Zsmart Hotel (Hangzhou Xihu Drum Tower Branch) recensioner

Svar från boendet: Dear guest,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your one - night stay was so pleasant.Our team is dedicated to providing a clean, comfortable, and friendly environment, and it's rewarding to know that we met your expectations. The quick - heating water system is indeed a highlight we're proud of.We can't wait to welcome you back for another great stay. Please don't hesitate to let us know if there's anything we can do to make your next visit even more special.

Svar från boendet: Dear guest,Thank you so much for your wonderful review! We're overjoyed that you discovered our hotel and had a pleasant stay. It warms our hearts to know that our prime location near the beautiful Xi Hu and bustling Qing He Fang pedestrian street added to your experience.We're especially glad we could offer you an early check-in on that chilly morning, making your arrival a cozy one. It's our aim to provide every guest with such seamless service. Your kind words about the room and clean bathroom with complete amenities mean a great deal to us.We hope to welcome you back again soon, whet

Svar från boendet: Dear guest, we are truly delighted to hear that you found our hotel to be worth the price. Your kind words are the best reward for our team. We are looking forward to welcoming you back in the future and providing you with another memorable stay.

Svar från boendet: Thank you so much for your glowing review! We're absolutely thrilled that our uncomplicated service, friendly staff, prime location, and comfortable rooms exceeded your expectations. It’s our pleasure to create a home - away - from - home experience for you. We look forward to welcoming you back and delivering another outstanding stay!

Svar från boendet: Dear guest,Thank you so much for sharing your positive experience with us! We're delighted to hear that our friendly and helpful staff made your stay enjoyable, and that you appreciated the variety of eateries near the hotel.We understand the location might be a bit further from the attractions than you'd like, and we're always looking for ways to enhance our guests' travel experiences, including providing better transportation tips. If you plan to visit us again, don't hesitate to reach out. We'll be more than happy to assist you in making the most of your time here.We look forward to w

Svar från boendet: Dear guest,Thank you so much for your wonderful review! We're elated that as a Malaysian guest, our hotel's location near tourist spots, local food, and the subway impressed you. Our team's efforts in maintaining clean rooms clearly paid off. We're glad our front - desk staff made your stay pleasant. Looking forward to serving you during your extended week!

Svar från boendet: Dear guests, how do you do? Thank you very much for choosing to stay with us and taking the time to share your feedback. We apologize for not living up to your expectations. With regard to the problems of room hygiene, clogged toilets and insects you mentioned, we have immediately conducted a thorough investigation and rectification, strictly strengthened the cleaning process and facility maintenance, and will also strengthen the frequency of guest room inspection to prevent this from happening again. Your feedback is the driving force for our improvement. If you encounter any problems during

Svar från boendet: Dear guest,We are truly delighted to hear that you had an excellent stay at Zsmart! Your kind words about our modern facilities, cleanliness, prime location, and comfortable rooms mean the world to us.Our team has been working hard to ensure every guest enjoys a pleasant experience, and it's rewarding to know that we've met your expectations. Your high recommendation is the best compliment we could receive.We're looking forward to welcoming you back on your next visit. Have a wonderful day!

Svar från boendet: Dear guest,Thank you so much for your kind words! We're overjoyed to hear that our staff was able to assist you with the Wi-Fi. Our team is dedicated to ensuring that every aspect of your experience is as smooth and enjoyable as possible, and we're glad we could resolve this small issue for you.We hope the rest of your stay was equally pleasant, and we look forward to welcoming you back in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

Svar från boendet: Dear guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel decent and our staff friendly, and that your room was comfortable and clean. It is regrettable, however, that you were inconvenienced by the smoke smell in the hallways. We have taken note of this issue and will work towards resolving it promptly to ensure a more pleasant environment for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Svar från boendet: Thank you for your comments! We are glad that you find the staff friendly and helpful and the bed is very comfortable. As for the appearance of the reception area, we will consider improving it. The small room space has brought inconvenience to you, and we will strive to provide you with a more spacious and comfortable accommodation experience in the future. Look forward to your next visit, we will try our best to do better!

Svar från boendet: Thank you very much for your praise! We are glad that you are satisfied with the size, quietness and comfort of the room and the mountain view outside the window. We also appreciate your recognition of the value for money of the hotel, and are glad to know that the tourist attractions around the hotel are within walking distance, which provides great convenience for your travel.With regard to the fact that the entrance you mentioned looks cheap, we attach great importance to your feedback. We will communicate with the relevant departments as soon as possible to explore how to improve the appea

Svar från boendet: Dear guests: thank you very much for taking the time to evaluate our hotel. We are glad to hear that you are satisfied with the English proficiency and service attitude of the front desk staff and are able to solve the room problem for you in time. We also pay great attention to the cleanliness and spaciousness of the rooms, as well as the geographical location of the hotel, hoping to provide guests with a comfortable and convenient accommodation environment. We are deeply sorry about the smell of the room you mentioned. We have noticed this problem and are actively taking measures to solve it

Svar från boendet: Dear guest,Thank you so much for your kind words! We're delighted to hear that you found our place clean and in a great location. We strive to provide convenient amenities like the washing machine and dryer to make your stay as comfortable as possible. We hope to welcome you back in the future!