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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Alla recensioner(1266)
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Utsökt frukost(241)
Fantastiskt afternoon tea(175)
Snygg design(158)
Vänlig personal i receptionen(130)
Nära tunnelbana(57)
Utmärkt för barn(47)
Har lekplats för barn(23)
Utmärkt badkar(20)
Negativa recensioner(15)
Anonym användare
Tvåbäddsrum
Bodde på dec. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 12 dec. 2024
The room is clean and spacious, and the staff are friendly and welcoming. The hotel design is to my liking, it’s very cozy and comfortable.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Studio - Trädgårdsutsikt
Bodde på okt. 2024
Familj
33 recension
5.0/5
Enastående
Publicerades 6 dec. 2024
Great Stay at the Nook Hotel. Good location. Delicious breakfast. Large rooms and comfortable beds.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
Gästanvändare
Rum med king size-säng
Bodde på sep. 2024
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 29 sep. 2024
Pretty good location to access popular places of interest, though the subway could be a distance to walk. Amenities and cleanliness is good. Starbucks, luckin coffee and convenience store are nearby.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
Michael KF
Tvåbäddsrum
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
It is really well designed hotel. I like the style.
The hotel is well maintained but still noticeably aged.
It is nice and clean.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
badtzmaru
Rum med king size-säng
Bodde på nov. 2024
Res med vänner
10 recension
5.0/5
Enastående
Publicerades 4 nov. 2024
Super clean and spacious rooms. Attentive and kind receptionist.
They got free DIY laundry room which is rare for a modern hotel.
Confidently recommended for a relaxing trip to Hangzhou
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
Eranga
Rum med king size-säng
Bodde på maj 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 9 maj 2024
The hotel's service was exceptional and the restaurant provided a delightful dining experience. Its location offered convenient access to a range of dining options and the premises were maintained to a high standard of cleanliness.
Översätt
6/9
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
wanghuiling
Mountain-view Double Room
Bodde på okt. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 29 okt. 2024
Reception is extremely friendly and helpful. Location is convenient only 5 mins walk to metro station. There is luckin coffee and family convenient store within walking distance to the hotel. The hotel offers free afternoon snack which includes sandwich waffles fruit and dessert, as well as coffee machine. I would recommend this hotel to solo travellers as well as family travel.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
AJ Lehtinen
Rum med king size-säng
Bodde på apr. 2024
Familj
2 recension
4.5/5
Utmärkt
Publicerades 21 apr. 2024
The service was great, the staff were nice and really did their best to assist. I would like to especially mention Yuan (not sure about the spelling) who attended to us when we arrived on our first night. she assisted with my questions even if we had to use a translator. I had so many problems at one time as it was our first night and she tried to patiently give me a solution or an answer.
We got lost going to the hotel as we came by metro and the maps were not accurate enough to find it easily. We asked three people and the last one finally called the hotel to ask where it was. When we reaches the hotel, the one on duty was already waiting for us at the door.
Just when we thought the tea time was over, as we were tired and hungry after all that searching, that’s when she brought a new batch of creme brulee and nicely designed yoghurt. I kid you not, that’s the best tasting yoghurt for me ever (I’ve tasted so many all these years from many different countries and brands).
The breakfast had enough variety and good quality food. Rooms were clean and comfortable.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
sonia
Family Room - Mountain-View (2 Beds)
Bodde på sep. 2024
Affärsresenärer
2 recension
4.5/5
Utmärkt
Publicerades 8 sep. 2024
Lucy was excellent at reception. She helped us in every way possible . Very pleasant and always smiling . Our stay was very comfortable but the first room we got was see through bathrooms and we were family of three but they changed our room for private bathroom so please as for it. The reception area needs more light . It's very dark .
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
winnie
Family Room - Mountain-View (2 Beds)
Bodde på aug. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 2 sep. 2024
The hotel staffs are very friendly and nice especially 红 auntie in the breakfast place. Beds are nice to sleep and free mini bar.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
Gästanvändare
Rum med king size-säng
Bodde på apr. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 9 apr. 2024
Friendly staff and hotel location is near metro.breakfirst is nice.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
Gästanvändare
Studio - Trädgårdsutsikt
Bodde på okt. 2024
Res med vänner
22 recension
5.0/5
Enastående
Publicerades 17 nov. 2024
Really nice hotel! On the more quiet side of the lake but definitely more peaceful
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
huang
Mountain-view Twin Room
Bodde på juli 2024
Res med vänner
5 recension
3.7/5
Publicerades 1 aug. 2024
room is too dark. bathroom is too dark. no swimming pool
afternoon tea and breakfast both are lack of variety.
service is great though.
a little overpriced for the whole offering
Översätt
Svar från boendet: Dear guest, we are very sorry that this check-in did not meet your expectations. We try our best to meet all the guests' check-in needs from the details. We will also actively improve the breakfast and afternoon tea you mentioned, your comments are the biggest encouragement for us. Thanks again for your comments! Looking forward to your visit again!
Bay Lay
Family Room - Mountain-View (2 Beds)
Bodde på okt. 2024
Res med vänner
2 recension
4.2/5
Mycket bra
Publicerades 27 okt. 2024
Quiet place and convenient to go attraction places. All staff are nice
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel
yan
Tvåbäddsrum
Bodde på juli 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 15 juli 2024
This is the best designed hotel I have been visited. Beautiful lighting, color and materials. Feel very comfortable and luxury, all details matter. The staff was very professional, polite and warm. Easy to visit all attractions from the hotel. Highly recommend to visit.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay with us. We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We look forward to your coming back to our hotel