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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Whidyo
Selected Double Room
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 1 jan. 2025
Receptionist was very helpful! Scene also magnificient!
Översätt
Svar från boendet: Dear: Thank you very much for your recognition of our work. If you are happy and satisfied with your stay, please help introduce it to the people around you. Thank you for your support, welcome to come home often!
_evas_
Specialrum i queensize
Bodde på juni 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 30 juli 2024
I should say that if I ever get the chance to go to Hangzhou again, I will definitely stay here, no doubt. The service is great, the room clean, its close to metro station, there is a Starbucks and affordable restaurant around the area. I should also say that the area is extremely green, I have no complaint.
Översätt
6/15
Svar från boendet: 清溪水碧繞蓮灘,飛鷺高翔鳥語歡。有時候照片記錄的一段過往,有時候照片流淌着美好的瞬間,再次感謝用户的好評,以及對於前廳人員的服務肯定
RaduMF
Discount Twin Room
Bodde på okt. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 8 jan. 2025
The room was small, but nice and clean, with comfortable beds. The only problem was that the hotel wasn't too easy to find, because was somehow behind of a mall. The taxi stopped at the main road, and the distance was quite long and pretty difficult to find considering that it was really late and we were tired. It's very near to Xixi wetlands so it's pretty convenient.
Översätt
Svar från boendet: Thank you very much for taking the time out of your busy schedule to share your check-in experience with us.It is a pity that we didn't get you five-point comments.Maybe we still have shortcomings.We will try our best to correct them next time.
Anonym användare
Specialrum i queensize
Bodde på aug. 2024
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 6 okt. 2024
It is good to look around because it is near a wetland. There is a restaurant nearby and a nice course for a walk. The bed is comfortable and the blanket is cozy. It is nice because it is located in a place that is not crowded. You can run the washing machine. The dryer is not cleaned. The sound insulation is not soundproof, so the sound of words and doors closing in the hallway is severe. Earplugs are absolutely necessary.
Översätt
Svar från boendet: 尊敬的賓客: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
J. Shakoor
Specialrum i queensize
Bodde på maj 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 27 juli 2024
This was an unexpected win! Room was very spacious clean with a kitchen! I was in walking distance to a mall. Staff was very helpful! Definitely recommend
Översätt
Svar från boendet: Thank you for your five-star praise and high recognition of our employees. I look forward to your next stay!
Peter Hau Chen
Utvalt standardrum
Bodde på nov. 2024
Ensamresenärer
10 recension
4.5/5
Utmärkt
Publicerades 15 dec. 2024
Good location and clean room!
Översätt
Svar från boendet: Hello, dear guest, thank you for your praise. This is the greatest encouragement for Xiao Bu. It's a pity that we didn't get your five-star praise. Maybe we didn't do well enough in some aspects. We will definitely correct it next time! Welcome you to go home next time!
Gästanvändare
Selected Double Room
Bodde på jan. 2023
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 14 feb. 2023
The room I stayed at was upgraded to a loft by the friendly front desk guy. The very roomy space and high ceiling was very pleasant and comfortable. I think I’ll be staying here more often.
Översätt
Svar från boendet: 您好,客官。 首先感謝您在眾多酒店中選擇了布魯克酒店。酒店地處杭州西湖區,西溪濕地國家公園東南側,附件集餐飲、娛樂、以及阿里巴巴付款寶大樓步行約15分鐘。此外地鐵三號線東嶽站步行僅8分鐘。是園區性價比高、自然生態環境好、集生活場景服務等元素雲集一身。我們的服務使命,沒有最好,只有更好。我們在更好的路上一直前行,一直砥礪,一直努力着。
Hejunru Hilary
Selected Double Room
Bodde på dec. 2022
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 1 feb. 2023
Very nice cozy little hotel. Short walk from the subway station.
Översätt
Svar från boendet: Dear Guest, thank you for leaving this such marvelous comments for our teams guy. The Brook hotel is located in Xixi International Tourism Complex with convenient transportation. Only 10 minutes walk to metro station. Tree-lined and dining options are plentiful. We look forward to welcoming you again.
w
Selected Double Room
Bodde på okt. 2022
Ensamresenärer
39 recension
4.5/5
Utmärkt
Publicerades 15 dec. 2022
I love staying there in the wetlands. the rooms are small but worth it.
Översätt
Svar från boendet: 小布認為,家不在大,有愛才幸福,希望我們暖心的服務會讓您愛上我們。小布有不同類型的房型以供不同需求的客人選擇,您可以選擇別的房型,不同房型面積不一樣的,而且小布地理位置優越,在景區周邊寸土寸金,性價比還是挺高的。期待您的再次光臨,祝安好!
Sophie1404
Selected Double Room
Bodde på maj 2022
Res med vänner
4 recension
3.5/5
Publicerades 13 juni 2022
The hotel was pleasant enough and the staff were accommodating and spoke decent English.
The room was quite small and had a bad smell from the sink and shower drains. The noise from the corridor was also quite loud.
Översätt
Svar från boendet: Dear guest, welcome to renzen brook hotel. and it is awfuly pity to get trouble for u. During your stay in the hotel ,please don't be hesitated if you have any require, just tell the front desk and we can provide 24hours service for you .
Anna0012
Selected Double Room
Bodde på maj 2022
Affärsresenärer
31 recension
4.7/5
Otroligt
Publicerades 12 juni 2022
Great hotel, good price. Nice location, right at the Xixi wetland park.
Översätt
Svar från boendet: Dear guest, Thank you for your praise and leave such a marvelous words for the Brook hotel partner. we hope to see you again.