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Läge och interiör9.7
Bekvämligheter9.4
Service9.7
Renlighet9.6
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Gästanvändare
Guestroom
Bodde på feb. 2025
Par
8 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Despite its name, floor is actually not heated. Room was very spacious.
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您如此用心的分享入住體驗!尋真1號院作為西湖景區內的一家茶文化主題酒店,自帶的十畝茶園,和周邊的景觀相交呼應,渾然天成,從酒店出發,可以步行到達靈隱寺、西湖邊麴院風荷、植物園、杭州花圃、茅家埠、龍井茶博物館等諸多景點,交通位置及其便利,我們全體殊勝人的追求就是滿懷歡喜心、分享心、服務心為所有來賓提供優質的服務和難忘的入住體驗,非常感謝您的喜愛,您的鼓勵是我們不斷前進的動力,期待您和家人再次相約杭州,問茶尋真,祝您生活愉快,事事順心!
Gästanvändare
Double Occupancy
Bodde på feb. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 30 mars 2025
Free and lovely breakfast offered by Junjun
Översätt
Svar från boendet: 敬的賓客,感謝您如此用心的分享入住體驗!西湖靈隱尋真舍前眺西湖,背靠靈隱,對門花圃,茶葉博物館、植物園、茅家埠等諸多景點都在2公里範圍內,環境優美,景色秀麗,是您休閑度假的不二之選,居於山區,毗鄰鬧市,決定了我們技能完美輻射眾多景點,又能遠離城市的喧囂。酒店的新中式建築風格,加上獨有的茶園景觀,更是增色不少;我們花園餐廳的自助早餐以中式點心為主,精選杭州特色美食,給您地道的美食體驗,我們推行的一站式管家服務深受客人好評,從您預訂到退房全程24小時跟蹤服務;能收穫您的喜歡我們很是欣慰,期待您和親朋好友再次相約杭州,相聚尋真!祝您生活愉快!
Anna in China
Guestroom
Bodde på feb. 2023
Par
1 recension
10.0/10
Enastående
Publicerades 6 apr. 2023
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget.
Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment.
The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious!
Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration!
After all, I was really happy with my hotel’s choice.
To conclude what we loved the most about this hotel:
1. Attentive and caring service
2. Nature and beautiful surroundings
3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages.
4. Good Chinese restaurant with a terrace just next to the tea plantation
5. Amazing tea
Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
Översätt
6/20
Svar från boendet: Dear guests, thank you so much for sharing your stay experience! Xun Zhen She Hotel is located in the West Lake scenic area, surrounded by Lingyin Temple, West Lake and other scenic spots; This is why many guests choose our hotel. Our service butler will be available to our guests the moment you place your order. We are glad to receive your recognition of our service. Now is the tea picking season in the private tea garden of the hotel. If you are interested, please come back to out hotel to taste the delicious Longjing tea. Thank you again for your recognition and look forward to your visit again!
Svar från boendet: 尊敬的賓客:感謝您的全五分好評!很高興您喜歡我們寬敞的房間、戴森吹風機和智能衞浴等貼心細節,茶田景觀餐廳的龍井特色也因您的欣賞更顯珍貴。管家君君和團隊能為您提供及時周到的服務,是我們的榮幸。酒店距離靈隱寺僅2公里,無論步行或騎行都很便捷,期待您下次再來感受不同季節的靜謐與茶香! 祝您旅途愉快,期待再次相遇!
Svar från boendet: "親愛的家人,展信歡顏🌸讀到您筆下的杭州與1號院,彷彿又看見您漫步花圃的閑適身影。感謝您把這份詩意細細收藏,更感動於您記住了小呆管家的用心——能為家人升級房型是我們的幸運。您對床品、餐廳的認可,我們都悄悄記下當作前進的動力呢~ 郭莊的荷葉該綠了,趙公堤的晚風正温柔,殊勝小院永遠備着清茶等您回家。代小呆問好,祝您日日是好日!"
Svar från boendet: 尊貴的客人,看到您的評價我們滿心歡喜!很抱歉入住時房間未能及時準備好,還好後續的彌補措施得到了您的認可。管家君君能得到您的表揚,肯定特別開心,這對她是極大的鼓勵。戴森吹風機也是我們為提升您入住體驗的小心思,看來效果很棒!我們會繼續保持對設施與服務的高標準,期待您下次再來,一定為您安排更完美的入住旅程!
Svar från boendet: 尊敬的賓客,感謝您在五一假期選擇尋真壹號院,並給予我們寶貴的五星好評!尋真1號院作為西湖景區內的一家茶文化主題酒店,自帶的十畝茶園,和周邊的景觀相交呼應,渾然天成,從酒店出發,可以步行到達靈隱寺、西湖邊麴院風荷、植物園、杭州花圃、茅家埠、龍井茶博物館等諸多景點,交通位置及其便利,我們全體殊勝人的追求就是滿懷歡喜心、分享心、服務心為所有來賓提供優質的服務和難忘的入住體驗,您的鼓勵是我們不斷前進的動力,期待您和家人再次相約杭州,問茶尋真,祝您生活愉快,事事順心!
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇尋真舍壹號院並分享這段暖心好評!得知您對小郭攝影師的專業拍攝和温柔服務如此滿意,我們倍感欣喜!他一直致力於用鏡頭定格每位客人的美好瞬間,您的認可就是對他最大的鼓勵!同時,能讓您在入住期間盡情欣賞窗外茶園的詩意風光,我們也由衷開心~期待下次您帶着鏡頭再次歸來,讓尋真舍的茶香與美景,繼續為您的旅途添彩! 🍃📸
Svar från boendet: 尊敬的客人,您好!感謝您選擇入住我們酒店並分享這段温暖的評價!聽到您對房間、服務及早餐的認可,我們倍感榮幸~管家小梅能為您提供周到服務,更是我們的驕傲!酒店坐落於西湖景區內,步行即可抵達各景點,得天獨厚的地理位置確實是我們的一大優勢,很高興能為您的旅行增添便利。我們始終相信,每一次相遇都是難得的緣分,很開心能成為您旅途中的温馨驛站。期待未來能再次為您服務,願您常伴美好,下次重逢時,我們定以更貼心的細節,為您續寫西湖邊的愜意時光!祝您生活順遂,平安喜樂~
Svar från boendet: 尊敬的賓客,非常感謝您選擇殊勝尋真1號院,也感激您如此用心地分享入住體驗!我們酒店作為西湖風景區內的茶文化主題酒店,一直致力於為賓客打造清幽寧靜的居住環境,很高興能讓您在忙碌的旅程中尋得一方靜謐天地,享受獨屬於這裏的寧靜。從您踏入酒店的那一刻起,我們便希望能為您帶來家一般的温暖。您對管家圓圓服務的認可,是我們最大的榮幸,我們一定會將您的稱讚傳達給她,激勵她不斷進步。周邊的靈隱寺、西湖、植物園等景點,植被茂盛,風景秀麗,期待您下次前來,能有更多時間去探索。再次感謝您的喜愛,期待您和親朋好友再次相約杭州,問茶尋真,我們在這裏等您!
Svar från boendet: 尊敬的客人,感謝您選擇殊勝尋真1號院度過清明假期!得知君君的貼心服務以及特色琴茶體驗課,為您緩解了旅途的勞頓,我們由衷地高興。君君一直秉持熱忱的服務理念,您的誇讚會讓她備受鼓舞。我們也會持續優化服務,推出更多豐富多元的特色活動,期待您再度下榻,與我們續寫美好篇章 。
Svar från boendet: 太感謝您的五分好評啦!能在您的入住期間,用安靜寬敞的房間、貼心的戴森吹風機還有君君熱情周到的服務,為您打造滿意的體驗,我們打從心底裏高興!酒店離靈隱寺和西湖近,能給您的出行添便利,更是讓我們開心。值此蛇年新春佳節,願您新的一年,萬事順遂,平安喜樂,闔家幸福,出行總有美好相伴,往後每次出遊,都能選我們酒店,我們一定給您準備更多驚喜!
Svar från boendet: 尊敬的賓客,非常感謝您選擇殊勝尋真1號院,也感激您如此用心地分享入住體驗!我們酒店作為西湖風景區內的茶文化主題酒店,一直致力於為賓客打造清幽寧靜的居住環境,很高興能讓您在忙碌的旅程中尋得一方靜謐天地,享受獨屬於這裏的寧靜。從您踏入酒店的那一刻起,我們便希望能為您帶來家一般的温暖。大廳的迎客茶、入住時贈送的茶與糕點,都是我們滿滿的心意 ,晚間送上助眠熱飲、眼罩和耳塞,也希望能為您的夜晚增添一份舒適。您對管家君君服務的認可,是我們最大的榮幸,我們一定會將您的稱讚傳達給她,激勵她不斷進步。周邊的靈隱寺、西湖、植物園等景點,植被茂盛,風景秀麗,期待您下次前來,能有更多時間去探索。再次感謝您的喜愛,期待您和親朋好友再次相約杭州,問茶尋真,我們在這裏等您!
Svar från boendet: 尊敬的賓客,感謝您如此用心的分享入住體驗!尋真1號院位於西湖風景名勝區,周邊自然景觀豐富,環境優美;從酒店出發,步行大概2公里就能到達靈隱寺祈福禮佛;我們花園餐廳的自助早餐以中式點心為主,精選杭州特色美食,給您地道的美食體驗,為了給客人更好的入住體驗,我們的訂房套餐免費贈送了琴茶體驗活動供客人體驗,很高興您對我們古琴老師周老師授課的認可;酒店大力推行一站式管家服務深受客人好評,讓客人在酒店有家一般的温暖是我們的共同追求。再次感謝您對周老師和全體員工服務的認可,期待您的再次光臨,祝您生活愉快!萬事如意!
Gästanvändare
Guestroom
Bodde på apr. 2025
Par
9 recension
10.0/10
Enastående
Publicerades 3 maj 2025
非常好的酒店體驗,感謝圓圓的熱情專業,和周老師的耐心服務
Översätt
6/8
Svar från boendet: 尊敬的賓客,您好!感謝您在五一假期選擇尋真壹號院,並給予我們寶貴的五星好評!圓圓和周老師得知您的認可,都感到無比開心與自豪,能以熱情專業和貼心服務為您的假期增添美好回憶,正是他們工作的意義所在!我們始終期待為每一位客人帶來温暖的入住體驗,期待未來還有機會與您相遇,為您創造更多驚喜!