Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)

Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station) recensioner

Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)

No. 2 Tangmiao Road, Xihu District, Hangzhou, Zhejiang, 310013, ChinaVisa hotellinformation
Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)
Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)Hangzhou Lanka Boutique Hotel (Xihu District Gudang Subway Station)
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Gästrecensioner

9.3/10
Enastående
2343 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.3
Renlighet9.3
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Alla recensioner(2343)
Positiva recensioner(2287)
Recensioner med foton/video(240)
Vänlig personal i receptionen(240)
Elegant miljö(193)
Utsökt frukost(149)
Fantastiskt afternoon tea(76)
Praktisk parkering(71)
Utmärkt för affärsresor(60)
Nära tunnelbana(37)
Utmärkt badkar(13)
Negativa recensioner(56)
Traveler Dan
Queensize-rum i business-klass
Bodde på mars 2025
Ensamresenär
58 recension
7.0/10
Publicerades 6 apr. 2025
The hotel was fine. Simple to get to from the metro. Not a lot of places to eat at around there but easy enough to get to the metro to somewhere to eat. The breakfast was not worth it. They had no bread left at 8:30 when I got there. The attendant brought some out after I asked but when I went to butter my toast they didn’t have any knifes. They only had forks, spoons and chopsticks and when I asked the attendant said they don’t have any which is weird because the breakfast is served in the restaurant next to the hotel. The room could use a new curtain as well it had holes in it and let the light in when the sun came up.
Översätt
Svar från boendet: 尊敬的客人:非常感謝您選擇入住杭州蘭卡酒店,同時也感激您花費時間為我們留下寶貴的點評。關於早餐供應的問題,出現麪包過早售罄以及用餐工具缺失的狀況,我們向您致以最誠摯的歉意。這反映出我們在早餐運營管理上的嚴重失誤,未能提前預估好食物的消耗量,也疏忽了對餐具配備的檢查。我們已緊急召集餐飲團隊,重新優化早餐供應流程,增加麪包等熱門食品的儲備量,並在開餐前仔細檢查各類餐具的齊全性,杜絕此類問題再次發生。房間窗簾有破損,影響您休息的私密性和舒適性,這是我們客房維護工作的失職。我們已安排客房部同事對所有房間的窗簾進行全面排查,針對有問題的窗簾即刻更換全新的。日後也會加強客房設施設備的日常巡檢力度,確保客人入住體驗不受影響。真誠期待您的再次光臨,屆時定讓您看到我們顯著的改進與提升,為您打造舒適、滿意的入住體驗。
Travels4life
Superior-rum i queensize
Bodde på feb. 2025
Par
2 recension
10/10
Enastående
Publicerades 26 apr. 2025
Lovely staying in this hotel. Everything is nice and comfortable. Staff was helpful and friendly. Surrounding has a lot of restaurant and just couple minutes away from metro station, really convenient.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Niaani
Superior-rum i queensize
Bodde på dec. 2024
Ensamresenär
30 recension
9.5/10
Otroligt
Publicerades 10 mars 2025
Enjoyed my stay here. Clean and well designed room. Only disappointed that the rooms are smoking and can be smelling like cigarettes.
Översätt
Svar från boendet: 尊敬的客人:您好!非常感謝您選擇下榻杭州蘭卡酒店,同時也感激您對我們房間乾淨整潔及精美設計的認可,這是我們團隊一直努力維護的標準。對於房間存在可吸煙及煙味問題,我們深表歉意。您反饋的情況對我們十分重要,我們已着手優化管理措施,對房間進行更深度的除味處理。期待您再次光臨,相信我們會為您帶來更完美的體驗,屆時定讓您滿意!若您後續有任何需求,歡迎隨時聯繫我們,祝您生活愉快!
Gästanvändare
Superior-rum i queensize
Bodde på mars 2024
Familj
3 recension
5.0/10
Publicerades 7 apr. 2024
The hotel is near to the metro station, and is very quite. But the entire outlook of hotel is nothing like the video shown, so don’t be fooled by the promotion video. For the hotel facilities, although it is told that the hotel has a gym room and laundry room, actually there is only 3 exercise machines( running trail, cycling) and 2 washing machines, both in the same room. The check in procedure is a bit slow and there is no views outside of the window, only a plant which is dying. The hotel is completely overrated, the sound proofing is so bad that I can hear upstairs flushing toilet and next door chatting, people shutting their doors.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常抱歉沒能讓您有一次滿意的入住體驗,您提出的寶貴意見我們非常重視,並會將您的意見反饋到各部門並及時做出調整,我們會改正我們的不足,期待您的下次光臨,為您提供更周到的服務
BSena
Superior-rum i queensize
Bodde på feb. 2024
Familj
4 recension
10/10
Enastående
Publicerades 10 mars 2024
The hotel was a lovely place. We quite liked the restaurant which was pleasing to the eye. Their afternoon tea could improve. Otherwise I think it was value for money. The room was spacious and the bed was comfortable.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Viktoria Radnaeva
Superior-tvåbäddsrum
Bodde på sep. 2024
Ensamresenär
88 recension
10/10
Enastående
Publicerades 6 jan. 2025
Clean nice hotel in the downtown of Hangzhou
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Rebecca
Superior-rum i queensize
Bodde på dec. 2023
Ensamresenär
2 recension
10/10
Enastående
Publicerades 26 jan. 2024
I stayed here for a few nights and was very impressed! The rooms are gorgeous, clean and the staff are friendly.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
VincentJames
Duplex Suite - 2-Bedroom
Bodde på nov. 2023
Familj
15 recension
9.5/10
Otroligt
Publicerades 1 jan. 2024
The rooms are very massive which was a huge bonus for my family of four. It was also very nice that they came with afternoon tea breakfast . There was an ample amount of food at breakfast--we did not leave hungry. The location is convenient because the subway is a quick walk. We would definitely stay here again.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2023
Reser med vänner
13 recension
10/10
Enastående
Publicerades 26 nov. 2023
Friendly reception. Check in/out with no problems. Room had everything you usually need. Felt comfortable!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience at LanKa Boutique Hotel Hangzhou. We are delighted to hear that you had a pleasant stay with us and found our staff friendly, and your room comfortable with everything you needed.We value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards of service and facilities we provide.Thank you again for your review, and we hope to welcome you back to LanKa Boutique Hotel Hangzhou in the future.Best Regards,LanKa Boutique Hotel Hangzhou
B_inC
Superior-rum i queensize
Bodde på okt. 2023
Reser med vänner
13 recension
9.5/10
Otroligt
Publicerades 19 nov. 2023
We had a lovely stay at the hotel. The location was what we needed for our purpose to our visit in Hangzhou. We didn’t have breakfast at the hotel but I’ve heard that it’s very Chinese and not so much Western food available.
Översätt
Svar från boendet: Dear Guest,We are so pleased that you had a lovely stay at our hotel. We are delighted that our location met your needs during your visit to Hangzhou.We would also like to share that we do offer a breakfast menu, but understand that you may not have had the opportunity to experience it during your stay. We can assure you that our breakfast menu is a unique blend of traditional Chinese cuisine and Western options, providing a diverse range of choices to suit different tastes.Thank you for your positive feedback and we hope to have the opportunity to welcome you back in the future.Warm regards, Hotel Team
洋杨
Superior-rum i queensize
Bodde på dec. 2023
Ensamresenär
5 recension
10/10
Enastående
Publicerades 26 mars 2024
nice hotel. they also provided self service laundry
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Gästanvändare
Superior-tvåbäddsrum
Bodde på sep. 2022
Annat
2 recension
10/10
Enastående
Publicerades 23 okt. 2022
jiudianhuanjinghenhao
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Gästanvändare
Duplex Suite - 2-Bedroom
Bodde på maj 2025
Familj
5 recension
6.0/10
Publicerades 26 juni 2025
房間裝修很老舊,客房樓道里味道很重,洗手池很臟 ,房間燈光陰暗,還有一衹別人的襪子在桌子下面,而且吃早餐的地方不開空調 , 30多度的氣温,開着門,蒼蠅蚊子一大堆,非常非常不好的體驗,真的不可能是四鑽的品質,希望攜程更改星級核查一下哦
Översätt
6/7
Svar från boendet: 尊敬的客人,您好!萬分抱歉此次入住未能達到您的預期,給您帶來如此糟糕的體驗!您反饋的房間裝修陳舊、樓道異味、洗手池清潔不到位、燈光昏暗、遺留異物等問題,我們已第一時間通知客房部及工程部徹查整改:全面排查客房設施老化情況,制定翻新計劃;加強清潔頻次與質檢力度,嚴格規範客房清掃流程;對於早餐區域空調未開啟、蚊蟲滋生的問題,我們已對相關責任人進行培訓,目前已聯繫專業消殺公司制定週期性防蟲方案。
Gästanvändare
Superior-rum i queensize
Bodde på maj 2025
Reser med vänner
3 recension
2.7/10
Publicerades 27 juni 2025
衞生:不好 設施:很爛空調不舒服不冷早上特別吵窗户關上也有別人像打呼嚕一樣的聲音應該是一早上在那邊裝修入住進去一股味道 服務:服務還可以就是酒店本身自己爛不捨得改像旅館設施老掉牙
Översätt
Svar från boendet: 尊敬的客人:您好!非常感謝您選擇入住杭州蘭卡酒店並留下詳細反饋。對於此次入住體驗中出現的諸多問題,我們深感歉意,也很抱歉未能為您提供舒適的住宿環境。您提到的幾點問題我們已逐一梳理,並高度重視。再次為此次不佳體驗向您致歉!
TonyMacoronni
Utvalt rum med Queen Size-säng
Bodde på mars 2025
Ensamresenär
21 recension
10/10
Enastående
Publicerades 29 apr. 2025
酒店坐落在西湖和天目山街道之間 雖然説外觀有些簡陋過時 但是在這個價位下,大堂的環境以及我住的這個浴缸大套房,室內的設計,使用的傢俱,還有面積達到了50個平方,都做到了超出這個價位的水準 了 對比了青芝塢的民宿 我頭也不回的選擇了這家酒店
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!