt
Svar från boendet: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦