Jinjiang Inn (Hangzhou Wulin Square Branch) recensioner

Name: Jinjiang Inn (Hangzhou Wulin Square Branch)
Address: Intersection of Tiyuchang Road and Zhonghe Elevated Road, No. 2, Tianjiaqiao, No. 216 Tiyuchang Road, Mainland, Kina
Rating: 9.3

Jinjiang Inn (Hangzhou Wulin Square Branch)

Gongshu, HangzhouVisa hotellinformation

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Gästrecensioner

9.3/10

Enastående

657 recension

Verifierade recensioner

Läge och interiör9.3

Bekvämligheter9.2

Service9.5

Renlighet9.4

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Alla recensioner(657)

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Elegant miljö(50)

Utmärkt valuta för pengarna(48)

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Praktisk parkering(37)

Utsökt frukost(27)

Nära tunnelbana(7)

Negativa recensioner(21)

Gästanvändare

Bodde på juli 2025

Ensamresenär

31 recension

9.5/10

Otroligt

Publicerades 24 aug. 2025

pretty clean , bed is comfy

Översätt

Svar från boendet: 尊敬的賓客您好;非常感謝您入住小萊酒店，不知是什麼原因沒能得到您的滿分好評，希望您下次入住時可以告知我們，我們也會努力做的更好，爭取下次能讓您滿意，再次感謝您的點評，期待您的再次光臨，祝您旅途愉快！

Gästanvändare

Bodde på feb. 2025

Ensamresenär

3 recension

9.5/10

Otroligt

Publicerades 30 mars 2025

Good location relatively close to metro stations, also close to multiple options with food. As a foreigner, there are a few things worth noting: the staff does not speak English (translator works perfectly), yet staff is kind, even though the hotel is not that old it is worse maintained that hotels in Europe of the same age (seems it is a wider topic in China). Breakfast is typically Chinese (dumplings, rice, eggs etc) with multiple options to choose from.

Översätt

Svar från boendet: 尊敬的賓客：您好！非常感謝您抽出時間與我們分享您的反饋。我們很高興聽到您認為我們的位置便利，可以輕鬆到達地鐵站，附近還有各種餐飲選擇。我們理解，作為外國客人，溝通可能是一個挑戰，因為我們的員工不流利地説英語。我們感謝您的理解，並很高興知道翻譯員在您入住期間有幫助。我們的員工始終努力友好和周到，我們很高興您發現他們如此。關於酒店的維護，如果它沒有達到您的期望，我們深表歉意。我們理解，與一些年齡相仿的歐洲酒店相比，我們的酒店可能看起來狀況不佳。這確實是中國的一個更廣泛的問題，我們一直在努力改善我們的設施和服務，以更好地滿足我們所有客人的需求。我們很高興聽到您喜歡早餐的多種選擇，包括傳統的中式菜餚，如餃子、米飯和雞蛋。我們始終致力於為我們的客人提供多樣而滿意的早餐體驗。再次感謝您的寶貴反饋。我們將考慮您的意見，並繼續努力改進我們的服務。我們希望有機會在未來歡迎您回來，併為您提供更好的體驗。

Danxy

Bodde på maj 2025

Par

2 recension

6.5/10

Publicerades 30 juni 2025

Pretty old hotel, air conditioner should be cleaned, bad smell from it. Heavy traffic around, windows has to be closed.

Översätt

Svar från boendet: 尊敬的賓客您好：非常感謝您的入住，很抱歉給您帶來了不好的入住體驗，這邊我們也會積極改進，努力提升，希望下次能讓您滿意。祝您生活愉快，期待您的下次入住。

Traveler drea

Bodde på apr. 2025

Reser med vänner

27 recension

10/10

Enastående

Publicerades 6 maj 2025

Was a bit noisy at night, a kid cried in the next room. But everything else was pretty much good, clean and spacious room, nice and friendly staff. Recommend!

Översätt

Svar från boendet: 寶子，先給您道個歉啦🥺 晚上隔壁孩子哭鬧吵到您，我們都覺得挺不好意思的。不過您誇我們房間乾淨寬敞，工作人員友好熱情，還幫我們推薦，真的太感謝您啦，感覺像吃了甜甜的糖果一樣開心😘 我們已經記下這個小問題咯，之後會想辦法把隔音弄更好，也會留意帶娃的客人，儘量讓大家都能住得舒舒服服。您下次再來，就等着享受安靜又美好的時光吧！

S_H Lee

Bodde på feb. 2025

Familj

11 recension

9.5/10

Otroligt

Publicerades 5 maj 2025

Hotel is about 15 mins walk from metro. Not many nearby for food. You can have more choices of food near to the metro station. This hotel is not so convenient for didi drivers as they tend to miss the turning. When we arrived in Hangzhou on the evening, the didi driver missed the turning (as it was supposed to be a 1-way road) and had to drive one big round (extra 10 mins) back to the entrance of the hotel. Facilities of the hotel is very new and there is a common washing machine on another level. But you have to go down to the lobby to ask receptionist to help you get lift access to the other floor for washing

Översätt

Svar från boendet: Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay at our hotel. We sincerely apologize for the inconvenience caused by the navigation challenges faced by the Didi driver. The one - way street near our hotel can be confusing, and we are actively working on improving road signs and providing clearer directions to drivers. We will also enhance our front - desk staff training to ensure they can offer more accurate guidance to guests arriving by ride - sharing services. We understand your concerns about the limited dining options around the hotel. While the area is currently less developed in this regard, we are exploring partnerships with local restaurants and food vendors to provide more choices for our guests. Meanwhile, as you mentioned, there are indeed more dining selections near the subway station, and we encourage future guests to explore those options. We're delighted that you appreciated our new hotel facilities, including the shared washing machine. However, we acknowledge that the current process of needing assistance from the front desk to access the laundry floor is less than ideal.We are in the process of evaluating and implementing more convenient solutions to streamline this service. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience next time.

Konstantin Stepanyuk

Bodde på nov. 2024

Ensamresenär

7 recension

10/10

Enastående

Publicerades 8 jan. 2025

Clean and cozy rooms with fashion furniture, friendly staff and good service. Convenient location in the downtown of Hangzhou city.

Översätt

Svar från boendet: Thank you for your positive feedback! We appreciate that you enjoyed the clean and cozy rooms with fashionable furniture, the friendly staff, and the good service. We're also glad our hotel's convenient location in the downtown of Hangzhou city met your needs. We look forward to serving you again in the future.

Gästanvändare

Bodde på juni 2025

Reser med vänner

7 recension

9.0/10

Utmärkt

Publicerades 14 juli 2025

Everthing was good, we had a great time

Översätt

Iurii Samar

Bodde på sep. 2024

Familj

8 recension

10/10

Enastående

Publicerades 26 okt. 2024

The staff were polite and helpful, and the location was convenient, close to major attractions. The breakfast was a nice addition, offering a decent selection of food. The room was clean and comfortable, making for a good overall experience. I would recommend this hotel for its convenience and service

Översätt

Svar från boendet: Thank you so much for your wonderful review! We are delighted to hear that our staff were polite and helpful, and that our location was convenient, being close to major attractions. It's great to know that our breakfast offerings, with a decent selection of food, added to your stay.We are also pleased that you found your room to be clean and comfortable, contributing to an overall positive experience.Thank you for recommending our hotel for its convenience and service. We look forward to serving you again in the future and continuing to provide you with an exceptional stay. If you have any further questions or need assistance, please don't hesitate to contact us. Have a wonderful day!

Gästanvändare

Bodde på juli 2024

Reser med vänner

1 recension

10/10

Enastående

Publicerades 3 aug. 2024

very good

Översätt

Svar från boendet: Thank you very much for your kind words! We're glad to hear that you enjoyed your stay.

JJIILL

Bodde på okt. 2025

Annat

56 recension

10/10

Enastående

Publicerades 12 nov. 2025

設施：房間設施齊全，該有的都有。衞生：衞生好，打掃的很乾凈。環境：環境好，圖4是門口的小道，風景好。服務：好，服務員熱情友善。

Översätt

Svar från boendet: 親愛的客人，特別感謝你花時間分享這份走心點評！看到你對房間設施、衞生狀況、門口小道的風景以及我們服務的認可，真的太暖心啦～我們一直努力把“該有的都備好、該凈的都掃透、該暖的都做到”，能讓你住得舒心愜意，就是我們最開心的事！期待未來還能在這條風景小道旁與你重逢，繼續為你帶來滿意的體驗呀～

muurim

Bodde på aug. 2025

Ensamresenär

6 recension

10/10

Enastående

Publicerades 8 dec. 2025

Все очень понравилось, персонал приветливый, удобное расположение, до метро 15 минут пешком. В номере был шампунь, гель для душа и зубная щетка. Полотенца чистые, меняли каждый день. В номере хорошо работает wifi Ставят воду каждый день, по 2 бутылки.

Översätt

Svar från boendet: 尊敬的賓客，非常感謝您給予我們如此細緻又滿分的好評！看到您説“非常喜歡這裏的一切”，我們全體員工都倍感温暖與鼓舞😊 您提及的員工友善熱情、15分鐘步行可達地鐵站的便利位置，都是我們用心打磨的細節；房間內齊全的洗漱用品、每日更換的乾淨毛巾、穩定流暢的Wi-Fi，以及每日補充的兩瓶飲用水，更是我們希望為您打造舒適便捷住宿體驗的基本堅守。您的認可就是對我們最大的肯定，我們會始終保持這份初心，用心做好每一項服務，衹為讓每一位賓客都能感受到家一般的安心與愜意。熱切期待您的再次光臨，祝您生活美滿，旅途常歡！