Ibis Hotel (Hangzhou West Lake Jiefang Road) recensioner

The hotel is on the 5th floor of an small deparment. There is a Starbucks coffee ai 1st floor and restaunrants at 1st and 2nd Staff can not speak english. Room and facilities is clean. Breakfast is very not good and menu is same with all days.

It was nice staying here, many restaurants downstairs and near hospital

Fine hotel, the localisation is not far from West Lake and Hiefang street. We can go by walking easily. The hotel is located in a small gallery that can be convenient to grab food easily.

The hotel offered all I needed. Decent breakfast for the price, with the morning caffeine shot. Rooms are small but clean and comfortable. Good location to reach from train station while central enough to get to downtown easily. Good value for money

Location was good staff was friendly and helpful. However TV was not working aircon was noisy and rom looks old. Hotel rooms was on the 5th floor of the complex while reception is on ground floor. There is only one lift access and the complex is an old and worn down building.

I had an excellent stay at IBIS Hangzhou. The hotel is conveniently located near Hangzhou West Lake Jiefang Road and a short walk from the Metro. A Starbucks on the first floor and numerous nearby Asian restaurants added to the convenience. The staff were very helpful, and the rooms were extremely clean and fitted with smart devices. Overall, a fantastic experience. Rating: ⭐⭐⭐⭐⭐

The hotel staff was gentle and very helpful all the time. The location is wonderful, near of everything. The only problem, so big that it made me move after the 1st night, is that there is a construction work going on right above the rooms, extremely loud making it impossible to stay inside. The hotel should have informed it is going on all day from 9am to 6pm continuously.

Awesome customer service 🫶🏻 A gift for us during checked out 😍

Very impressed with their pro guests attitude, all staff are helpful n go the extra miles to assist guests, such as offer to help book taxi, provides extra drinking water, free usage of washers n dryers, good spread of breakfast. I really can not ask for more. Well done Ibis.

This is a newly opened hotel under Ibis brand. The check-in section is located on the first floor and the rooms are located on the fifth floor. You will also find the laundry room, hotel’s breakfast section and lockers on the fifth floor as well. It is like a complex in a compact. Rooms are very good and well-maintained. Everything about the room is perfect. Inside the building, there are also plenty of restaurants and also Starbucks. You can walk nearby to several places and there are many shops outside the building. I recommend you this hotel.

Cleanliness n comfortable, receptionist are friendly n courteous,provide umbrella if needed

The Hotel is small. They provided us with an alternate as there was loud noise of Hotel renovation. The alternative was okay. Thanks!

Nice clean hotel almost in the city centre. Everything essential was provided. Room was clean

The hotel located at a very good place, there were so many restaurants in the building (unfortunately i stayed during Chinese new year, so all restaurants are closed). However, there is a Starbucks and Mcdonald at the building. (I can ordered food and it literally delivered to my door) The staff were very friendly and helpful. Downside was that I requested the room with window but its turn out the view was the other room view. But overall I enjoyed my time at the hotel, and definitely come back again ☺️