Park Hyatt Hangzhou

Park Hyatt Hangzhou recensioner

Park Hyatt Hangzhou

No.1366 Qianjiang Road, Qianjiang New City, Shangcheng District, Hangzhou, Zhejiang, ChinaVisa hotellinformation
Park Hyatt Hangzhou
Park Hyatt HangzhouPark Hyatt HangzhouPark Hyatt Hangzhou
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Gästrecensioner

9.6/10
Excellent
3452 recension
Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.6
Renlighet9.7
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Alla recensioner(3452)
Positiva recensioner(3391)
Recensioner med foton/video(810)
Vänlig personal i receptionen(365)
Utsökt frukost(236)
Fantastisk utsikt över floden(154)
Utmärkt restaurang(80)
Lyxigt(35)
Fantastiskt afternoon tea(21)
Negativa recensioner(61)
DJ Nellaf
Rum med queen size-säng och utsikt över bergen
Bodde på jan. 2025
Affärsresenärer
14 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Ths hotel stay was great. Hyatt seldom disappoints. A special thanks to Bella for making the stay more wonderful. Will come again and hope to see her soon. Highly recommended to choose this hotel for Hangzhou China.
Översätt
Svar från boendet: 尊敬的賓客，感謝您近期選擇杭州柏悦酒店。很開心瞭解到您很對此次入住感到滿意，同時我們所有員工都對提供卓越的服務充滿了熱忱。酒店以舒適宜人的氛圍、體貼周到的服務、豐富多彩的體驗款待天下有識之士。誠摯期待您的再次光臨！
Tam_Tam
Bai Yue Twin Room
Bodde på apr. 2024
Familj
27 recension
10.0/10
Enastående
Publicerades 29 maj 2024
The toilet of this hotel is quite big. They provide many bottles of water which is so great.
Översätt
Svar från boendet: Thank you for your recent stay at Park Hyatt Hangzhou. I hope that our luxury environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Elizabeth Yap
Baiyue Double Bed Room
Bodde på aug. 2023
Affärsresenärer
22 recension
10.0/10
Enastående
Publicerades 18 sep. 2023
Park Hyatt Hangzhou definitely will be the next hotel to stay for my next business and personal trips to Hangzhou again due to its super good location, great service, fantastic hotel design, amazing hotel environment and satisfied hotel cleanliness. The Hangzhou MIXC Complex is just located at the same location as the hotel and so it is super convenient for our shopping. Definitely it is a GOOD choice!
Översätt
Svar från boendet: Thank you for staying with us and taking your time to provide your precious feedback. We were delighted to know that you enjoyed your stay. Look forward to welcoming you back sometime soon.
Beigeblue
Baiyue Double Bed Room
Bodde på nov. 2023
Par
26 recension
6.0/10
Publicerades 18 dec. 2023
Overpriced. Overall hotel style is ambiguous and bit cheesy. Premium materials with cheap ornaments. Rooms are just ok: bigger and half the price if you go to the Marriott in the same area. The AC is loud as an airplane engine. The live music in the 48 bar is random plastic comercial hits from all times… anything but a tasteful proposal.
Översätt
Svar från boendet: Thank you for your review of your past stay with us. We regret that we were not able to provide you with the quality of service you deserve during your recent stay. Your comments regarding areas for improvement will help us to continually better the guest experience. I have taken your comments to our team to ensure that in the future we do a better job of service. I do hope that you will be our guest again and provide us with the opportunity to demonstrate the unparalleled service experience you deserve.
Gästanvändare
Baiyue Double Bed Room
Bodde på nov. 2023
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 20 dec. 2023
Xavier at the front desk gave me a very warm welcome and the staff all made efforts to make my stay a great experience. Thanks!
Översätt
Svar från boendet: Thank you for your recent stay at Park Hyatt Hangzhou. I hope that our luxury environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Mohammad yadegarfard
Baiyue Double Bed Room
Bodde på mars 2024
Par
15 recension
10.0/10
Enastående
Publicerades 13 apr. 2024
Park hyatt it's wonderful hotel and friendly staff.
Översätt
Svar från boendet: Thank you for your recent stay at Park Hyatt Hangzhou. I hope that our luxury environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
MAGED MM
Baiyue Double Bed Room
Bodde på maj 2024
Par
36 recension
10.0/10
Enastående
Publicerades 10 aug. 2024
Good location nice staff so clean
Översätt
Svar från boendet: Thank you for your recent stay at Park Hyatt Hangzhou. I hope that our luxury environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Anonym användare
Baiyue Double Bed Room
Bodde på juli 2023
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 23 aug. 2023
Best Hyatt that I have stayed in recent years! Everything is perfect! The view, the room deco, the afternoon tea set, the location, the customer services and hotel staffs(especially Nancy, she has been really helpful delivering my charging socket back…) generally well-deserved with its good hotel reputation! Will definitely return to stay again if am gonna visit Hangzhou for another time! 👍
Översätt
Svar från boendet: Dear guest, greetings from Park Hyatt Hangzhou, I'm glad you had a nice stay here, and look forward to see you again. Thank you for your feedback.
Karltbc
Baiyue Double Bed Room
Bodde på nov. 2022
Res med vänner
34 recension
8.5/10
Mycket bra
Publicerades 20 jan. 2023
This is a great hotel Park Hyatt is always good and you expect the best from them when you spend 2000 a night. The only issue I had was that the shower was in the middle of the bathroom so if someone takes a shower the whole bathroom gets wet. They quickly changed my room and the rest of the stay was not bad. They have the best toilet. The breakfast was really good they have a wide selection of food and great customer service. They tailor make your eggs
Översätt
6/11
Svar från boendet: Dear guest, greetings from Park Hyatt Hangzhou, I'm glad you had a nice stay here, and look forward to see you again. Thank you for your feedback.
ANCC
Rum med queen size-säng och utsikt över bergen
Bodde på aug. 2023
Familj
18 recension
10.0/10
Enastående
Publicerades 4 okt. 2023
Excellence experience
Översätt
Svar från boendet: Thank you for your stay at Park Hyatt Hangzhou. I hope that our luxury environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Alan Slivany
Bai Yue River-View Twin Room
Bodde på maj 2022
Par
8 recension
10.0/10
Enastående
Publicerades 19 juni 2022
Great facilities, most of the staff speak English and are very helpful. It’s a lovely experience.
Översätt
Svar från boendet: Dear Guest We were delighted to know that you enjoyed your stay. Look forward to welcoming you back sometime soon.
EliOliver
Bai Yue Deluxe Room
Bodde på maj 2022
Ensamresenärer
25 recension
9.5/10
Otroligt
Publicerades 6 juni 2022
The facilities at the Park Hyatt are very luxurious. The Fitness Center overlooks a nice view of Hangzhou. The Deluxe Suite is a great size. I do not speak Chinese therefore I require some translation services for room service etc. A few times they could not understand my request. Overall I would rate it 9/10! Great experience
Översätt
Svar från boendet: Dear GuestWe were delighted to know that you enjoyed your stay. Look forward to welcoming you back sometime soon.
Gästanvändare
Bai Yue River-View Double Bed Room
Bodde på aug. 2022
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 23 sep. 2022
Perfect Service as always, special thanks to Mr. Alwin :)
Översätt
Svar från boendet: Dear guest, greetings from Park Hyatt Hangzhou, I'm glad you had a nice stay here, and look forward to see you again. Thank you for your feedback.
Gästanvändare
Bai Yue River-View Double Bed Room
Bodde på aug. 2022
Affärsresenärer
6 recension
10.0/10
Enastående
Publicerades 21 sep. 2022
Very good stay. Thank you so much Alvin
Översätt
Svar från boendet: Dear guest, greetings from Park Hyatt Hangzhou, I'm glad you had a nice stay here, and look forward to see you again. Thank you for your feedback.
JIANXIANG
Baiyue Double Bed Room
Bodde på apr. 2023
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 16 maj 2023
Very good
Översätt
Svar från boendet: Dear guest, greetings from Park Hyatt Hangzhou, I'm glad you had a nice stay here, and look forward to see you again. Thank you for your feedback.