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Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Grace Calleja
Standardrum med kingsize-säng
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 25 maj 2025
This hotel is literally ACROSS West Lake. I am still in AWE with the beautiful and memorable experience we had staying in this BEAUTIFUL AND TRANQUIL place. I am attaching photos of the grounds. Just walking around the compound early morning or after dinner is a treat! If I am not mistaken, there are 6 2-story high buildings in the compound that are used as hotel rooms and convention halls or meeting rooms and breakfast place. There was also one building in the compound where Mao Zedong drafted the first constitution! We stayed at the second floor of Building #2. From what I learned, this place is government-run and was renovated and used during the ASEAN summit in Hangzhou where foreign dignitaries stayed. They have a very fast and simple one-man check in counter. Very few English speaking staff, but everyone was very nice and room service was very fast. The room is good for 2pax with a kingsize bed but we opted to pay for an extra bed as there were 3 of us staying in the room. The beddings, towels and toiletries were all high quality and with Dyson haridryer! The scent of their shampoo and bodywash were also very nice. I like that their toilet and shower are separate cubicles which makes the morning rush faster. Toilet is smart toilet - which is a big plus as most hotel toilets do not have bidet! The breakfast buffet that is part of the room package was FANTASTIC! There were 2 options - one is an inhouse buffet breakfast and other one is at 1913, a Michelin-mentioned restaurant which is just beside the compound. We opted to dine at the 1913 on our first morning and thought the food was great with a lot of selection and quality options. Personally, I think the inhouse option was a better breakfast - better than a 5-star hotel breakfast! Since the compound is big, a free shuttle is available to take us to our chosen breakfast place or anywhere in the compound. On our second day, we had to catch a train and had to leave earlier than the scheduled breakfast time, upon request the hotel thoughtfully and generously packed for us a takeaway food which we conveniently ate during our train ride. One of the highlights. of our stay here was the free costume rental and 1-hour photography session that was bundled with our room cost. My 82 year old mom had a grand time! BONUS: the hotel provided a free wheelchair for the duration of our stay which we could use inside and outside of the compound! My mom was able to enjoy the scenery of West Lake because of that! The only downside was despite being a non-smoking room, I could still smell faint scent of cigarette. Overall, this place is SUPERBLY RECOMMENDED!
Översätt
6/12
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造濕馨舒適的港灣。
Gästanvändare
Exquisite Twin Beds Room
Bodde på mars 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Had a wonderful stay! The room was beautifully decorated and well-appointed, offering both comfort and style. The guest laundry facilities were a convenient bonus. Breakfast was delicious, with a great selection of both Chinese and Western options. The hill behind the hotel provided a stunning view of West Lake. The bus stops right at the entrance provided easy access to Lingyin Temple and the city centre.
Översätt
Svar från boendet: 巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望浙江西湖山莊會是您記憶裏永遠的暖。祝安好!
shen zhe
Exklusivt rum (dubbelsäng)
Bodde på jan. 2025
Familj
60 recension
10.0/10
Enastående
Publicerades 4 feb. 2025
It is a very good place to stay. Perfect location, elegant facilities, excellent service team.
Översätt
Svar från boendet: 尊敬的賓客您好,能得到您的肯定我們由衷的感到高興和鼓舞。山莊一直都以國賓接待的標準堅持自己,秉持初心,用心做事,用情做事,我們希望在杭州最美的地方給您提供最優的服務,以後的時間很長,我們要做的還有很多,但是山莊未來可期,希望您與山莊的相遇不是初見而是歸來。
Xiaobei
Exklusivt rum (dubbelsäng)
Bodde på apr. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 13 maj 2024
Beautiful and ambient, the front desk lady 小童 in building #5 was super helpful with my left belongings.
However the sound proof in the hotel was poor.
Large selection of breakfast buffet.
Översätt
Svar från boendet: 非常感謝您在百忙之中寫下點評,您的滿意是我們前行最大的動力,期待您的下次入住!
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på maj 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 23 juni 2024
Excellent service, located 5 mins to the west lake. We really enjoy our stay.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對山莊一直以來的支持,山莊內樹茂竹秀,綠坪如茵,蟬鳴蟲唱,曲徑迂迴,有江南園林之精巧,即使賓客在繁華鬧市之中亦可拋卻瑣事煩憂,享受清凈悠然,是您旅遊度假、休閑娛樂的理想場所。
Fengxia
Exklusivt Rum (2 sängar)
Bodde på sep. 2023
Par
1 recension
10.0/10
Enastående
Publicerades 25 okt. 2023
The place is very beautiful and quiet. The breakfast is delicious and overwhelmingly in varieties. It is the best breakfast we ever had during traveling in Hangzhou.
Översätt
Svar från boendet: 尊敬的客人:您好!感謝您對山莊的喜愛與肯定,我們為能接待您這樣有愛的客人而感到榮幸。我們所做的一切都是為了給每位賓客留下這樣深的印象,追求高品質的服務質量也是我們一如既往的目標。再次感謝您的評價,我們會繼續努力,越來越好,期待您的再次光臨!
JackH1
Exklusivt rum (dubbelsäng)
Bodde på dec. 2023
Familj
48 recension
10.0/10
Enastående
Publicerades 15 feb. 2024
Good place to relax with big room full of amenities 👌🏼
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您入住浙江西湖山莊,山莊緊鄰西湖,位於寶石山下,具有較高的植被覆蓋率,讓您在雨打蕉葉中入眠,在翠鳥啼鳴間醒來,輕柔的夏風帶來荷花的清晨問候,抬頭是澈藍的天空,眼下是碧波蕩漾的西湖,來過山莊的人都不會忘記屬於杭州的那份靜謐深沉
Gästanvändare
Tvåbäddsrum Standard
Bodde på aug. 2024
Affärsresenärer
15 recension
10.0/10
Enastående
Publicerades 14 sep. 2024
very good
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您入住浙江西湖山莊,山莊緊鄰西湖,位於寶石山下,具有較高的植被覆蓋率,讓您在雨打蕉葉中入眠,在翠鳥啼鳴間醒來,輕柔的夏風帶來荷花的清晨問候,抬頭是澈藍的天空,眼下是碧波蕩漾的西湖,來過山莊的人都不會忘記屬於杭州的那份靜謐深沉
Bai
Standardrum med kingsize-säng
Bodde på juni 2023
Affärsresenärer
29 recension
10.0/10
Enastående
Publicerades 26 juli 2023
Very good location with super nice gardens
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇西湖山莊,山莊坐落於杭州的西子湖畔,擁有着得天獨厚的自然環境和細緻入微的親情服務,期待與您的再次相聚。
Gästanvändare
Standardrum med kingsize-säng
Bodde på okt. 2022
Par
1 recension
9.5/10
Otroligt
Publicerades 22 nov. 2022
The experience is great and with all the trees around the air quality is fresh.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇西湖山莊,山莊坐落於杭州的西子湖畔,擁有着得天獨厚的自然環境和細緻入微的親情服務,期待與您的再次相聚。
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på mars 2023
Res med vänner
70 recension
9.5/10
Otroligt
Publicerades 9 apr. 2023
Was Government facility,good location
Översätt
Svar från boendet: 尊敬的賓客您好,歡迎您入住浙江西湖山莊,山莊不僅生態環境優美,地理環境優越,山莊內還有意義非凡的五四憲法紀念館建立其中,記錄著毛主席當年在此建立憲法時的深邃時光,歡迎您下次入住時欣賞參觀。