Westlake Villa·Hangzhou&State Guest Reception Center

Westlake Villa·Hangzhou&State Guest Reception Center recensioner

Westlake Villa·Hangzhou&State Guest Reception Center

No.84 Beishan Street, Xihu District, Hangzhou, Zhejiang, ChinaVisa hotellinformation
Westlake Villa·Hangzhou&State Guest Reception Center
Westlake Villa·Hangzhou&State Guest Reception CenterWestlake Villa·Hangzhou&State Guest Reception CenterWestlake Villa·Hangzhou&State Guest Reception Center
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Gästrecensioner

9.7/10
Excellent
4183 recension
Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Elegant miljö(1120)
Utsökt frukost(822)
Utsikt över trädgården(212)
Utmärkt för barn(171)
Erbjuder upphämtning/avlämning(82)
Utsökt buffé(64)
Utmärkt restaurang(57)
Har lekplats för barn(53)
Negativa recensioner(39)
Grace Calleja
Standardrum med kingsize-säng
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 25 maj 2025
This hotel is literally ACROSS West Lake. I am still in AWE with the beautiful and memorable experience we had staying in this BEAUTIFUL AND TRANQUIL place. I am attaching photos of the grounds. Just walking around the compound early morning or after dinner is a treat! If I am not mistaken, there are 6 2-story high buildings in the compound that are used as hotel rooms and convention halls or meeting rooms and breakfast place. There was also one building in the compound where Mao Zedong drafted the first constitution! We stayed at the second floor of Building #2. From what I learned, this place is government-run and was renovated and used during the ASEAN summit in Hangzhou where foreign dignitaries stayed. They have a very fast and simple one-man check in counter. Very few English speaking staff, but everyone was very nice and room service was very fast. The room is good for 2pax with a kingsize bed but we opted to pay for an extra bed as there were 3 of us staying in the room. The beddings, towels and toiletries were all high quality and with Dyson haridryer! The scent of their shampoo and bodywash were also very nice. I like that their toilet and shower are separate cubicles which makes the morning rush faster. Toilet is smart toilet - which is a big plus as most hotel toilets do not have bidet! The breakfast buffet that is part of the room package was FANTASTIC! There were 2 options - one is an inhouse buffet breakfast and other one is at 1913, a Michelin-mentioned restaurant which is just beside the compound. We opted to dine at the 1913 on our first morning and thought the food was great with a lot of selection and quality options. Personally, I think the inhouse option was a better breakfast - better than a 5-star hotel breakfast! Since the compound is big, a free shuttle is available to take us to our chosen breakfast place or anywhere in the compound. On our second day, we had to catch a train and had to leave earlier than the scheduled breakfast time, upon request the hotel thoughtfully and generously packed for us a takeaway food which we conveniently ate during our train ride. One of the highlights. of our stay here was the free costume rental and 1-hour photography session that was bundled with our room cost. My 82 year old mom had a grand time! BONUS: the hotel provided a free wheelchair for the duration of our stay which we could use inside and outside of the compound! My mom was able to enjoy the scenery of West Lake because of that! The only downside was despite being a non-smoking room, I could still smell faint scent of cigarette. Overall, this place is SUPERBLY RECOMMENDED!
Översätt
6/12
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造濕馨舒適的港灣。
Gästanvändare
Exquisite Twin Beds Room
Bodde på mars 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Had a wonderful stay! The room was beautifully decorated and well-appointed, offering both comfort and style. The guest laundry facilities were a convenient bonus. Breakfast was delicious, with a great selection of both Chinese and Western options. The hill behind the hotel provided a stunning view of West Lake. The bus stops right at the entrance provided easy access to Lingyin Temple and the city centre.
Översätt
Svar från boendet: 巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望浙江西湖山莊會是您記憶裏永遠的暖。祝安好!
shen zhe
Exklusivt rum (dubbelsäng)
Bodde på jan. 2025
Familj
60 recension
10.0/10
Enastående
Publicerades 4 feb. 2025
It is a very good place to stay. Perfect location, elegant facilities, excellent service team.
Översätt
Svar från boendet: 尊敬的賓客您好,能得到您的肯定我們由衷的感到高興和鼓舞。山莊一直都以國賓接待的標準堅持自己,秉持初心,用心做事,用情做事,我們希望在杭州最美的地方給您提供最優的服務,以後的時間很長,我們要做的還有很多,但是山莊未來可期,希望您與山莊的相遇不是初見而是歸來。
Xiaobei
Exklusivt rum (dubbelsäng)
Bodde på apr. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 13 maj 2024
Beautiful and ambient, the front desk lady 小童 in building #5 was super helpful with my left belongings. However the sound proof in the hotel was poor. Large selection of breakfast buffet.
Översätt
Svar från boendet: 非常感謝您在百忙之中寫下點評,您的滿意是我們前行最大的動力,期待您的下次入住!
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på maj 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 23 juni 2024
Excellent service, located 5 mins to the west lake. We really enjoy our stay.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對山莊一直以來的支持,山莊內樹茂竹秀,綠坪如茵,蟬鳴蟲唱,曲徑迂迴,有江南園林之精巧,即使賓客在繁華鬧市之中亦可拋卻瑣事煩憂,享受清凈悠然,是您旅遊度假、休閑娛樂的理想場所。
Fengxia
Exklusivt Rum (2 sängar)
Bodde på sep. 2023
Par
1 recension
10.0/10
Enastående
Publicerades 25 okt. 2023
The place is very beautiful and quiet. The breakfast is delicious and overwhelmingly in varieties. It is the best breakfast we ever had during traveling in Hangzhou.
Översätt
Svar från boendet: 尊敬的客人:您好!感謝您對山莊的喜愛與肯定,我們為能接待您這樣有愛的客人而感到榮幸。我們所做的一切都是為了給每位賓客留下這樣深的印象,追求高品質的服務質量也是我們一如既往的目標。再次感謝您的評價,我們會繼續努力,越來越好,期待您的再次光臨!
JackH1
Exklusivt rum (dubbelsäng)
Bodde på dec. 2023
Familj
48 recension
10.0/10
Enastående
Publicerades 15 feb. 2024
Good place to relax with big room full of amenities 👌🏼
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您入住浙江西湖山莊,山莊緊鄰西湖,位於寶石山下,具有較高的植被覆蓋率,讓您在雨打蕉葉中入眠,在翠鳥啼鳴間醒來,輕柔的夏風帶來荷花的清晨問候,抬頭是澈藍的天空,眼下是碧波蕩漾的西湖,來過山莊的人都不會忘記屬於杭州的那份靜謐深沉
Gästanvändare
Tvåbäddsrum Standard
Bodde på aug. 2024
Affärsresenärer
15 recension
10.0/10
Enastående
Publicerades 14 sep. 2024
very good
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您入住浙江西湖山莊,山莊緊鄰西湖,位於寶石山下,具有較高的植被覆蓋率,讓您在雨打蕉葉中入眠,在翠鳥啼鳴間醒來,輕柔的夏風帶來荷花的清晨問候,抬頭是澈藍的天空,眼下是碧波蕩漾的西湖,來過山莊的人都不會忘記屬於杭州的那份靜謐深沉
Bai
Standardrum med kingsize-säng
Bodde på juni 2023
Affärsresenärer
29 recension
10.0/10
Enastående
Publicerades 26 juli 2023
Very good location with super nice gardens
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇西湖山莊,山莊坐落於杭州的西子湖畔,擁有着得天獨厚的自然環境和細緻入微的親情服務,期待與您的再次相聚。
Gästanvändare
Standardrum med kingsize-säng
Bodde på okt. 2022
Par
1 recension
9.5/10
Otroligt
Publicerades 22 nov. 2022
The experience is great and with all the trees around the air quality is fresh.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇西湖山莊,山莊坐落於杭州的西子湖畔,擁有着得天獨厚的自然環境和細緻入微的親情服務,期待與您的再次相聚。
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på mars 2023
Res med vänner
70 recension
9.5/10
Otroligt
Publicerades 9 apr. 2023
Was Government facility,good location
Översätt
Svar från boendet: 尊敬的賓客您好,歡迎您入住浙江西湖山莊,山莊不僅生態環境優美,地理環境優越,山莊內還有意義非凡的五四憲法紀念館建立其中,記錄著毛主席當年在此建立憲法時的深邃時光,歡迎您下次入住時欣賞參觀。
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på apr. 2025
Familj
4 recension
10.0/10
Enastående
Publicerades 17 maj 2025
西湖山莊,坐落於杭州西湖北山街上,站在大門口就能望到西湖,近在咫尺。酒店門口就有“新新飯店”公交車站,交通十分便利。我們走進大門口,就有小哥幫我們安排接駁車,接駁車上美女司機根據我們當時預訂的姓名即幫我們送到三號樓。三號樓地面總高二層,十分安靜,迎賓管家十分熱情周到,入住時房間內已經空調、燈光、歡迎水果一一到位,瞬間讓人感覺安全安靜舒適温馨。西湖山莊,還是當年毛澤東起草中華人民共和國第一部憲法的地方。總之,西湖山莊,是一家處處透射着厚重文化和歷史的酒店,跟美麗的西湖相得益彰…
Översätt
6/16
Svar från boendet: 親愛的客人,感謝您對我們酒店的青睞。您的描述讓我彷彿看到了一幅温馨美好的畫面,我們致力於為每一位像您這樣的旅人提供家一般的温暖。“海內存知已,天涯若比鄰”,願您的生活如詩如畫,充滿陽光與歡笑,再次歡迎您回家!
Gästanvändare
Exklusivt rum (dubbelsäng)
Bodde på apr. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 2 juni 2025
來杭州過生日,酒店太貼心了,贈送了蛋糕🎂,太為感動了 酒店環境很好,綠色園林,還有小山能一覽山景與湖景 酒店位置優越,出門就是西湖。交通也方便,左手湖濱,右手岳廟,西湖景交也在門口,7 路 WE1314,到景點太方便了。
Översätt
6/13
Youbiyoufang
Exklusivt rum (dubbelsäng)
Bodde på apr. 2025
Par
11 recension
10.0/10
Enastående
Publicerades 23 maj 2025
买的套餐 升级到豪华房 在3 楼 非常舒适寬敞 不要太滿意哦 兩天都在隔壁新新飯店用早餐 菜品雖然略遜 不过好歹也是米其林 重点是体验了西湖的晨景 以及滿足怀旧的情怀 兩家的房卡通用 方便叁观新新飯店 真的很美好
Översätt
6/14
Svar från boendet: 感謝您的稱讚,我們深知還有很多不足,但您的鼓勵讓我們充滿信心。願您的生活如同絢麗的彩虹,五彩斑斕,充滿驚喜。“山重水複疑無路,柳暗花明又一村”,期待您再次入住,見證我們的成長與進步。
Gästanvändare
Standardrum med kingsize-säng
Bodde på apr. 2025
Familj
4 recension
9.2/10
Utmärkt
Publicerades 26 maj 2025
酒店環境很好,地理位置優越,早餐很豐富,也可以去新新飯店吃早餐,同樣很好吃。 自助晚餐的性價比一般。 小童樂園乾淨很好玩,堪比那些主打親子的酒店。攜程套餐裏的旅拍服務不錯,攝影師小郭很熱情 客房服務響應也比較及時,2號樓一個戴眼鏡的女管家很熱情很專業。 這裏給酒店提個意見,智能馬桶蓋的縫隙中容易藏污納垢,應該加強清理。牀頭櫃和桌子上略有灰塵。接駁車有個男員工有點怠慢,言語之中總是不太願意送的感覺,雖然笑臉相迎。
Översätt
6/11
Svar från boendet: 尊敬的賓客,感謝您對近期在我們山莊的住宿撰寫評論。我們非常感激您的坦誠,您所提到我們應當改進的領域將幫助我們繼續提升賓客體驗。我已經將您的意見轉達給我們的團隊,確保我們將來做得更好。下次若您有機會前來杭州,請一定再次讓我們為您服務。