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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Negativa recensioner(41)
Lisa 丽莎
Föräldra-barnrum
Bodde på juli 2023
Familj
13 recension
4.0/5
Mycket bra
Publicerades 20 aug. 2023
The room was spacious and the beds were comfortable. We had tea, water and a kettle.
The breakfast was not great, but the price was reasonable, so it was fine.
My brother tried a Thai massage and he really enjoyed it. The service was great and the staff were very friendly.
We ordered some takeout and a robot delivered it to our door. That was so cool!
Most of the staff don't speak English, so it might be difficult to communicate if you don't speak Chinese.
Översätt
Svar från boendet: Dear guest: Thank you for staying in Zhonghao International Hotel. We are very glad that you are satisfied with our service.As for the breakfast you mentioned, it is not very good. Could you please provide us with the details to facilitate the hotel's training and improvement? In addition, we will also strengthen the training of employees' English, thank you for your valuable suggestions, and sincerely hope that you can choose our hotel again next time you come to Hangzhou.
Chad Adam
Zhuya Double Bed Room
Bodde på okt. 2023
Affärsresenärer
5 recension
4.2/5
Mycket bra
Publicerades 3 dec. 2023
For an international hotel I expected a little more English at the reception. However I got on with the phone translator.
My room didn’t have windows, which I didn’t notice when booking. The two downsides were that it was harder to wake up in the morning because there was no sunlight, but worse the room was very hot upon arrival (heat set to 28°) and as there was no window and thus no ventilation, it was hard to cool it off.
Översätt
Svar från boendet: Dear guests: Thank you for staying at Zhonghao International Hotel, we welcome international friends to come. The front desk staff you pointed out is not very good at English. We have received it and will strengthen the training in this regard. Thank you for your suggestion. It will help us make progress.In addition, regarding the situation of booking a room with a big bed without Windows and not seeing the sun, we also understand that if you check in next time, you can directly book a room with a window, I believe it will bring you a better experience. Look forward to your coming home.
Syahbandi syahbandi
Föräldra-barnrum
Bodde på nov. 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 29 dec. 2023
Close to Pengbu station and East Railway station. A lot of food stall nearby.
Översätt
Svar från boendet: Dear guests: Hello, thank you for choosing Zhonghao International Hotel, we feel very honored, looking forward to your next visit, we will definitely improve the quality of service, looking forward to your next five-star review.
Portia G Wyngard-Solomons
Zhulian No Window Double Bed Room
Bodde på maj 2022
Par
22 recension
5.0/5
Enastående
Publicerades 26 juni 2022
The staff was friendly and helpful. The amenities we great and the room was clean. I really enjoyed my stay and would recommend the hotel to my friends
Översätt
Svar från boendet: Thank you for your praise. It is our greatest honor to be recognized by you. At the same time, it also gives us great impetus to continuously improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly!
uumee_uumee
Zhuxuan Twin Room
Bodde på jan. 2023
Par
42 recension
4.0/5
Mycket bra
Publicerades 19 feb. 2023
It’s close to the Railway Station
Översätt
Svar från boendet: Dear guests: Hello! Thank you for your presence, and sincerely thank you for your love and recognition of us. You remember that the good time here moved us very much. It is our bounden duty to let guests enjoy a good stay experience. We are deeply honored to get your praise. At the same time, we are more motivated to move forward, and we hope to have more opportunities to serve you!
Svar från boendet: 非常感謝您的詳細點評,得知您和您的爸媽在酒店住得滿意表示我們非常開心。關於早餐品種與質量,我們會增加更多地方特色和健康選擇,同時廣泛收集賓客的飲食偏好及建議,旨在提供更加個性化、高質量的早餐體驗。每一次的反饋都是我們成長的寶貴資源,我們不斷努力優化服務與設施,力求讓每一位客人享受到既優質又貼心的住宿體驗。再次感謝您的入住與寶貴評價,期待有機會為您提供更為滿意的服務。
Svar från boendet: 尊貴的客人您好,很榮幸與您在此相聚,謝謝您的熱心點評。出門在外,選擇一家位置優越的酒店定能讓旅途變得更輕鬆。酒店地處環站東路與新塘路交叉口,所在的同一項目內餐飲美食、精品超市等配套完善,步行至港龍城、三花國際等購物中心僅需3-5分鐘,緊靠地鐵1/4號線彭埠站,位置優越,出行便捷。期待有機會能迎來您的再次光臨。祝您身體健康,萬事如意!
Svar från boendet: 尊敬的賓客您好,您9點46分退的房,11點20分左右以取物的名義要求進去休息等候,酒店也再三進行提醒可以安排您在大堂休息等候,房間退房以後服務員需要立即打掃以待其他客人入住,非常抱歉沒有滿足您的要求。
Gästanvändare
Zhulian No Window Double Bed Room
Bodde på sep. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 26 okt. 2024
房間很大很乾凈,住得很舒服
Översätt
Svar från boendet: 非常感謝您的滿意評價!很高興聽到您在我們的酒店感到舒適與愉悦。房間的維護與清潔我們尤為重視,您的反饋是對我們團隊辛勤工作的最大肯定。我們知道空間感對於營造優質住宿體驗至關重要,我們會繼續努力確保所有房間都能提供足夠的舒適與功能性。您的滿意是我們前進的動力,期待您的再次光臨,希望未來能有機會讓您體驗到我們更多提升後的服務與設施。再次感謝您的寶貴意見與入住!