The Amber House Hangzhou

The Amber House Hangzhou recensioner

The Amber House Hangzhou

Building 1, No.167 Xinhe Road, Binjiang District, Hangzhou, Zhejiang, ChinaVisa hotellinformation
The Amber House Hangzhou
The Amber House HangzhouThe Amber House HangzhouThe Amber House Hangzhou
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Gästrecensioner

9.8/10
Utmärkt
4644 recension
Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.7
Service9.7
Renlighet9.8
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Alla recensioner(4644)
Positiva recensioner(4612)
Recensioner med foton/video(824)
Utsökt frukost(472)
Vänlig personal i receptionen(309)
Rofyllt och bekvämt(240)
Fantastisk utsikt över floden(164)
Utmärkt för affärsresor(118)
Skulle gärna bo här igen(102)
Utmärkt restaurang(91)
Utmärkt kaffe(31)
Negativa recensioner(32)
Skyintl
Standardrum med kingsize-säng
Bodde på apr. 2025
Affärsresenärer
18 recension
10.0/10
Enastående
Publicerades 25 maj 2025
One of the best hotels I had been to in China. Good service, great breakfast, wonderful view. Strongly recommend it!
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Gästanvändare
Standardrum med kingsize-säng
Bodde på apr. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 18 maj 2025
Excellent stay! Doris at Reception was a star ⭐. Room and amenities are always maintained.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for The Amber House Hangzhou. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Anonym användare
Standardrum med kingsize-säng
Bodde på apr. 2025
Res med vänner
4 recension
3.5/10
Publicerades 5 maj 2025
Staff didn’t speak English. Welcome amenity - fruits didn’t delivered to my room, but was been included in my package. No one reply on my emails. Housekeeping ring the bell and knock the door even the room is under do not disturb light. Breakfast is ok, many choices but cheese and meat plate is so small, especially how they cut cheese. Juice is so cheap, so many sugar inside.
Översätt
Svar från boendet: Dear Guest, have a nice day! First of all, thank you very much for choosing to stay in The Amber House Hangzhou, we apologize for the problems that happened during your stay. Regarding your question that the staff can't speak English, we will carry out special training for foreign guest service to improve the English communication ability of the front desk staff. The welcome fruit during the May Day, uniformly placed in the restaurant to receive, for such problems, we will make improvements to enhance the program. Regarding the food and beverage products, we will regularly update the food products and improve the taste. Your feedback is crucial to our continuous improvement. We sincerely look forward to your choosing The Amber House Hangzhou again, and we will do a more thoughtful and meticulous service to provide you with a better experience.
Shannon_Ning
Standardrum med kingsize-säng
Bodde på feb. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 29 mars 2025
Good service! Hotel staff Anna is very helpful. Breakfast are nice, big room! Highly recommended
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Cliff
Standardrum med kingsize-säng
Bodde på feb. 2025
Affärsresenärer
5 recension
8.0/10
Mycket bra
Publicerades 22 mars 2025
Service is great. Hotel is  looks new . Rrom is clean and with all the  necessary amenities.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Antonio
Standardrum med kingsize-säng
Bodde på jan. 2025
Affärsresenärer
9 recension
9.0/10
Utmärkt
Publicerades 11 mars 2025
Big rooms and full of modernity and confort (some rooms have a proper desk, a couch, walkable closet, both a shower and bathtub). Breakfast has big variety and is tasty. I could not use the gym due to some reconstruction. View on the river also worthy. It is a good place for both business and pleasure
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Antares AM
Standardrum med kingsize-säng
Bodde på apr. 2024
Familj
47 recension
10.0/10
Enastående
Publicerades 25 maj 2024
We are very satisfied in this hotel. The staffs are helpful and active in ushering the visitors. We love the location, peaceful and has a fresh ambiance. The food is delicious. They serve real meat especially the steak. We would love to stay here again.
Översätt
6/7
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again. 亲爱的客人，感谢您对杭州安朴的喜爱和推荐。短暂的停留，满满的回忆，我们很荣幸能为您的快乐旅程增添便利和舒适，真诚期待您的再次光临。
Trayford
Standardrum med kingsize-säng
Bodde på mars 2024
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 27 apr. 2024
Great stay, incredible view. Very clean and comfortable. Breakfast was fine, some Western stuff.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Joolee
Standardrum med kingsize-säng
Bodde på mars 2024
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 28 apr. 2024
Beautiful hotel with very friendly staff. Very good value for money.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Gästanvändare
Standardrum med kingsize-säng
Bodde på aug. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 19 sep. 2024
Just gorgeous hotel with beautiful view and nice location near the river. Special Thanks to Madame Doris for the special hospitality, harm welcoming, and nice treatment !
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Pilsbury
Standardtvåbäddsrum
Bodde på mars 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 1 maj 2024
We have really enjoyed our stay at The Amber House! The staff was extremely helpful and most spoke a little bit of English. Anna, at the front desk was particularly helpful and pleasant. The room was spacious, very clean, and modern. We had a lovely view of the lake despite booking a cheaper room. Breakfast has a lot of variety. We would definitely stay again. 我们很喜欢TheAmberHouse。前台Anna非常好。那个前台会说一点点英语。我们的房间很宽敞，很干净，也现代。我们有湖景。早饭很好吃。价格适中。
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again. 亲爱的客人，感谢您对杭州安朴的喜爱和推荐。短暂的停留，满满的回忆，我们很荣幸能为您的快乐旅程增添便利和舒适，真诚期待您的再次光临。
Gästanvändare
Standardrum med kingsize-säng
Bodde på aug. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 16 sep. 2024
Anna she’s very friendly and helpful i highly recommend her
Översätt
Svar från boendet: Dear guest, Thank you for your kind comments to our colleagues at The Amber House Hangzhou. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Peter Daniel
Standardrum med kingsize-säng
Bodde på mars 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 27 apr. 2024
Anna was excellent help at the front desk. She was highly professional and very knowledgeable about the area.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Adventures in China
premiär rum med flodutsikt
Bodde på mars 2024
Par
8 recension
10.0/10
Enastående
Publicerades 26 apr. 2024
The hotel staff was so helpful and friendly. They helped us to upgrade our room and were amazing. Doris at the front desk was so accommodating and spoke fantastic English. We felt so welcome at Amber House.
Översätt
Svar från boendet: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
James KCP
executive rum med flodutsikt, king size säng
Bodde på nov. 2023
Par
1 recension
9.5/10
Otroligt
Publicerades 15 dec. 2023
Hotel has excellent service. We wish to highlight the hotel ambassador, Miss Anna for her knowledgeable advise and personal touch service. We enjoy very much the stay in this hotel and will like to strongly recommend to our friend.
Översätt
Svar från boendet: Dear guest, thank you for your stay and your compliment. We are delighted to serve you and want to bring you a pleasant mood during your journey. We hope you can choose our hotel next time when you pass through Hangzhou. We are looking forward to your visit again!