Amber Youth Hostel (Hangzhou West Lake Lakeside Park Ding'an Road Subway Station Branch) recensioner

Excellent location within walking distance to west lake, Hefang street, etc. There are also buses to take you to most of the must visit sites. There are restaurants within the building or just across the road. The bed is comfortable and there's sufficient storage for your luggage. Plenty of common space to chill after a tire day with cold/hot water dispenser. The cleaners work hard to keep the facilities clean but it's the crowd that's lacking.

This hotel is so clean and neaby Xihu lake. I like it.😍😍

Close to Xihu lake and longxiangqiao. The hostel is located on 5th of a department store

Well designed hostel, spacious and the luggage storage is the best in size and design. The shoe area where guests should change into indoor slippers is a good idea and most follow but there are still many who walk around in their outside shoes. Not good. The place is supposed to be smoke free but the stink of spent cigarette smoke is strong around the toilets, showers even the women's. Some of the staff smoke in their room (near the common area/'kitchen' ). There is a plastic curtain that separates the veranda area from the inside of the building however smoke can still waft in especially the back veranda where a whole pane of the curtain has broken off. The cleaning staff worked super hard clearing the trash, hair , water and footprints . It gets cleaner outside the weekend.

I love to backpack, it's exciting to travel, very good youth hostel, very safety, and convenient, not so far from the Xihu/west lake. One more thing the staff is very exceptional and you can find a live rooms for meetings and streaming.

Perfect location, it's very easy to travel around in Hangzhou. Affordable price. I had high hopes when looking at the good reviews on Trip, however, it turns out this stay didn't really meet my expectation. There was no English name at the hostel, nice staff, just that they couldn't speak English. The worst thing was the toilet: there was NO western toilet, only the squat toilets, which I found super weird, considering this is a youth hostel. The floor of the toilet wasn't super clean, always wet. I've stayed at tons of hostels, and this is the first hostel I encountered this situation. At least one room with western toilet style would be much appreciated.

Even though the language barriers, the receptionist tried to help me with the translator. It is very big but located in a nice area, close to everything and with good places to eat nearby

Nice location, Clean. Everyone keep quiet, so, you can sleep without any noise. Maybe, like you stay in the department store, surround by food and shops. You can go to Xihu by foot. Close to metro station, very good.

Great location. customer service and cleanliness for toilets can be improved

The Bathrooms smelled a bit weiter and people smoked in the Bathroom. The smell of the room wasn’t that good either but for that the other guests are probably to blame. Great location.

The room is clean, but toilet and bathroom quite dirty and smelly. Common area very spacious. Overall is ok.

I wish I had looked closer at the pictures. There are no western toilets, only squat. Also, everyone smokes in the bathroom and they need a better ventilation system. I'd go in for 45 seconds to pee and stink like smoke for 30 minutes as if I'd smoked a cigarette myself. The common area is nice, but not heated... so bundle up at night. Overall, a nice hostel... but I wouldn't stay here again since there are no western toilets.

Nice place . Comfortable rooms and bed near Westlake ..good simple place to stay in Hangzhou 😍

biggest hostel ever. Employees were helpful, and the big terrace has a good view of west lake.