Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel recensioner

Zhejiang Narada Grand Hotel

No. 122 Shuguang Road, Xihu District, Hangzhou, Zhejiang, 310007, ChinaVisa hotellinformation
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand HotelZhejiang Narada Grand HotelZhejiang Narada Grand Hotel
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Gästrecensioner

4.7/5
Enastående
3422 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Alla recensioner(3422)
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Utsökt frukost(198)
Fin utsikt(161)
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Utmärkt pool(62)
Fantastiskt afternoon tea(29)
Ren pool(17)
Negativa recensioner(52)
Wise Icezana
Baoshi dubbelsängsrum
Bodde på nov. 2024
Par
22 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
The hotel was amazing, perfectly located with gorgeous rooms. The service was great too. But, this one guy at check-in flipped through my passport pages way too much, which was kinda weird. Other than that, everything else was top-notch.
Översätt
Svar från boendet: Thank you so much for your wonderful review, glad you were happy with your overall experience at the hotel! For the inconvenience you mentioned, it is true that there may be negligence in the service process, and we are deeply sorry for this. Our employees should be more careful in providing services to avoid causing you trouble. To this end, we will retrain all employees to ensure that each guest's personal belongings and privacy are fully respected. We pay attention to and accept your feedback, and promise to continuously improve the service quality to ensure the provision of better and more considerate services. Thank you again for your correction and look forward to the opportunity to provide you with a more excellent experience!
Gästanvändare
Baoshi dubbelsängsrum
Bodde på okt. 2024
Affärsresenärer
2 recension
4.7/5
Otroligt
Publicerades 18 nov. 2024
The hotel is connected to a Hangzhou Metro station. The room is comfortable and clean. The only problem is many guests smoked in the building.
Översätt
Svar från boendet: Dear guest, thank you for your valuable feedback! Glad that your stay was overall satisfactory and that room comfort and cleanliness were acknowledged. We deeply apologize. Regarding the problem of smoking in the building, this is really a point that we need to pay attention to and solve. Please accept our sincere apologies. We have taken immediate action to add smoke-free signs in public places and strengthen patrols by cleaning staff to ensure timely cleaning of cigarette butts and reduce the impact on other guests. Your voice is very important to us, and we promise to work hard to improve management practices and foster a healthier, more comfortable and smoke-free accommodation. Thank you again for your understanding and support. I look forward to your visit again. I hope the next experience will make you feel more satisfied.
Wenjun Zhang
Superior-rum i queensize
Bodde på aug. 2023
Affärsresenärer
19 recension
4.7/5
Otroligt
Publicerades 10 sep. 2023
Good location for both business n leisure travelers. Nice service n food. In general all facilities is maintained well.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我酒店信任與支持,期待您的下次光臨!
CHULANLAN
Baoshi dubbelsängsrum
Bodde på juni 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 15 aug. 2024
room was spacious and service was superb
Översätt
Svar från boendet: 謝謝您的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。世貿君瀾大飯店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。我們在杭州,期待您的再次光臨!
Sarp Kerman
Bodde på aug. 2023
Familj
4 recension
5.0/5
Enastående
Publicerades 17 sep. 2023
Everything about the stay was great. Thank you for the hospitality, the hotel crew and Ingrid for making sure that everything went smooth!
Översätt
Svar från boendet: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Yu Chuan
Superior-rum i queensize
Bodde på juli 2023
Ensamresenärer
7 recension
3.5/5
Publicerades 22 sep. 2023
Stayed in the old room, but was told the new renovated rooms are execellent! Note, when you check in, ask for the new rooms!
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我酒店信任與支持,期待您的下次光臨!
dombu
Liuxia Chengyun Double Bed Room
Bodde på okt. 2023
Par
80 recension
5.0/5
Enastående
Publicerades 22 jan. 2024
The location is prefect, very convenience, The room is clean
Översätt
Svar från boendet: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Mr1978
Bodde på okt. 2023
Ensamresenärer
9 recension
4.0/5
Mycket bra
Publicerades 5 feb. 2024
Good not bad excellent food and good room
Översätt
Svar från boendet: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Raquel Monreal
Bodde på maj 2022
Par
40 recension
5.0/5
Enastående
Publicerades 18 juni 2022
We went to this hotel for a short holiday and it’s been the most amazing experience! When we got there the staff attended us in perfect fluent English! We got an upgrade to a better room due to the construction site nearby but honestly the noise wasn’t even noticeable. The breakfast is the best I’ve had in a long time huge variety of stuff western food, fresh juices, cereals, english breakfast, all kinds of dumplings… The leisure area is beautiful we played tennis and the coach was genuinely kind and we are still in touch with him, became our friend! Hahaha really nice sauna, steam room, awesome swimming pool, quiet gym… really really nice. And it’s got a Starbucks inside of the hotel… + great attraction the surrounding area. I absolutely recommend this place for foreigners and locals.
Översätt
Svar från boendet: Dear guests and friends, thank you very much for choosing Grand LAN Hotel and thank you for your recognition of hotel service.Grand Hotel will continue to maintain high quality and excellent guest service standards and strive to create a comfortable and warm environment for every guest.Thank you again for your affirmation of the hotel and looking forward to coming again.
Neyaz
Baoshi Mountain View Double Bed Room
Bodde på maj 2024
Bokat för andra
25 recension
5.0/5
Enastående
Publicerades 9 juni 2024
Perfect view
Översätt
Svar från boendet: 非常高興您在世貿君瀾大飯店度過了愉快的度假時光,您的滿意和好評是對我們最大的認可,希望能再次為您服務!
Gästanvändare
Bodde på juni 2022
Par
2 recension
4.5/5
Utmärkt
Publicerades 25 juli 2022
What a wonderful hotel! Super nice staff, good location close to the metro station, beautiful mountain view. Clean swimming pool and good breakfast. I highly recommend this place.
Översätt
Svar från boendet: 尊敬的貴賓朋友,非常感謝您選擇世貿君瀾大飯店,謝謝您對酒店服務的認可。大飯店的服務宗旨就是為每一位賓客提供始終如一的高品質服務,以達到您的期望。我們將不斷提升服務質量,確保您每一次入住都是美好的經歷和體驗。雲天閣能量早餐喚起一天的滿滿正能量,早餐種類豐富。另外建議您可以嘗試一下雲天閣的自助午餐和晚餐,品類也十分繁多,有佛跳牆、海鮮自助等等美食。自助餐廳的哈根達斯冰淇淋暢吃哦~期待您的再次入住,祝願美好的事物每天與您相伴!
Misaki
Deluxerum i queensize
Bodde på mars 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
酒店位置很好,就在黃龍商圈,房間很乾凈,服務很熱情。前台的莎莎服務非常非常好,主動幫我們辦理入住,體驗非常好。 有求必應,需求響應也很快,大堂裝置很漂亮,還有我喜歡的紅菜頭鮮榨果汁~ 早飯花樣也很多,下次來杭州還會繼續再住的~ 離西湖也很近~騎車15分鐘就到了~地鐵直達~停車也方便 ~很開心的體驗
Översätt
Svar från boendet: 親愛的朋友,您的滿意就是我們最大的幸福。在這座充滿詩意的城市,很高興我們的酒店成為您旅途中的温暖驛站。從踏入酒店的那一刻起,莎莎用熱情服務為您開啟美好的旅程,大堂的精美裝置、健康的鮮榨果汁,以及豐盛的早餐,陪伴您度過愉快的時光。距離西湖的短暫路程,讓您輕鬆領略杭州的湖光山色。期待與您的下一次相遇,願我們的酒店永遠是您旅途中的安心港灣 。
Austin Tian
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
假期入住世貿君瀾,辦入住碰到小孔,幫忙安排好小朋友早餐,還送了小朋友伴手禮,關鍵是有問必答,出去玩的時候不清楚給小孔發訊息,都特別及時的回覆,態度特別好,服務特別棒。房間窗外就是寶石山,視野好。酒店早餐也很豐盛,大堂很漂亮,禮賓特別有禮貌,總之,很不錯的體驗
Översätt
Svar från boendet: 親愛的朋友,在假期的時光裏,我們很榮幸能為您和家人打造一段美好的入住記憶。小孔用真誠的服務,為小朋友送上温暖,也為您的旅程排憂解難。當您推開窗,寶石山的秀麗景色映入眼簾,大堂的精緻與早餐的豐盛,陪伴您開啟活力滿滿的一天,禮賓人員的禮貌問候,為您的每一次出行與歸來增添温馨。希望我們的酒店,能成為您每一次杭州之行的温馨港灣,期待在未來的日子裏,與您再度相逢 。
Beijiaerhupandelaoganbu
Svit Garden
Bodde på mars 2025
Annat
11 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
小胡入住前就電話聯繫了,幫忙拍攝房間視頻協助挑選房間,服務很周到,房間是帶露台的,可以在露台上享受下午茶,景色很不錯,對面就是寶石山。知道是晚上抵店還準備了夜點心,入住後小胡也一起送到房間,介紹房間設施,早餐也安排了送房服務,服務很貼心。酒店的地理位置也很好,離西湖很近,這次時間很趕都沒來得及好好玩,下次還要再來!
Översätt
Svar från boendet: 尊敬的賓客,衷心感謝您選擇我們酒店,並對小胡的服務給予極高評價。小胡深知客人對理想房間的期待,入住前主動拍攝房間視頻,助您選到心儀房間。考慮到您夜間抵達,準備夜點心,還在入住時細緻介紹房間設施,安排早餐送房服務,這些都是我們踐行 “以客為尊” 服務理念的體現。酒店毗鄰西湖,周邊風景優美,我們很遺憾這次您行程匆忙。期待您下次光臨,我們將提供更貼心的服務,助您深度領略杭州的美 。
Ruisuitingfangxuanling
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
3 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
下了車抵達飯店正門口,偶遇yy姐接待,幫助安排房間,送上樓,紅木裝修風格。飯店大堂環境優美,氛圍感佳,假期飯店客流量大,人氣旺,y姐提醒前往火車東站的,地下室地鐵3號在西湖文化廣場換1號線,便捷,免去假期打車等候,路上擁堵煩躁,一切都是最好的安排。
Översätt
Svar från boendet: 尊敬的賓客:衷心感謝您選擇我們飯店,分享這段細緻且暖心的入住經歷。yy 姐在您抵達時主動提供幫助,引領您至房間,介紹出行攻略,這不僅是她個人職業素養的彰顯,更是我們飯店 “賓客至上” 服務理念的生動實踐。飯店精心採用紅木裝修風格,打造具有格調的大堂環境,希望給每一位賓客帶來獨特且舒適的體驗。得知我們的服務和環境能為您的假期出行提供便利,減少困擾,我們深感欣慰。您的肯定給予我們前行的動力,未來,我們會持續提升服務品質,優化細節。期待您再次光臨,我們將以更貼心的服務,伴您開啟新的美好旅程。